Changes are so easy with mccollum and they don't try to upsell you on anything. I like going…read morethrough periodically to see if we're missing anything from our coverage. Knowledgeable staff who is out to save you money.

Had used Erie for four years with both auto and homeowners insurance but as soon as I had to make…read morechanges due to COVID - Brian canceled my policy with just a letter in the mail and several attempts on my end to call and email him were not returned.

We have been insured with this agency for years. When we first looked for car insurance these guys…read morewere the cheapest. Over the years we have added home owners insurance. The best part of using Mcglones is the stellar customer service. When you call you can usually talk to the right person the first time. They are super nice to work with on everything insurance related.

This organization has been tremendous helping me thru a major accident and a minor fender bender…read more During my major accident, I was out of town and Jen secured a rental for me and arranged to have my car towed back to PA The day of the accident. Lori also stepped in and helped with a lot of the little things that needed to be done. They stayed in constant contact. Just this past week I had a little fender bender and Lori was not only concerned but also gave me my options. After I choose what I wanted to do, she went ahead and filed my claim. Then contacted the body shop so I could get an estimate. After I got that done, she arranged contact for a rental. They are the best State Farm agency I have dealt with since I have been insured with the company. I have had my cars and home insured with State Farm for over 40 years. You Guys are the best. Thanks for caring. John Colantonio

I've been a client of the Steve Antzak State Farm agency since 1994 and I've always received…read moreexcellent service. The staff have always been prompt and friendly when responding to my service needs. My auto insurance claims have been settled quickly to my satisfaction. I particularly like that the agency representative regularly inform me of premium adjustments to save me money. Last year Lorrie helped us save a a lot of money by bundling my auto and homeowner insurance policies, and she recently helped my wife and I get senior discounts for safe driving online training and other programs saving us hundreds of dollars. My wife and I are very pleased with the quality care and service Lorrie and the Steve Antzak State Farm continues to provide to us. James of Warrington PA

I have been a customer of the Goebel Agency for over 5 years, for both auto and homeowner's…read moreinsurance through Erie. I am a retired life-long employee of State Farm. Chris Goebel and his staff are excellent. They always answer their phone, listen to my questions, and provide full explanations. They go the extra mile when pricing policies from all of the insurers they represent. Chris knows what a policy covers inside and out. I have recommended Chris to family and friends many times; a really professional agency makes all of the difference in the world. Thanks to everyone at the Goebel Agency for recently helping me with a quote for my daughter's car insurance through Progressive. Karen in Montco.

Jeff was fantastic to work with! He never hesitated to explore additional options to find the…read morepolicy that best fit our needs. He's highly responsive, always quick to get back to you, and incredibly patient when answering questions.l

I was with this agency (We'll call them MP for simplicity) for about 6 years and went with them as…read morea good friend was employed there. After the first year my friend left the company and we stayed with the agency. We started shopping after a few years after no one from the agency ever reached out to check on us, see if life situations changed or anything related to making sure we had proper coverage. After all this is the main reason to go with an agent and buy direct isn't it? To make sure someone else is taking care of you when you are too busy to remember things like insurance renewals and updates? We recently moved and shopped with a new agency. This new agency provided MP with an Acord to cancel our auto policies effective 7/30/2020 and it was sent on 7/23/20 @ 1:38pm. MP employee Mike Dickson never processed the paperwork and we continued to be charged for an auto policy that was supposed to be canceled. Upon learning this I reached out to MP and Mike Dickson was not available so I asked for MP directly. I explained the situation to MP and told him I was unhappy that the paperwork was never processed. MP proceeded to tell me "IF we received it....." so I stopped him and gave him the exact date and time the email was sent to Dickson. He was going down a road to relieve himself of any wrong doing and place blame on others hiding behind the excuse that they didn't receive the email. After the very specific dates and times given he responded with "IF it was filled out properly you would have the premiums refunded", again insinuating that it was someone else's fault and not their own. I aaked if it was done wrong why wouldn't Dickson say something then and not just ignore it? At this point I was annoyed and asked why he kept saying IF this or IF that when clearly the form was sent, received, filled out properly, signed by my wife and no one in his office ever processed the paperwork. He should just assume some responsibility, apologize for the headache and make me whole again. He proceeded to get loud and we finally just started cursing at each other and then I hung up on him. This is what bad business people do. He is more concerned about being voted Montcos best by his friends on Facebook than he is actually being the best. Its simple, his agency didn't process legal paperwork, kept the policy on the books so he can get paid and then got defensive when called out. Thankfully the agency I switched too offered to handle this for me as MP seems to be a POS and I couldn't keep calm when someone messes up and then doubles down and blames others for their mistake. Be wary if switching here. Everything is fine until it isn't and they won't do what's best for you. That is the opposite of what an Insurance Agent is supposed to do. Mike

This company is on my website, everymailbox.shop blog and stevehforman.com . for insurance…read moreneeds. I recently had the pleasure of reconnecting with my former agent who had worked for a competitor. I had been with them for about 7 years and had a great relationship with the company. Although I wasn't exactly sure where to find them, I was able to locate them through a quick online search. I was thrilled to find out that they were still in the business and had joined a new company. I reached out to them and we were able to pick up right where we left off. They were extremely helpful and knowledgeable, and I felt like they had my best interests at heart. I would highly recommend this agent to anyone looking for a reliable and experienced professional. The agent that I speak of his wife knows one of the girls that work here. Highly recommend this company. Just please one thing, no need to vote for bucks county. any insurance policy go to these guys, I used to deal with the ones across from Giant supermarket, that location moved. erie ins then I went to geico for 6 months and found , the agent was warren. warren rocked he knew his stuff for ins. This company had to help me switch because of different circumstances.

Excellent communication throughout entire process. Extremely knowledgeable staff and would highly…read morerecommend this for anyone's business. I have home, auto and life insurance policies with them. Extremely trustworthy and tons of industry knowledge to help me save every penny and get me the best coverage.

They do not answer the phone, they blatantly ignore messages. I tried to resolve an issue with my…read moreauto insurance for over 3 weeks. I would connect with someone one day and they would say they would look into it and call me back; they never called back. I am still having an issue , I had to drive to the actual office for help. If it was not for the rate I would change companies immediately. I do not know if this is State Farm as a whole with terrible customer service but I do know that this office does have terrible customer service. There are no personal issues, whoever you're connected with treats you with respect and listens but nothing gets done so that defeats the point.

I purchased insurance thru a Farmers representative online for Farmers insurance. I paid the…read morehomeowners premuim in full for the year 2023-2024. My credit card was charged. I was assigned to the Steven Mooney agency in Bristol Pa. My reps name at the agency was Seth. I purchased the policy in march and in the month of may, my policy was cancelled. I called the customer service office and spoke to a couple of agents who referred me back to the agency as they could not say why the policy was cancelled. I found out later, after I reported them to the state, that it was cancelled because of a lack of a signature. I was sent a letter from Farmers head office, where they said that they no longer required a signature for a policy. Seth also stated that because I did not carry a car and a home owners together, that he could not honor the policy and wanted to increase the premuim an extra $200 plus. as the discount should not be given. His company Farmers also called Mid Century, stated thru the state reps, who sent me that letter, that they WOULD HONOR the quote, (as I am sure they reviewed the policy) but Seth at the Mooney agency is stating otherwise. He is adamantly refusing to represent the company's wish to do right by their customers. would I say that I would recommend this agency to anyone?. Definately NOT... Buyer beware!

Everyone needs home and auto insurance, but what many people don't realize is that the state…read moreminimums DO NOT cut it. I grew concerned about my coverage levels, and gave Steven Mooney's office a call. Rebecca picked up the phone, was very friendly, and helped me understand my coverage levels. My fears were not unfounded; I was drastically underinsured. I had the state minimums only for auto, which included very little liability and medical coverage. If there had been an accident before I worked with Rebecca, I was at serious risk of ending up in bankruptcy! After less than an hour, Rebecca had not only helped me bring my coverage levels to a better place, she had gotten me several discounts which resulted in a much more competitive rate per coverage amount than I had at my last insurer. That short phone call took a load off of my shoulders! I can't recommend this agency highly enough. If you have even the slightest doubt that you are properly protected, or paying too much, give them a call!

Great experience getting a quote from Dunn & Danese. I went to their website and got a prompt…read morefollow-up call and email from John Danese. John turned around auto and home quotes quickly after hours from home. Appreciate the extra mile and both John and Brian walked me through apples to apples coverage. Would definitely recommend Dunn & Danese if you're looking for a local agent.

I highly recommend DUNN & DANESE! They're very friendly, efficient and always willing to assist…read more The other day, they shopped for lower automobile insurance rates, per my request. Within an hour, they found identical coverage at a much lower rate, which will save me over $800.00 per year! Thank you Brian Dunn and John DANESE for providing outstanding service!