This man was hired to build a porch for our home. After collecting 80% of the total cost he…read morestopped showing up for weeks, leaving a mess and the project barely 50% completed. He will not respond to phone calls, text messages or emails. We have filed complaints with the BBB, with whom he is accredited. We are also pursuing other legal action against him as we will have to find another contractor to finish the porch, likely costing us thousands more. We also will file complaints with every possible office he has licenses with including the MO AG. Avoid this business!

Very professional, friendly. Did a great job on our mailbox installation. Would definitely call…read morethem again for other handy jobs that need to be done.

ot the best experience. They came out to look at our hot tub, but the guy took a couple panels off…read moreand said then he it didn't look like something he wanted to work on. Got a $200 bill for a 15 minute visit and no investigating what's wrong with it. When I call Kasten asking for clarification on the bill, they keep telling me they need to call me back to discuss it and never do.

I left a website question or a phone message - I can't remember which - but Joe called me back and…read moreanswered my questions with his opinions and thoughts on a Dimplex electric fireplace. He had no motivation to do so other than good old fashioned customer service and a desire to help. I live multiple states away but had a feeling I would get the insight I needed here. I was pleased and will look for a future opportunity to give them business. By a simple return phone call, they have earned it.

Dustin came to replace an old fluorescent fixture above my sink and did a great job! I got to know…read moreDustin when he came to bid the job first. I knew right away he and his company were good people. I requested a reminder be sent ahead of the day and his scheduler did exactly that so I was prepared. Dustin arrived when he was expected and performed the job he came to do effectively and efficiently. During our conversation I learned he was qualified to do other handy man jobs and am so thrilled to find someone reliable and knowledgeable. I will definitely call on him for more projects!

Dustin and his helper were awesome! They were quick, thorough, and didn't overwhelm me with issues…read more If there were problems, he would address them separately. I have had horrible past experiences with contractors and repair people, but the Honey Do Crew received my complete trust.

Technician showed up within 15 minutes of my call and the problem was resolved in about 30 minutes…read more I would definitely call these guys again for AC service.

Sounds like over 5 years ago, you used to be able to get good service from them. Having a water…read moreheater replaced took over 2 weeks, a comedy of errors and miscommunication, me having to come up with alternate ideas and plans to get around percieved roadbl9cks they kept conung up with (stood around scratching their heads for 5 hours) then suddenly could do job Id asked for in the first place?? If that's not bad enough waaay overcharged me ,and when asked for itemized bill, just sent me a list of excuses and a bottom line total .. ..again! Very , very frustrating. I only listed about half if them here!!! (Like didnt turn water on to heater before they left so still didnt have hot water to shower my invalid mother ghat evening!!! Ugh!!

They installed a unit for me and did a great job. The install crew put drop cloths down to protect…read moremy floors while they worked and cleaned up when they were done. I am happy with the new unit. I recommend them to all my neighbors.

We called Lowes for a lead on air units. They sent us Aire Solutions for a quote. During the quote…read moreprocess, Brian, went over the information, looked at our old unit, and made recommendations. He did say that we would need insulation in the attic along with the new unit or it would overwork the unit, which we did completely agree with. He gave us a quote later that evening and was clear when he said that the quote was a full quote, regardless of what comes up. This by the way is nearly a $10k job, not something simple. He even said by going through their company lender and not Lowes we could save $1200. We were thrilled with the savings and set the appointment for the following Monday. Friday at 10:32am (I have a recording app for my phone to record all calls, but keep in mind Missouri is a one party consent state and yours might not be so look into that otherwise you must tell people they are being recorded), Brian called and said the team would really like to start at 6 to 6:30am due to the extra work of adding insulation. *key point of conversation, EXTRA work of adding insulation*. Monday comes and there is a full crew at my house working, however, by a little after noon (I have security cameras so I know where people were) there were about two people left on site. At 2pm, those two people were leaving and there was no insulation which was what the early appointment was for. I asked the guy, Sam, who apologized greatly and said that was not his crews responsibility but he would call the owner. Sam did seem to know what he was doing and what his assignment was and stayed until it was done. Fifteen minutes later, I had denied loan paperwork three times for an incomplete job and my husband was looking over the units. He found tons of damage on the outside unit that was installed that no one mentioned at all. By complete accident, both phones rang. My husbands was one person, mine was the owner. The owner is saying to me that the insulation was not complete because the blower was not available that day, remember as I said earlier that was the entire point of the crew saying they were starting early. I was not saying a word about the recorded conversation from Friday clearly stating that was the only reason the crew would be early because I did not want anyone knowing this conversation was recording also. At the exact same time, the other guy is telling my husband that the heat outside was why the insulation didn't get done. Two separate lies obviously because they are two completely different stories. Now comes rescheduling. Wednesday comes and when they finally arrive with the insulation and the new unit to replace the damaged one, the guy tells me there is old insulation in the attic on the ground and removal is not in the quote. Now remember back, Brian said the quote is the same NO MATTER WHAT COMES UP and has clearly seen the attic insulation there because he made the quote! Instead of arguing, I just tell him to work around it and leave it there. By this point, I desperately want these people out of my house and life. I have used Kelso Sales and Service in the past and this is what I get for not waiting on them! Their schedule was so full that they couldn't even get us a time to get to it. Now that this has happened, I understand why Kelso Sales and Service could not get to it and this place could. It is because Kelso Sales treats their customers with honesty and respect. I highly recommend calling Kelso Sales and Service and being patient. I will never make the mistake again of not doing that. I am not sure that it is all the owners fault, I think he needs to seriously rethink his salesman at minimum.

Happy with results of spray foam. It was sprayed in Walls & Ceiling…read more No Drafts and was Tested - - - should cut down on utility bills.

This company is unreal. They took the time to explain building science and what my home needed…read more Then they used a fan to check how the house was leaking air. They laid out a plan how to fix my house. This company made sure i was happy and my home was right. The employees treated us like we were family just like Mike said they would. Thats the man who taught me so much about energy loss in my house. Thanks Mrsprayfoam. My bills are half of what the were before they showed up. My house is more comfortable than it has ever been. I just had to share my experience with anyone i could. I'm sure they didn't make much but they made sure it was right. Thanks thanks thanks......

These guys are incredible! After a competitor had estimated a $258 charge to repair a displaced…read moreshingle, I saw Charlie's crew roofing a neighbor's home. I asked what he would he would charge, and he offered to have his foreman come over and fix it for free after their job was done! Dennis not only fixed the shingle properly, he put a silicone seal under it and several other places of my roof--not charging me a dime--didn't even take a tip. Amazing company! Amazing people!

So happy we gave our business to Ky & Mia. Not only is this a family business, it's woman owned…read moreAND a veteran owned enterprise. If you're tired of having workmen complain about everything under the sun from their pay, to their other customers, to the weather and heat.... You will find the "joy" (no other word will do) Kastle Flooring brings to the job a welcome change. Kyron did our installation, and was a pleasure to be around from estimate to end. From Day 1, the enthusiasm these folks had for our project was endearing. They were laser focused on our job and getting us what we wanted. When I asked to change the finish on our hardwood floors at the last minute to a less toxic, more environmentally friendly option, my request was met with empathy not the moans and groans I had expected!! The work was begun within a reasonable time frame. Estimate of the time needed to complete was within +- 2 days. Kastle was best of 4 bids. Terms were standard. Owner was often "on-site"to supervise. Installer was conscientious and an artist. We gave him poor material to work with, and yet he was able to give us back a silk purse. He communicated with us every day. Honestly, we couldn't be happier with our new floor. Thanks Kastle Custom Flooring! We'll be calling you in the future for additional work!!