SHOCKING! RUBBISH!!Booked this in for the 6th August 2012, Waited ALL day, dont even try say first come first serve as I was the first twat in your office, From my judgement the people whom purchase the £150 DVD got first priority! 4pm came and still waiting like a mug. NO ONE came and spoke to us so me and the others waiting like lemons had to approach a member of staff and ask what was happening. Was told the weather was to bad to jump. So after spending a whole day with the fmaily 2 kids under 5 spending money in the well over priced cafe I got the option to re book at the next available date. 24th November, Weather was bad so I called the centre at 08:00 no answer, Ok ill wait till after 09:00 again no answer! left 3 messages for Jane the director/manager to call back. No response. Calling all this week and called numerous times today, yep you guessed it, No answer! Emailed, No answer. OK, these must be closed down? Called the Headcorn Areodrome who confirmed that they was in and that they are alive. So obviously ignoring my calls. Called Virgin who again tried to call them whilst I was on hold and yep, they to got no answer. Looks like once they have redeemed your voucher for £325.00 they dont give a Sh#*t. Please dont waste your time and money on these lot. Not the first bad review either by the looks of things. Dont go down the same route guys. Stay well away!!! read more