2 stars because they are always scheduled 2+ months out no matter what type of pain your in I've…read morebeen waiting since last year in November for my appointment and cause of some city road work I was last and wasn't able to be seen now I have to wait 2 more months to be seen it's unacceptable and my mouth is in so much pain

Received a referral to get my wisdom teeth out here, and had a great experience! It took about 2…read moreweeks to schedule a consult, and then another week for my actual extraction. Very smooth and fast process. Nurses made sure everyone was ready to go before my procedure and made me feel very comfortable the whole time. They had my prescriptions set up and ready to go before hand that way they were done around the time I was done. Only bad remark I have is, they didn't contact or try to get previous XRays taken the same week from my dentist, so I had to pay out of pocket ($100) for new ones because my insurance covers one a year, even though they use the same machine and same imagining. I'd understand if they were old or different, but they were both taken the same week, by the same machine.

I love both of the dentists at Carnes. Dr. Ann and Dr. Penny are both excellent and personable…read more They are well-staffed with qualified and competent employees. The quality of their work is exceptional. They are usually booked quite a bit out but if you are having a problem they will fit you in quickly. They also are very understanding and caring if you have anxiety around dental work. Just let them know and they will take extra care.

From the owner: At Carnes Family Dental We want your smile to shine. To see beautiful smiles, we have to be…read moreexcellent dentists, but our business doesn't end there. We treat everyone with kindness. At the end of your visit if you aren't happy, you won't show off that beautiful smile we helped with. Come visit and feel the Carnes Family Dental difference.

This place is amazing The girl at the front desk took away…read moreall my worries (being in a strange new place while in pain) ive been in at some horrible dentists in my day And thankfully they are on the otherside of the spectrum. the office is high tech but you feel at home. The doctor is super nice and down to earth. Im gonna take care of my teeth now! All nurses are like your mom while your there and will take care of you. Got alot of troublesome teeth takin out and i didnt feel anything. Dont hesitate with this office i hope i dont have to go back anytime soon but if i do ill know ill ok with it for sure. They do great work.

This was the worst experience I've ever had with any doctor or dentist. Everything that could be…read morewrong about this office is. Upon entry to the office you find yourself in a tiny reception are with not a single chair. It wouldn't be so bad if there wasn't such a long wait to get checked in. The receptionist is very slow and bad at her job. The office itself is extremely uncomfortable. It's old, dark and ugly. The staff was cold, impersonal and rude. Just like the doctor. This man allowed his personal bias to prevent him from upholding his hippocratic oath. He is rude and disrespectful. I can not stress enough that oral surgery is a big deal. It is a lengthy, painful and expensive process, You want to make sure you find a good doctor you can trust to treat you with dignity and respect. Dr. Laureano is not that guy. He is an awful little man who probably should have gone into a different line of work altogether. Personally I think he would make a great fry cook at McDonald's.

RUN FROM THIS COMPANY! Deceptive billing practices. We called around to compare prices for…read moredaughters wisdom teeth. We chose them based on pricing quoted. We paid them the amount quoted and then they billed insurance...then they didn't get as much from insurance as they thought so they billed us the rest - which was more than DOUBLE the original amount quoted! We called about it and they even admitted to giving us wrong numbers but would not reduce it and then threatened to send us to collections if we didn't pay. Horrible business practices. Save yourself the trouble and $$ and go to one of the many other options in Louisville.

Dr. Sivori was excellent. He helped me carefully weigh my options with respect to my wisdom teeth…read moreremoval and completely respected my last minute decision to only do the top teeth this time. The procedure was smoother than anyone described (I chose to use a local anasthetic) and recovery has been pain-free. I've never had a better medical experience, and would recommend Dr. Sivori to anyone in need of an oral surgeon.

I had 3 wisdom teeth removed on 11/15/22. Dr. Hargan was great throughout the entire procedure. I…read morewould definitely refer others to him. Office staff were very friendly and informative.

Never had a bill go to collections before and don't plan to have it happen now. With that said my…read morewife needed oral surgery so we made an appointment with a local oral surgeon. I asked if we need to bring anything, x-rays etc., I was told no because they needed to do them there for the surgery. No problem made the appointment, paid the co-pay and scheduled the surgery for 60 days out, because the surgeon was going on vacation. Now you have to realize she was in pain during this time but to them, it was what it was, I guess. On the Friday before the Monday of the surgery we received a call from the surgeons office saying he didn't feel comfortable doing it and we need to go elsewhere. So after a few more weeks we found another place to take care of her. Today I received a bill from 03/21/19 for $66 for the prep for the surgery that they didn't want to do. Now realize these procedures wouldn't be required if not for the upcoming surgery. I really find it amazing that a business, medical professional, could require procedures to prep for surgery and then at the last minute decline to proceed and charge you for something that wouldn't be required if not for the upcoming procedure.

Had wisdom tooth and another tooth pulled. The dentist went over everything including cost of…read moreeverything. Happy I was able to get extra meds before surgery to make sure I had no issues. I had no pain or issues afterwards.

The front office staff (or the one woman sitting at the window) is beyond unprofessional. I do not…read morewant to sit here listening to her chomping her food, talking about other staff & whose parents let their boyfriend spend the night, etc. Add to that discussions about patients, with or without names, is absolutely unacceptable. Here is a hint: If you call a patient to confirm an appointment, ask for them by name, then get off the phone and talk to other staff about that patient...every single person out there hears you!!! I will not return here under any circumstances and my family member's appointment will also be cancelled

Awesome staff both offices Louisville and Crestwood. Very professional, warm and friendly. Loves…read moreboth doctors. Initially seen in emergency, ended up having 2 extractions at that time. No pain with procedure. Will return to Crestwood office for implants

Dr.Shulten and his assistant Kourtney are very easy to talk to and will answer any questions. They…read moreboth put their patients at ease. The office staff is also very friendly.

Another visit by my son to have his last two wisdom teeth removed. We called and booked a quick…read moreconsultation, then easily scheduled the appointment before leaving. What a nice, wonderful staff! His surgery was at the Dupont Circle address. Again, an office of stellar associates! They provided us with fantastic information and empathy for our son. His surgery was quick and he's been healing well. Most impressive was getting a call from Dr. Livesay the evening of the surgery to check on him.

They bill as consults instead of exams prior to doing surgical procedures causing you to pay their…read moreextravagant fees out of pocket and your insurance to barely pay anything. Be sure to ask for a pre-treatment estimate for any procedure prior to being seen and consult with your insurance company. On top of charging some of the highest fees in the area, the doctor hit a good tooth with his tools while performing a procedure.

Friendly and great dental place to go for when you need cleanings or any kind of services for your…read moreteeth. This is a newer establishment built just a few years ago that looks like they take very good pride in their inside and outside of their establishment. It's always clean and nice and the workers they are very friendly definitely worth checking out

Everybody in this office smiles including the other patients. I have gone to Laurie for a decade…read morenow. It's funny, but I have seen most of the same team working since Day 1. That says a lot about her practice! Her office is only 20 mins from my home in Fern Creek and that is with Bardstown Rd. Traffic...yikes!