For myself, a hobby carpenter, unfamiliar with many American 'exotic' woods, I find the staff most…read morecourteous, extra helpful and fair pricing. For these reasons, I drive from near the Tucson Mountain Park (far West-side) past many big-box stores - to Woodworkers Source. Jack Bybee.

Beginner woodworking hobbyist in the Tucson area. Was guided here by the shop I'm working in. When…read moreI brought my purchases up to the register, the guy took an unusual about of time ringing up my items (6pieces total), when the total came up it was almost double what I thought it was going to be based on the signage and price labels on the wood itself. When I got the receipt, he charged me an extra piece of wood as well as for the premium wood, rather than the less expensive domestic wood that I was purchasing. Literally got ripped off. Left there with a bad taste in my mouth about them and possibly the area in general. Thought this was supposed to be a nice place......

Great Products. I first bought screen room material from another supplier that was inferior with…read moreround spline. The screens came loose in 2 years. Westerner has their own shaped frames that hold flat spline so securely that the screens will tear before they get loose, and that would only happen when the screens get really old. Troy and Ron are very friendly and super knowledgeable. If you're looking for some weird or ancient metal/vinyl product, they probably know all about it, can make you something similar or give you the supplier if it still exists.

I called and spoke to Troy from Westerner product to replace my roof and 2 awnings on my house…read more Troy was very good and helpful. I recommended Troy and Westerner to many people in my community. Troy was very happy and pleased for all the work I sent there way.

Very poor customer service. IT ISN'T OPEN ON SATURDAY MORNINGS THOUGH THEY ADVERTISE THEY ARE. I…read moredrove 25 miles to get there and discovered this, had to make a trip back only to be ignored. I'll take my business elsewhere.

If you need stone, avoid this place. The original stone I…read morepurchased just didn't go well. In fact it was never laid and was still on the pallets in my front yard. When I called to exchange it for different stone, they refused. I explained I'd dispute it with my credit card for which they threatening litigation. So essentially I was stuck with $2500 worth of stone I didn't like and couldn't use. I then get a call from Neil who would talk over me, was rude and acted like he was doing me a favor by exchanging the stone. I was suggested to call Scottsdale and let them know what happened, which I did and their tune somewhat changed until I went in person to purchase the other stone. Again, disrespected from the staff and I literally asked them if they wanted my business or not, that I wasn't there to argue. I was told I was a "crock of shit" and they were doing me a favor. Needless to say, the stone was exchanged and I was overcharged by $200. Rather than arguing with an idiot, I let it go and finally got the stone I needed/wanted. From my personal and professional opinion, their customer service blows, they're disrespectful in all sense of the word even if they have a good selection of stone. If you need recommendations on other places to purchase stone, I can put you in touch with my mason who suggested I don't do business with them after the initial incident.

A wide variety of brick products and accessories for fireplaces and chimneys. Many tools for your…read moremasonry and construction needs.

Extremely unpleasant employees. Spent over $3k to buy the product we needed, after making 3 trips…read moreto complete the sale. Second trip to pick up brick, they closed an hour earlier despite having made a phone call to confirm pick up - even though they were still onsite, they refused to assist. Absolutely no appreciation for our business. These people really resent their customers

Zero stars. I ordered 3/8 Coronado and received decomposing…read moregranite. I'm a novice and a senior, and had no idea what happened or why my decorative rock was deteriorating. Anyway, to make a long story short, it's now been a year and I can no longer live in my home. The soot from the granite is everywhere and in my air ducts as well. My pets are orange, and I had to pull up the flooring in my house. My realtor said to sell my house and walk away from the problem I could expect a 20k hit for the disclosure.

Friendly staff and definitely helpful. Unfortunately I purchased approximately $500+ worth of rock…read moreand when it was delivered, there was a significant amount of dirt and mud mixed in. I totally understand some, but a significant amount that would skew the weight on a load. When I called to see how they could rectify the situation, I was told there was nothing they would do and that just part of the product. In the future, I will probably find another company to purchase decorative rock from. From neighbors and the workers that helped me, they recommend Pioneer. I plan on shopping there in the future.

I have shopped here a couple of times before, got what I needed and left. The staff wasn't too…read moreknowledgeable but did answer my questions, eventually. Two weeks ago I was in a bind and raced to the store before they closed at noon on a Saturday. I got there at 11:40 and needed one length of 1in. tube and she refused to let me buy it because the warehouse can't help after 11:30! I won't be back, go to Santa Rita steel, they will help you in a bind.

one stop shop that's for sure. multiple locations is a huge plus for me and after shopping around…read morein the area for the last 20 years it's definitely been the best priced and consistent as well. locally owned too!

Got a couple estimates to have my front yard refreshed with more rock. I thought they were quite…read morehigh, so I visited D&D. Victor helped me choose the correct rock for my yard (the Landscaper was going to use the wrong shade), and helped me figure out how much I needed to do the job. As somebody new to Arizona landscaping, the advice was much appreciated. He was even able to deliver early, which was awesome. Reasonable prices on both materials and delivery, and great service. I'll be going back whenever I have the need.

Not helpful. Did not wish to assist by radioing the yard men. I needed to drive out to discuss my…read moreneeds. Office guy was just not customer friendly. Maybe having and bad day. The Yard guy was great. They did have the material I needed so that was all I really now care about. So if you wish to be treated like DIRT this is your place.

" Try SCS Tile first !" SCS a truly local business run by a…read morefather ,3 sons & daughter ! After running all over Tucson looking for kitchen counters & floor tile a neighbor suggested SCS Tile ! I'm so happy with the customer service & also installation . Saturday I walked the over an acre of counter " slabs with the proud owner and father Khalid . My purchases were made with son Tahir ( catalina foothills hs grad ) since helpful , fair ,& friendly most pleasant experience . After purchasing counters I returned for floor tile . I'm so satisfied with both. Monday the installation team Oscar ,Richy ,& Jesus demo'd my 50 year old counters & installed the new counters & sink . Both appointments were one time and punctual .Great care & professionalism shown with the install team ,thank you ! Words cannot express my satisfaction & relief to find such a local " gem" as SCS Tile . From the initial shopping with Tahir to install with Oscar & Richy I'm so happy & relieved to find the best selection , fair pricing , installation , & total experience , thank you I'm grateful ! I only wishing I tried SCS Tile first ! Located on ft Lowell e of 1st ave N side , before reaching park ave . I told them there advertising logo/saying should be " Try SCS Tile first !"

SCS was a dream to work with, from choosing the granite to finishing the kitchen. Everyone was…read moreprofessional and they really knew their stuff. The installation was perfect. We will definitely use them again and recommend them highly.