3/5 for many reasons. First off I'd like to start by saying my experience at paramount was in…read moreDecember 2024. I've remained sober from drinking & was blessed to get pregnant in 2025 and my husband and I welcomed a beautiful healthy baby girl, that wouldn't have happened without the staff at paramount, forever grateful for the experience and care I received. I was debating on this review for over a year, but now im sharing my experience Enrolling with paramount 0/10 When we looked into care my husband was talking with James who stated during my time there he would be getting updates on me, being able to talk to me once I moved up to residency and also stated my insurance was covered and in network. I was not in the right state to clarify this at the time myself to the staff members before my arrival. My husband was told false information and told him what he wanted to hear so they could get me in ASAP. We knew nothing about rehab centers as this was the first time for myself and anyone in the family. We believed everything we heard. New patient screening 0/10 When I got to paramount the nurse on was a male nurse and the CCC who was on shift that night she was female. The nurse did my body check and was fully exposed in front of a male stranger, it was extremely uncomfortable. I eventually brought this to the attention of the director Cassandra and nothing was done and was brushed under the rug, to avoid any type of sexual harassment or law suit, Rooming experience 8/10 I got my own room during detox and residency. The rooms were spacious with a lot of storage, comfortable beds, beautiful bathrooms and showers. Rating 8/10 as my original room had a plumbing issue and we had to move rooms. Food: 10/10 !!! One of the best things about this place. Group/1:1 therapy 7/10 towards the end of my stay the curriculum tended to repeat for the new comers. Lack of communication on what was mandatory and what wasn't. One class was not mandatory "morning moment" and became mandatory one day and I got in trouble for being late. You would meet with the director or this other woman who is no longer there and ask how the experience was, nothing would change from it and if you voiced your opinion which was negative they would be combative and talk down on you. 1:1 therapist actually caused many issues in my relationship not helped and said if I didn't do PHP Id go back to drinking. I'm thriving in my relationship by the way & still sober Other issues: Since my husband was misinformed at the beginning regarding phone calls. He called multiple times to try and talk to someone about what's going on. He was extremely frustrated as staff members would take messages but no calls back, this went on for weeks. He googled the director to try and find an additional number or direct extension and ended up getting her cell. Despite me not knowing any of this at the time, I got "punished" and got my visitation and phone calls taken away at my last week. Very unprofessional and the upper management avoided me until I left. It literally caused unnecessary drama lol Everything else, the staff members, CCCs, activities 10/10 they really made the experience something I'll never forget. It helped shape who I am today and gathered all my knowledge for the "tools in the toolbox" I carry with me today and everyday.

A loved one recently struggled with substance abuse, and was recommended Paramount through a friend…read moreto detox. They couldn't have had a better experience. Going into detox is scary and full of unknowns, but James made the process crystal-clear and made my loved one feel super comfortable going in. In addition to the medical aspects of detox, they also received therapy and a case worker dedicated to helping them recover and work through the root causes of their addiction. A special shoutout to Kayla and Dr. James on that front! As an aside, not the purpose of going into detox whatsoever--but they had nothing but great things to say about the food! Trust that you (or your loved one) will be well-fed. Recovery isn't linear. However, I know that my loved one is off to a great start thanks to all of the support they received at Paramount! I can't thank them enough.

My Life-Changing Journey with Veronica…read more I was hesitant about trying the tapping method of therapy at first. I had lost my mother, experienced deep disappointment, and was weighed down by depression. Life felt numb, and I was just letting it pass me by. After my mother passed, I couldn't grieve. I couldn't even connect with my own feelings because I had spent so much time pushing my emotions down. Working with Veronica has been the greatest gift and blessing I could have ever received. Her loving, listening ear, her deep compassion, and her relatability have created a safe space where I've been able to uncover and confront feelings I've buried for years. Veronica has a way of putting me at ease, and because of her, I've had countless breakthrough moments. For the first time, I am beginning to see myself in a light that is far kinder and more hopeful than I ever thought possible. While I'm still working through deep trauma and healing, I can say without hesitation that there is no one I would rather have guiding me on this journey. Veronica's support has been instrumental in helping me reconnect with my emotions and start living again. If you are considering working with Veronica, know that she has a rare gift for helping others find their way back to themselves. She truly cares, and her impact is nothing short of life-changing.

The best form of healing! Veronica's techniques are superb!…read more I've been doing EFT for a year now with Veronica and through this time my mind has been able to detangle many traumas. She has been the best guide in helping my mind to feel calm and comfortable to be able to address many unpleasant issues. Through this process, she has helped me to face many fears to either put them to rest or to retrain my mind to think positively given the situation. I have a new confidence and bright outlook since many of my fears and traumas have been conquered and I know the rest will continue to be conquered as time goes on! Thank you Veronica for changing my life! ‍

Through this past year, working with Denise, it has been a healing and transformational experience…read more With the various percussion instruments and voice included with my Reiki sessions, it has increased the intense healing affects I have been experiencing. After a session I have such a strong sense of peace, tranquility and serenity. I highly recommend her services to anyone interested in a higher quality of life.

From the owner: Learn how to relax and remove your daily stress, anxieties, and manage your pain with a Certified…read moreReiki Master Teacher and Sound Master Healer who uses Tibetan Singing Bowls, Native American Drumming, and various percussion instruments. Denise is an Ordained Interfaith Minister (Non-denominational/Omnius) whom is a Descendant of Pope John XXIII and an eighth Native American Cherokee. She is a certified Shaman, an Angelic & Spiritual Guide Intuitive, and Medical Qigong Instructor focusing on healing breath (prana). She will concentrate on what you need to decompress, and get relief! Denise is also certified with the State of CT as a Recovery Support Specialist who will work with you on changing your fears into Hope and Possibilities in a NON-CLINICAL setting! She is a trained, NON-CLINICAL, Co-Facilitator for a Thursday night, Hearing Voices Network on Zoom (no notes are taken), and a NON-CLINICAL, Maastricht Provider for people who Hear Voices, and/or have Visions and Paranoia.