I really hesitated to write this review because there are some truly wonderful people at Healing Hands, especially Sarah. She is amazing. She is gentle, kind, positive, and very effective at what she does. She truly represents the word "healing." However, I felt I needed to share an experience that really affected someone very dear to me, Maria. She suffered a stroke and has very limited movement on her left side. We understand the reality of her condition, and we know that she may never regain 100% of her movement. But we continue with therapy because we have seen small improvements, and most importantly, we continue to have faith and hope. At a recent appointment, Maria saw a different therapist named Lauren. From what Maria shared with me afterward, she was told that if there is no movement, there really isn't much point in continuing. I was not present during the appointment, so I can only speak from what Maria told me and the effect those words had on her. The following day, I found Maria extremely discouraged and in a very depressive mood. It broke my heart because I saw how deeply that conversation affected her, and that discouragement stayed with her throughout the week. I completely understand that therapists have to be realistic with patients and families. But I also believe that when you work with people who are already facing life-changing circumstances, the way something is communicated matters tremendously. There is a difference between giving someone realistic expectations and making them feel as though there is no reason to keep trying. Perhaps certain conversations could be approached more sensitively or discussed with the family first. Sometimes hope is part of healing too. Even if the improvement is small, that hope can be what motivates someone to get up and keep trying another day. I'm sharing this not to attack anyone, but because I would never want another patient to leave therapy feeling defeated or without hope. Healing should care for the person emotionally as well as physically, and I truly hope this experience can be taken as an opportunity for greater compassion and sensitivity. read more

I went there because one of my finger was hurting and both of my hand they're in pain they didn't I really do anything they put my hand in the heating pad for 15 minutes which is wasn't necessary, because after that, they didn't gave me any Exercise then she massage my hand for five minutes with the cream and right away try to sell that cream and charge me .also they try to sell me Rest band which is covered with my insurance. I said I don't want it. I'm waiting for Insurance ,they said if I didn't show in my appointment they are going to charge me $50 then I asked them why you are not calling me or you're not texting me for my Appointment ,one day before they say , We are going to charge if we do ,but for you this time no charge . She gave me some exercise Picture on a paper that I have to do at home I said I'm coming here for one hour. How come you don't practice with me she says no you have to do at home. How come you don't practice with me here if she says no, you have to do at home, Then she put half inch tape to my hand, which is ripped after one hour, and when I went there second time I ask her at least wrap the tape around my hand properly ,I can do that at home ,she wrapped the cheap carelessly and said ((next time I will charge you 10$ )) after30 Minute the tape ripped I had a picture. I stop Going there and I cancel all my appointment and I'm going to call my insurance Medicare and said all the stores, some old people goes there and they charge the insurance like they charge my insurance they make money from insurance and they sell that stuff, I am going to write all this on Yelp too . read more

Healing Hands - Tape they used and want to charge 10 $ - Occupational Therapy Near Me - Calabasas, California

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Receptionist just hung up on me while I was trying to schedule appointment and I'm not rocking with that

I can't say enough great things about Stacy Cook and her staff at Healing Hands in Calabasas. I have gone to PT there many times over the past 15 years, and they always get me back doing the things I love to do. They are super friendly and professional, and the office environment is always fun, cheerful, and uplifting. Highly recommend! read more

My experience at Healing Hands in Calabasas was . Everyone who treated me was well trained and very professional. I highly recommend Healing Hands! read more

Had an issue with my hand and I knew right off the bat that after a couple of sessions out of 12 and home exercise my hand will get better and indeed it did. Pleasant staff and kudos to Stacy and John for their professionalism. read more

Wonderful staff! They made it enjoyable despite the pain during my recovery! Everyone is always pleasant and helpful with tips and advice to help safely speed your recovery tIme. read more

I've only had two sessions thus far but really like this rehab. They are kind, fun and so knowledgable. I feel very taken care of and highly recommend them. read more

Simply the best. Professional, experienced and results! Without reservation, I highly recommend Healing Hands.

Stacy's team is amazing!!!! Everyone is friendly and so nice. Doesn't matter who helps with the exercise, everyone is very knowledgeable. The exercise they provide definitely helped my finger go back into place and made it mobile . I hope I don't need to come back but if I need therapy on my hands again , this is the place I'll come back too. read more

Stacy, Natalie, Sand and the whole team are wonderful. The atmosphere is full of light, good music and encouragement during the hard work of bettering our hands, shoulders and arms. Several of my muscles would be frozen without their professional expertise. It is always a pleasure to go to OT with this group in Calabasas. They care, they know how to help you and get you through the hard work of rehabilitation. read more

Stacy and her team are the best. I can't believe how lucky I am to have someone treat my thumb who not only is knowledgeable, but personable, kind and reliable. read more

I read a review and almost didn't come here this is the best place I've ever found very clean socially distant everyone is wearing masks I'm so glad I didn't listen to one bad review because I'm going to get my hands back their outstanding I highly recommend them very professional very caring read more

Just had the most amazing experience at Healing Hands Rehab, Inc. in Calabasas. I was recommended by my doctor at S.C.O.I. to rehab a recent sports injury (right hand / wrist) specifically at Healing Hands .. To me, first impression is EVERYTHING. I was greeted by a wonderful woman (Sand) at the front desk who couldn't have been more gracious and warm. She answered all of my questions prior to my session. Super professional! I was then taken back to the rehab area where Stacy (OTR/L,CHT) and another sensational therapist, Page gave me a thorough exam and exercise program. Both ladies are "pro's." Bottom line, in today's fast paced world of medicine where most personnel "get you in and out" .. I found it quite the opposite at Healing Hands. It was a throw back to the days when medical professionals took their time with their patients. I would HIGHLY recommend Healing Hands Rehab to all .. Thank you Sand, Stacy and your entire staff. Looking forward to feeling better!! David B Woodland Hills, Ca read more

I have been going to Healing Hands for a few months now to help with a tennis injury. They are all So incredibly talented and helpful! I'm doing so much better. The staff is amazing, polite, professional and it is SO clean! I love Sand! She's a gem! Highly recommend the lovely Calabasas location. read more

Stacy was great, as was the front desk lady. They were able to get me in right away for a replacement finger splint for my broken pinky, and Stacy did a great job fitting it so it didn't irritate the skin on my finger. The last one I had (made at another place) was too uncomfortable to wear properly, and this new one is perfect. Nice environment and friendly, knowledgeable staff. Smiles all around...haha! :) read more

Healing Hands - Occupational Therapy Near Me - Calabasas, California

I rarely write on yelp but during this time of spiking Covid results and in concern for my community, I feel compelled to write this. My orthopedist recommended Healing Hands in Calabasas. I saw great reviews (all prior to Covid) right here on yelp, the hand therapist was friendly and good(that's why there is a star), but the office manager was not wearing a mask while on the phone at the front desk. When I politely asked her to please put on a mask she became irritated, put it on, but under her nose and seemed super irritated when speaking with me. I'm at high risk and my husband immune compromised. Everyone else was wearing masks. She said she doesn't wear it when on the phone. She wasn't wearing it correctly either (under her nose) and I had to correct her on that so we could discuss the issue. When I was leaving, I thought I would make another appointment, because after speaking with her, I was sure she would have corrected the behavior, but she was at the front desk, on the phone, with her mask off! So I walked out. This is a medical office and professionalism is expected and mask wearing is mandated whether on the phone or not. I only wish I could have spoken to the owner to give her a chance to educate her employee and emphasize how important this is in caring for her clients in a respectful way, but I would have gotten the office manager, so this was my only recourse. I will be taking my business elsewhere, I suggest you do the same for you own safety and that of others during this time. read more

Stacy is the owner of this FABULOUS place and she's got help as amazing as she is. When Stacy is out of the office, Daksha holds down the fort with the same fun, caring attitude that Stacy has. Erin, the receptionist and Office Manager is another wonderful addition to Healing Hands. They truly love what they do and it shows. Men and women flock here for loving, healingl care and fun conversation. If you're quiet, that's fine. You too will be comfy. You only chat if you want. read more

Very personable and knowledgeable staff. All COVID precautions taken every appointment (masks, temperature taken, a good hand wash all completed in a spacious setting conducive to social distancing). They were quite helpful in easing the pain of arthritis and I received numerous stretches and strengthening exercises for ongoing home care. Would definitely go back if needed. read more

If I could give 10 stars I would. Healing hands is an amazing hand therapy facility. The staff are caring, empathetic, and patient. Sand is the office manager whom does everything in her power to accommodate every patient with love and concern. Stacy the owner is absolutly fabulous. Not only is her positive and friendly personality infectious, she is a true healer. Stacy has a depth of knowlege and experience with hand therapy with the most complicated cases like no therapist I have ever seen before. I have been seen by other hand therapists not at Healing Hands for 3 different surgeries and when I was seen by Stacy and her staff from day 1, I felt like I was part of a healing family. Hands down Healing Hands is the best, most competent, friendliest and caring facility I have ever been to. Thank you Stacy, Sand, and the other staff members for not only helping me physically but for making me feel part of your family. read more

Everyone at Healing Hands are so kind, polite and professional. I've been 4 times so far, and each time has been a great experience. Both Paige and Stacy took their time with me, explaining things well and really listened to what I was going through. They performed therapeutic procedures that provided great relief. They also took their time to go through my home exercise program. The front office is great too! I look forward to my appointments every week! read more

In response to the negative posting on here I have had the total opposite experience at Healing Hands Rehab! The office administrator has always been so professional and accommodating! During this whole COVID mess it's difficult or impossible to find a medical office that's totally private! Temperatures are taken with each visit and the place is always being cleaned! While there each person has maintained the social distancing, except for the therapist while working on you, and masks are always worn! If your immune system is compromised please consider staying home! Healing Hands Rehab is the best around and I will continue to recommend it to anyone that needs hand therapy!! If I could I would give it more stars!! read more

My first and last visit was with them in June. I had the displeasure of having the owner as my thereapist. She was very judgemental about my personal life right off the bat. She asked me about my living situation and when I told her I lived with my fiancee, she as offended and disgusted. The office is not very clean and not very private. There is no confidentiality to be had in this office. There is a table in a shape of a horseshoe and you are being treated and spoken to while there is someone else next to you listening to your business. She also shares and office with a physical therapist and that physical therapist has a big mouth. He spoke very openly to another woman about the previous patient's treatment and how he was faking not better so he can get more disability and that he is a big drug addict. DO NOT GIVE THESE PEOPLE BUSINESS, YOUR PRIVACY IS NOT SAFE!!! There needs to be a no star rating for this place. read more

I love healing hands! They were very professional but also personable. They worked well with fitting therapy appointments into my busy schedule, and the therapy itself was great. I improved significantly in their care! read more

They need a new receptionist a their Encino offices; there's just no excuse for bad manners!

Great people to work with. Very professional and nice and made room in their schedule for me right off the bat. Having positive results and very convenient. Thank you Stacy and jenny! read more

I feel so lucky that my doctor referred me to this wonderful place. They have made a great improvement in my painful arthritic hands. They have a wonderful staff of therapists, and an amazing sweet front desk lady-Sand who is very considerate and helpful....Thank you guys read more

I have been going to Pro-Active Physical Therapy for almost four years now for an ongoing back problem, and I have always had a good experience. The office is clean, and while the layout is open, I always have my own privacy. Everyone who works there has always been extremely friendly and pleasant to work with. They are excellent at what they do and I would highly recommend them. read more

Both the Calabasas and Encino locations of Healing Hands have great employees and the offices are neat and clean. I highly recommend going to Stacy or any of her staff for occupational therapy. Stacy is always kind and encouraging and has created a comfortable environment for her patients. read more

I had a ganglion cyst (like carpal tunnel) surgically taken out of my left wrist. My last appointment was on 7/28/14 for occupational therapy. I worked with Beatrice and one time with Stacey, both amazing! They got me back to normal, ahead of schedule! My doctor was impressed with my results, I couldn't believe it!! Each time I came in for my appointment, the front desk lady (name?) was always ready with my chart/sign in sheet, and would walk me back for my appointment without me having to wait. The room was open with a half circle table which allowed Stacey & Beatrice to help 2 patients at a time if needed or just to keep an eye on things. This was nice being able to see other customers come in and share stories, if they wanted to. It was also interesting to see people in the different healing stages. I never felt rushed and I always felt cared for like a family member. I'm lucky to have found this place! The front desk lady even took time and found a certain bank for a customer when she was struggling with her phone.She dropped everything and helped her, So sweet! I am grateful to be back to work with no pain :) I would recommend this place! read more

Coming here for hand therapy is a great choice!! The office environment is very friendly and cheerful. Also while being treated I have met a few patients going through a similar injury and it gave me the confidence that I will get better because I felt discouraged by my injured hand. The therapists are great and very educated, and they have fun exercises to get your injury back into shape!! Extremely positive mood at this place that makes me smile when I leave. read more