I called to get an appointment and I could not be happier with the lady that took my call. She was…read morepleasant and very efficient. I explain that I was out of town and working and just wanted a cleaning. She got in the next week on a Friday. I told her if she got a cancellation give me a call. I ending up going in today and just as I expected everyone was so nice. The hygienist Belinda was fantastic. She was very nice and gentle and she didn't rush through her job. I am giving them five stars from the receptionist, hygienist to the dentist they were great.

Called for an appointment for my daughter and got in the same day since there were some…read morecancellations! Can't say enough good things about the staff and the service we received. Courtney did great and was an absolute joy! I have been a patient there for a while and never had a bad experience!

Dr Walton began caring for my and my husband's dentistry over 20 years ago. He, and his entire…read moreteam, are terrific. I am a senior citizen who didn't have the benefit of fluoride when my teeth were developing, so there have been many challenges. From fillings to crowns to cosmetic procedures, I have consistently been impressed by the care I received. Dr. Walton is very easy to talk to, and his staff ensures changes in my health are noted and brought to his attention. New technologies are incorporated into treatment plans as needed, the comfort and well-being of patients are always the priority. The new office is comfortable and convenient with plenty of parking. With all these benefits comes the one that I find rare and incredibly important to me: they CARE. I cannot imagine a better place to get good dental care.

They say they accept insurance but they do not! You pay all out of pocket upon visit and insurance…read morewill reimburse you what it covers. I paid $263 for 4 xrays, cleaning, and exam the day of appointment. I figured at least the majority of it would be covered by insurance because these are just standard items so when I got my reimbursement check from Delta Dental I was surprised when it was only $97. I went to Walton because they have the Delta Dental logo on their website and say they work with insurance providers. I looked at the itemized explanation and it said out of network provider. I have the top Delta plan so I called Walton and asked what was going on and they said they would pull up my file and call me back. They rudely emailed me about 6 hours later with the same itemized list I was mailed and just went through the charges. I understood the charges... I didn't understand why insurance didn't cover it. I restated my question and was emailed this (copied & pasted): "We absolutely accept delta. We do not have a direct contract with this carrier- which means we are out of network. (We do not have a contract with any insurance)" delta is a bad company! Your better off doing our in office plan for the benefits you are getting. Thanks!" You will be reimbursed the amount of an out-of-network provider. They just want you to buy into their in office payment plan! Not going back!

Doctor Haydon have been my dentist for few years now and she is so professional and make you feel…read morevery comfortable and listens to your needs and her staff is friendly and welcoming. So far, I have never had a bad experience here. I love the appointment reminder and if you can't keep -a new appointment can be set. Her office is located right in town across the street the old post office. I Highly recommend her!

From the owner: We treat our Bardstown, KY patients as active partners in their care, explaining every possible…read moredental solution as well as each step being performed to improve the health and appearance of their smile. We understand that building relationships based on trust is essential to achieving a successful treatment outcome.

very pleased with the service i had done today. -Tamara Mackinread more

From the 1st time I came here about 2 years ago, I felt this place was not for me. They treat you…read morelike a number and see too many patients to give good customer service. The dental hygienist, Lauren, was unfriendly, and she didn't talk much. She made me feel so uncomfortable. I could tell that Lauren definitely hates her job. She chipped my front tooth because she does not take her time, and she rushed through the cleanings ect. Dr. Oliver was rude and gave a bad attitude as if he didn't believe she chipped my tooth. I had 3 mouth guards from here that were not made well, and they broke within a short time after using them. These mouth guards should last at least 5 years since insurance will only pay for one every 5 years. Plus, my previous mouth guards, made elsewhere, lasted over 5 years. Dr. Oliver was rude about this as well and kept trying to refer me to a specialist when I had never had to go to a specialist to have a mouth guard made before. I did nothing to cause these mouth guards to break so quickly. The 1st mouth guard lasted only 1 1/2 years, the 2nd one lasted about 6 months, and the 3rd lasted only 2 months. Again, Dr. Oliver was rude and refused to give me a refund so I could go elsewhere and have one made. Plus, the mouth guards were a bite guard and retainer all in one. Since the mouth guards were not made correctly, my top teeth are now crooked. I complained to Dr. Oliver about this as well, and again, he acted as if I was lying. The office manager, Sarah, was uncaring and refused to help me saying their warranty on mouth guards was only 30 days when previously it was 1 year. Further proof that they just don't care about their patients. I told Sarah that I wanted to speak with Dr. Shrewsbury, and she refused to let me speak with him. My husband didn't care for this office either and decided to go elsewhere after going there only a couple of times. He said, "They just aren't friendly there." He said Dr. Claywell and others didn't say two words to him the last time he saw him, so he decided not to go back. The only saving grace here is the dental hygienist, Casey, who was super sweet, caring, and friendly. Too bad everyone else who works here is uncaring and rude.

I rarely give five star reviews but I have to give Dr. Hedgespeth 5 stars. I hate to admit it, but…read moreI haven't been to the dentist since I was a small child. Unfortunately, because of that I'll be giving Hedgespeth Denistry a lot of money in the coming months, but I'm happy the money is going to two wonderful dentists; Shelby and his wife who also works there. Shelby has removed a wisdom tooth and has performed a root canal. He was very entertaining and kept me involved in the whole process. I wasn't surprised by anything that I was feeling, he walked me through almost everything that he was doing. As someone who has little experience with dentists this made me feel at ease. Also, he's a pro... I learned this because I was unintentionally biting his finger* while he was pulling my wisdom tooth, and he was very calm and asked if I knew I was biting him. SORRY! :D

Been here couple times with my niece and every time its been a good experience. Easy check in and…read morethe staff were friendly. Doctor Josh was knowledgeable and gave us recommendations on next step to take.

Horrible way to treat a women and child who has a medical disability into your business ! You…read morecancel your patients if they are unable to make appointments and call to reschedule their appointment to make any sense for this is not acceptable behavior at all! You should not be in business and your business should be shamed for your staff members who have a problem with discrimination against families who have a child who has a disability or has a issue that affects their parents to leave that day and they not only have a disability they are also entitled to have a right to have the ability to go to the dentist and or medical treatment care as anyone else of that nature is allowed to have! You will be turned in to the rights office for your actions and you will receive a fine for your actions!I would have gave zero stars to this post if I was able to

First of all, NEWSFLASH: Dr Walton is not at the address listed here on Yelp. He's moved to 121 S…read moreSalem, Bardstown. Now for the fun stuff: Dr. Walton has been my family's dentist for over ten years, and we all would be lost without him. That's saying a lot coming from a former military family, 20 years of finding new dentists, barely getting to know the staff's names before moving on to another adventure...and new dentists. Dr Walton made us feel like we had finally come home, and we have no intention of leaving! He has taken excellent care of my troublesome teeth (grew up drinking well water & never heard of fluoride until my son was in school! Plagued by thin enamel!), my military man's "ready to deploy" teeth, & my sister who has Traumatic Brain Injury (causing memory losses & confusion compounded by communication challenges)'s teeth. Throughout it all, I have never felt rushed or ignored by him; he has always made each of us feel as though we were the only patient in his life at the moment. That's particularly important with my sister who can sometimes make those of us who love her want to scream; many people just can't cope with her, but I never once heard even a slight irritation or sigh of impatience in his voice. Dr Walton is opening his own private practice, Walton Family Dentistry, in Bardstown, and we are so excited! He will do great as an independent businessman as he will always be a "patient first" doctor and just doesn't fit in a "puppy mill" atmosphere. He is a good man, who obviously loves his family (His wife, Stephanie the Dental Technician, is terrific, too!) and is deeply committed to improving his community. You simply can't find a better dentist than Dr Walton...and that comes from a woman who's tried dentists halfway around the world !!

Made an appointment last week, provided all necessary insurance information. Came to my appointment…read moretoday, to find out they don't except my insurance after the "exam" and X-ray. Knowing I didn't need an X-ray the problem was obvious. But I got blindsided by payment. Right before Christmas at that. My husband and I will never be back. They could have informed me beforehand of pricing, or insurance issues. I'm so disappointed in this place. $80 for 12 mins. Smh. **Update 12/20/19. They call, NOT ME. But my husband to I guess see how they can address the issue.. first off they could of called me. Second refund. Third check with peoples insurances before having them go back.

The Old Dentist WAS THE BEST AROUND TOWN! The new people that has taken over are the absolute…read moreWORSE! they charged my sister over 5,000 for braces and put the on BACKWARDS! than when she said something they told her they wasn't gonna do anything about it or give her the money back! they suck now I would NEVER recommend them to anyone! they literally screwed my sister. who ever is the dentist there now does NOT need his license cause he is horrible!!

From the owner: General Dentistry, Cosmetic Dentistry, Orthodontics, Invisalign, Endodontics, Crown and Bridge,…read moreProsthodontics, Denmat Lumineers, dental implants.

At Hedgespeth Denistry, I've dealt with Shelby more so than Lauren. However, Lauren is very sweet…read moreand filled a cavity for me recently, and will most likely be filling more for me in the future. I don't have a fear of dental work, I'm more unsure of what to expect during certain procedures because of my lack of experience. Like Shelby (see my review for Shelby Hedgespeth DMD), she puts you at ease, and she is very forward about everything she is doing when she's working on your teeth. I really can't recommend Hedgespeth Denistry enough, everyone is very welcoming. Please take all of my money!

From the owner: Specializing in: - Teeth Whitening Products & Services…read more- Dentists - Cosmetic Dentistry - Prosthodontists & Denture Centers