I called this company being in my area for service. They sent Wesley that afternoon, he fixed the…read moreclogged drain all in the same day and had equipment needed for the job on truck. My drain was working better than ever. Thank you, for the quick response.

Please stay away from this company. We trusted them and had them come out to fix a water leak which…read morewas located by our water meter a year ago. While fixing this leak, the employee ( not the owner) removed our regulator and said we did not need it. Fast forward a year, we were contacted by the water company that we had a small leak which had been going on for a few months. We called Certified Plumbing back out to help find the leak which they were unable to do and their solution was to run all new pluming through the attic since we were on a slab and that would fix the issue. Signed a contract to have them come out to do the work, my gut said I needed to hold off and find the leak which is what I did. I asked Wesley if they could run a pressure/helium test to locate the leak and he responded with he didn't know what that was. We then called a leak detection specialist who found the leak within 30 minutes which was NOT under the slab but rather right behind our home in front of our patio so the 4K they quoted us to redo all piping would have been for nothing and still would not have fixed the leak. We went with a different company to come out and fix the small leak. After the leak was fixed, we found out the pressure coming through our pipes was 110. Standard is 50-70!!! So now we know why we had a leak to begin with and it all leads back to the regulator being removed because we were told it was not needed and trusted this company to do the right thing. We called and the owner told us they did not remove the regulator but instead removed the Dual Check Backflow prevention device which was a straight out lie. The plumbing company who actually repaired our leak also informed us that there was no regulator on our water meter and the Dual Check Backflow device is still installed ( have pictures for proof as well). We had a second plumbing company come out as well and verified the same info. Please do NOT trust this company. They have lied to us and tried to scam us out of 4K to install new pipes that were not needed and all of our issues come back to him taking our regulator ( PRV) out when it should not have been removed. We are thankful for the company that came out and repaired everything for us and installed a new regulator or we would be in a world of hurt moving forward with more leaks possible with the pressure not being regulated. We were so sure we had a great local plumbing company which now we know just ended up costing us a lot of money and it could have been 4K more had I not trusted my intuition. If you are looking for a trusted plumbing company, this is not it. Do your research even though they say they are licensed and insured, it doesn't mean they are good or trustworthy.

I was greatly impressed with the plumber. They were on time and corrected many of the issues I had…read morein the house. A new washer/dryer installed by Home Depot which turned out to be a disaster. The plumber had to turn on the cold water valve (previous home owner had the handle for the valve, but the screw was missing). Tried out the washer and cold water was leaking - because the guys from Home Depot didn't tighten up the hose connections. Had to call the plumber back. He checked ALL the hose connections and tightened up each one. I couldn't ask for better service. Very friendly and helpful. Would strongly recommend.

Our older home (built 1948) had a completely clogged kitchen sink. The plumber came right on time…read moreand called beforehand to say he was on his way. He and his assistant were friendly, professional, clean, and knowledgeable. I feared they'd need to replace an old cast iron drain, but they were able to snake it out and give us a bit more time. But when I do eventually have to get that cast iron pipe replaced, I'm going to call them again without hesitation.

Left off part that fastens both new commodes to drain. In 12/22, When master bath stopped up water…read morecame out from side of commode onto floor. Called Gallops Plbg. Said his work had been only warranted for 1 month & there would be new charge to fix it! Didn't trust him to do work! He also broke cover to bottom screw on commode & never replaced it. Had freeze burst pipe over hot water heater 1/16/23 & finally got small contractor to fix water damages- floor had to be replaced in guest bath room & contractor discovered the missing part was missing on that commode too. Gallops was contracted thru Lowe's so this complaint will go to Lowe's Home Office also!

They did some work for me awhile back. The pipe that they put in must have froze and busted. I…read morecalled Adam 7 times in 3 days to get him to call me. I have not heard from him. I just wanted a phone call to tell me if he could go or not. No water at this time. No way to treat a former customer! Shame on you ! F Faulkner

First and for most they have very rude customer service who ever the lady is that answers there…read morecalls always is very rude. The older gentleman that came out was polite. He told me the shower valve needed to be tighten not replaced took 5 mins to his job and I was charged $110. Fast forward 2 months later same issue called them back she was really nasty and rude said I would be charged again just for them to look at it. Went with a better company whom told me it was the same issue and whom ever fixed it before did it wrong and left a piece out. I would never recommend anyone to go to ABC Plumbing.

He came the same day we called and fixed our kitchen sink. The charges were reasonable ($134.00)…read moreand he didn't try to get us to replace anything except the piece that was obviously corroded. We are completely satisfied and would use them again.

Wife and I just purchased a house and previous owners completed renovation but the house had some…read moreserious plumbing issues. Jim and team were contacted initially and after 2 return visits for same/similar issues we had to ask them to step away as they had proved they could not service to our satisfaction.

My mom had her pipes clogged throughout the whole entire house. They quoted her a great price over…read morethe phone (way better than anyone else), stuck to that price, fixed it right the first time, and were extremely friendly. I cannot recommend them more! You can't go wrong using them.

Jerry was very knowledgeable and friendly. Thought a little pricey but so thankful to get it done…read moreand in a timely manner.

While doing plumbing work they busted a whole through our garage walk making water leak into the…read moregarage and left the property manager responsible for fixing it. If we were the home owners we would have to pay out of pocket for their damage.

Johnny Gallops is the best. He is always very knowledgeable, prompt and very reasonable. You could…read morenot find a better plumber. He has helped me multiple times. Don't hesitate to call him for your plumbing needs.

This company needs 1000 stars! I called them this morning for a plumbing issue and they knew what…read moreis was before they came out. They fixed it so fast. I'm beyond grateful and the best part- their price was way less than what the others quoted me. I'm using them in the future for all of my plumbing issues.

I had them out in 2022 when I bought my house. They quoted me 1300+ for the kitchen sink faucet…read moreonly. Not a whole sink. Just the faucet which takes 20 minutes to change. Found the exact same faucet at Lowe's for 140.00. Then they quoted a pressure valve in the front yard over 2000.00 and the hot water heater 4000.00+. When I posted here in Columbus on an app called Next Door. He chimed in and said I only do quality work with quality products. I said yes sure!! What a scam!! Oh and he brought his minor son with him in his work truck so he could teach him the " trade."

Called them out to have a faucet replaced a few years back. Was told by Chris the owner, that the…read moreestimate was to be free. The guy that came out wanted to charge me $1,700 for 2 faucets. I immediately told him that the visit was over. The guy told me that I owed him $75 bucks for the estimate. I called Chris, put him on speaker phn and was guaranteed that it was free. I showed the guy the door and will never call that company again. I got my faucets installed for $148 each.