I very rarely write reviews and when I do, it is usually because I had outstanding service…read more Unfortunately, this is not one of those times. The massage by Kristina was top knotch - I give her 5 stars, but..... First off, I called August 30, 2023 and they told me $69/month for the monthly membership. I signed up and had the massage 3 days later and it was awesome. When I was charged for the membership on August 30, 2023, the membership charge came up as $77. When I got a hold of them, (NOT EASY!) they told me the price went up Monday the 28th - (3 days BEFORE I called and was told $69). It still said $69 on the website. No offer to return the extra amount out of courtesy - no apology. Just "the girl told you the wrong price." Horrible customer service. Oh, they are nice - IF you can get a hold of them - but they don't do what they say they will. I ended up cancellling the membership 2 weeks later. I didn't like the customer service and I felt they didn't handle the situation properly. I didn't want to deal with a company like that as I foresaw more problems down the line. Since then, I have been charged 2 more times for a membership I had cancelled. I was charged September 30th - 2 weeks after I canceled it. After many attempts to get a hold of them, they finally returned the overcharges and said everything was cancelled - the payments and the membership. I believed them. But wait, there's more! I was charged AGAIN at the end of October after being told TWICE that it was cancelled! Now, I am furious! This is twice I was told it was cancelled and I got charged again. So, after trying to get a hold of them on the phone today with no success - (every choice you choose on the phone menu tells you to go to the website) - I went to the business in person. I explained that I was VERY angry and that I am not a bitch and hate confrontation, but this needs to be fixed TODAY! The girls were nice and apologetic and said that the previous girl (it has been a different person every time I talk to them) didn't do it right and that they have it fixed. They said they sent an email to the owner, Sue Gance, explaining the situation. I left feeling better and calmed down. Time will tell. If I get charged again in November, I will be taking legal action to get this settled once and for all! I hate confrontation and I always try to be nice - "until it's time not to be nice." (Patrick Swayze - Road House). This is the short version...they don't answer the phone, they don't return phone calls and they don't cancel memberships when you ask. It is unfortunate because I really liked my massage and the therapist. She was very nice and did a great job. Had they treated the financial part of it any differently, I would have continued my membership. I am not going to say don't go there. The massage was good. I had one previously in February as my BF got me a gift card. Shaun was really good, also. That is why I decided to get a membership. What I am going to say is be VERY vigilent on the finance end. Make sure that you get charged what they tell you it will be. I have seen other reviews with money issues and being told different prices than what you are charged. Hopefully the owner will get some quality office people in there that know what they are doing.

Love this place! I've been going to Danielle for 8+ years....she has helped me with multiple…read moreinjuries and just plain relaxation!

This is the place if you are looking for a little relaxation away from home. I booked the…read moresalt/sauna/steam package for myself and made my first visit the The Spa on a Saturday morning. The girl at the front desk was very welcoming. She gave me a key and showed me to the ladies locker room. The locker room is small. Also, the lockers are right in front of the entrance, so it's not ideal if you're shy. People will come and go as you are getting undressed. They were also assigning the lockers in exact numerical order, so while you are trying to get undressed, there will be another patron just standing there waiting to be able to enter their locker which is right next to yours. It would be helpful if they would at least assign them more broadly, so the other patron might be at the opposite end of the row lockers. I will say though, the locker room was pretty clean. There were hot tea and cereal bars available as well as a selection of various toiletries. It would have been nice to have spa water available in there though. After spending time in the sauna and steam shower, something cold to drink would have been great. I returned to the front desk as instructed. I was given the option of which service I wanted to do first. I opted to start in the salt room, followed by sauna, and end with steam shower. The salt room was very relaxing. It's dimly lit and warm. There is soothing music playing. It was a nice way to start the day. The infrared sauna was also very nice. The sauna is located in a private room so when you book it you have it all to yourself. I didn't know there was a color therapy option on it though until the very end of the session but it was still enjoyable nonetheless. A pitcher of spa water was provided so I could hydrate during that part of the session. My one bit of constructive criticism, the floor of the sauna needs to be cleaned. It was very dusty and hairy. Next it was time for the steam shower. The front desk associate who I had been working with told me "All three knobs have to be on for it to work." Simple enough, or so I thought. I enter the steam shower, expecting just steam. There is a digital on/off switch which I hit. I see three knobs. There is no indicator of which is on or off though. So I turn them all and proceed to be blasted with cold water from every angle. I nearly hit the ceiling! I turned the knobs off as quickly as possible. The chamber began to fill with steam. Once that was figured out, it turned out to be a great experience. For $60, this was a great way to spend 3 hours. I left feeling invigorated. I am sure to return to The Spa at Traditions.

From the owner: Centrally located, yet Wonderfully removed Relax...Breathe…read moredeeply...Exhale and enter your own private oasis-The Spa at Traditions. The perfect retreat where you will discover the latest in beauty and wellness treatments for body, mind and soul. The perfect solution for a too-busy world or a too-busy agenda..

Great massage and relaxing most of the time. I had one experience when during my massage a lady…read morecame in with sunglasses on and wanted to know who i was.??? She left but also made me feel uncomfortable. Don't know why. I wish I asked for compensation at that time. I have since been back and it has been great

Not clean. Don't speak English asking for tip and time is always shorter answering the phone while…read moremassaging

Excellent massage therapist. I came in all knotted up and she had me smooth in an hour. I have need…read moreusing massage therapy for over twenty years. She knows her stuff.

The absolute best massage ever. Hands down! Kelly worked on my trouble areas and the pain literally…read moremelted away. I am definitely now a regular customer! Thank you!!

Chelsea is amazing. I have been going to her for 5 years now. I am so happy I found her. She can…read morepinpoint your problem areas immediately and works with you to fix them. She has an amazing touch. I walk out of there feeling refreshed and pain free, I don't even feel like I have shoulders!!! It's amazing. I highly recommend her!!!

I've been going to Chelsea for years! She has ALWAYS helped getting the kinks and limited movement…read moreissues worked out for me. I highly recommend her!

Kelly is a super therapist, highly recommended. I have been visiting her every week since three…read moremonths and I am super happy with her professionalism and a neat environment. Ali Khan

Dana was wonderful, her massage techniques soothed away tension and stressors. She provided good…read morepressure, with softness where needed. She seemed to be quite intuitive, overall. And the ambience of the second floor rooms was very appealing and embracing. Clean, with lovely art, textiles and nature vibes. Massage room is beautifully setup; it's on one side with a foyer in the center and nice restroom on the other side (Pilates place across the landing). I look forward to another 80/90 minute session with her in the near future

I couldn't be happier with my experience with Karni and her staff. The best facials ever! I have…read morealso had the pleasure of working with Stacy as well. I highly recommend for skin care and electrolysis.

Less than 48 hours after mani/pedi - 2 of my nails have lost the paint, the 1st one I have no idea…read morewhere it went...the 2nd one, I looked down and it had started peeling (half way removed) smh. I spent $120 at White Rose yesterday and tipped $30 - for nail polish that's literally lifting off. I've been traveling in a car for the past 4 hours - so no handwashing/lotion...nothing. Just peeling nail polish. I called White Rose and talked to an older lady who offered for me to come in and have them fixed. Unfortunately I'm already at JFK airport to fly home. I asked if they'd sent me a $5/$10 gift card to compensate for the peeling nails (that I could give to a relative in the 607....something to show that White Rose cared) - the older woman said there's no refunds and since they don't have proof of the peeling nail polish, there's nothing they can do Buyer beware - if you're local you may need to make a 2nd trip for peeling nails. Also..a note about the "spa" atmosphere - it's not "spa" like relaxing with soft music playing. It's "spa" in name only. There's wires all over the mani/pedi room fighting for wall/outlet space, the mani chairs are old and beat, the pedi chairs have trays but one of ours was dirt), and you can hear everyone chatting all throughout the building in other rooms...overall it's not relaxing. Hadn't planned on leaving a review until interacting with the older woman receptionist and feeling like I threw $150 into the river

I visited this spa for the first time this past weekend. I was able to easily make an appointment…read moreonline and was given my first choice of requested appointment times. I was called the night before to confirm the appointment and was advised of their policies at that time. When I arrived the next day, I was warmly greeted by the receptionist. She gave me paperwork to complete and offered me a beverage. The spa itself was pretty and appeared clean. They have a lot of different products on display for sale. I was there for a spa pedicure that day and Abbey was my nail tech. I was taken to a pedicure room in the back. I was the only client in there, which was nice for me. I had the room to myself. It was dimly lit and the vibe was relaxing. Abbey was delightful! She showed me the available polishes and took her time to explain the different kinds to me. I was then allowed to soak in silence for about ten minutes. It was great! She really took her time. It was painless and my feet look and feel great. The mask and lotions applied left my skin feeling baby soft. And the top coat she used is pretty incredible. The polish is so shiny! It looks like gel but it isn't. The overall appointment lasted approximately 75 minutes. This cost more than the average strip mall pedi but it is definitely worth it!! This felt luxurious. I look forward to being a regular of Abbey's and also exploring other services offered by White Rose.

I went here with my girlfriend, and they were very courteous. After we found out the internet had…read morethe wrong address for them. We called and located it on 308 Clinton st. Judia was recommended by a friend. And she was very good. I'd recommend this place.

The best in massage therapy! Angela does a thorough and professional job and I always feel so much…read morebetter afterwards.

From the owner: Swedish Massage Deep Tissue Massage…read moreSports Massage 30, 60, or 90 minutes We also provide chair massages for corporate and community events such as Employee Appreciation Days, Company Health Fairs, Teacher Appreciation Events, etc