I generally don't like to post negative reviews, preferring instead to work with the firm or person, and come to a reasonable agreement. In this case, I have tried to come to a reasonable agreement, and the owner has not been interested in coming up with a resolution. I wanted to use this firm to remodel a couple of bathrooms, and obviously needed some designs first. I was a little skeptical about the design side of their firm, and so before giving them my deposit, I asked the owner what they would do if I did not like the designs. They assured me they would refund my money back.
Well, as you can imagine, I ultimately did not like the design, and while I was working with the designers, I realized that the company was not reliable. However, trying to be reasonable and knowing they did some work for the designs, I offered to pay a reasonable amount for the small amount of work that they did. Note that the "designs" were not useful and they really did not design anything - they just took whatever I said, and converted it into a 3-D picture. No measurements, no materials. I provided all of the information, usually several times, for all the work they claim to have done. Any attempt to come to a reasonable settlement has been ignored.
I cannot recommend this firm, and if you decide to use them, I would definitely recommend that you not give them any money until you are satisfied that they can do the job they state they can do. read more