I am s grateful to the security officer who helped me last Sunday…read more(Jan 18), I only regret I did not ask his name. Immediately upon entering the station I tripped and fell flat on my face. He was there immediately, helped me to a bench, offered to get help which I declined Even so an ambulance arrived, checked me and then left, the security officer stayed with me until it was time for my train, then escorted me to the Amrak train. I am so grateful for his kindness

I like South Station - a few shops, open corner and when the Amtrak was there, you entered the open…read moregates (didn't have to scan, they'd handle that on the train itself). A few fast food joints but not nearly enough seating/tables available with some updates given a new Chick-Fil-A was coming. McDonalds, donuts, coffee, a mini bar, alcohol shop, and CVS all inside. Outside taxi and bus stand, though the taxi driver wanted a minimum in charge and would only take cash if it was only $15-20 for the ride to the hotel. Amtrak, buses, subway stop, and regional rail here (MBTA). The building wraps around the corner and doesn't connect to the business tower behind - interesting design, though. They did allow you to board about 10-15 min early.

We rode this on two separate days and it was great. There is an employee to help you buy your…read moreticket. The first time we went two stops then got off . Another time we transferred to another colored line and went further. Both times we came upon helpful or friendly people.

Over the years, the aquarium station has remained clean and functioning, and that's all you can…read morereally hope for. There should be more seating, but that's a symptom of a nation-wide problem with anti-homelessness. The empty space along the wall is pretty noticeable, though. The entrance to the station is on the side of the Marriot Hotel and while it is conveniently located, it's a little hard to point out to tourists. Look for a glass triangle poking out of the ground.

This is an important stop for visitors because it's where you need to come to if you're staying at…read morethe Omni or other downtown hotels by the Omni. It's right by Suffolk University, and the State House. It's where you can cross from the Blue to the Orange lines though that was a little confusing for me. It's relatively clean, but kind of busy and crowded so that could be a little intimidating if you're jet lagged and unfamiliar with the area. I recommend that you look at a real map before you come here, Google Maps Walking won't work well downtown but especially not in the underground part of the station.

The outbound to oak grove platform always smells like pee but otherwise it's a pretty clean…read morestation. It's nice how there are so many entrances street level some blocks apart so in bad weather you don't have to walk far.

I felt like a prisoner being held by from a riot while trying to catch a train at this station…read more Unlike South Station, this feels low brow, like the Penn Station of old. Right near if not attached to the TD Garden and only a handful of eateries. Makes me wonder if there is even a bathroom on the premises. I guess considering it is a commuter rail station that my options are fairly restrictive. A basic station and nothing more.

Eh- I mean why do you have machines scanning the tickets while you enter, just for you to go to the…read moretrain and have to scan your tickets again. This causes traffic build up and people can easily miss their train. Also half the time they don't even work, which then you have to jump in another line. I had a question and an employee did get an answer but she took so long my train was there and I almost just left her because she was slowly walking back to me like she had no care in the world. This place is chaotic as well. Between the Bruins games people, people partying and we got the cross fire of Salem people and Halloween weekend people - wasn't fun and finding our Lyft was a mess. I really didn't like this at all, and the train windows were so dirty you couldn't even see out of them. I guess it doesn't help it's directly under TD Garden so it makes sense for the madness but I'll pass.

It is cold and dirty. It is home to too many pigeons. I should have gone to the South Station.read more

First time here taking the Amtrak train to NY. Usually we go to South station but decided to go…read morehere instead this time and worked out great. It's a small station with a small room waiting area. There is a Dunkin' Donuts right there and if you walk around the corner there is a Jugos - which is actually really great - lots of healthy food and drink choices. The train schedule monitors are easy to read and shows the track a few minutes before the train arrives. Then you go down to the platform. What is nice is the platform has the cars marked Car1, Car 2 so you know exactly where your car will be and can wait there and get into right car when the train arrives. Really a nice feature- not seen on many tracks. Getting here by Uber was easy - got dropped off right outside and walk right in. Train was on time and place was not too crowded. So our travel went smoothly. Arriving back also was fairly easy. Got out of the train and went upstairs to the waiting room area. Called an Uber and got home. Overall good experience here.

I like the Boston's subway system. It works well! First one in the country, so the trains are old,…read morethey're squeaky but cool and take you where you need. Some stations don't have AC, just big fans and it's part of the charm for me. Park St is an important hub. You can stop here for Boston Common and other downtown destinations. You can change here for red or other green directions. It is a tad confusing, sometimes there's staff around. But you can manage. Trains arrive fast and I could have gotten the hang of them better longer I stayed. It makes it easy to get around town and Park st was a stop we used a lot for visiting or changing to other lines.

Even a devout atheist will find a recitation necessary upon arriving at the Park Street T station:…read more"Yea, though I walk through the valley of the shadow of death, I will fear no evil; For You are with me; Your rod and Your staff, they comfort me." I have not had the pleasure of visiting the valley of the shadow of death, but I have been told it is not unlike this T station. The screech of Green Line rolling stock scratching their rails; the wail of children in pain; the stench of a thousand decaying rats; the reddish brown splattering of feces on the wall; the endless tunnels and crevices wet with moisture and tears. They do not comfort me. Woe unto you, ye souls depraved! Its location is not inconvenient. A hop and a skip and a jump from: - the Tremont Street Burger King, - the Granary Burying Ground, - the Boston Common Frog Pond, - the AMC Boston Common 19, - the Washington Street Marshalls, - the Suffolk Dental Group, - the Robert Gould Shaw and the 54th Regiment Memorial. A true horror it would be to find oneself trapped in the Park Street T station. You step off the last train and the doors are already locked. Your dreams will be haunted by the screech of Green Line rolling stock scratching their rails; the wail of children in pain; the stench of a thousand decaying rats; the reddish brown splattering of feces on the wall; the endless tunnels and crevices wet with moisture and tears. The Park Street T station is best visited with the greatest amount of transience manageable, and even better avoided.

Best way to connect to public transportation to and from Logan Airport. It is free. Sometimes a tad…read moreconfusing with their numbers and directions if it's your first time in town, i had papers with me, but with luggage and all I always ask the driver to make sure I head to the right direction, it's the right bus. We used it to connect to the Blue Line to and from Government center. If you don't have a ton of luggage, this is the best way to get to and from the airport!

We had one free day in Boston before our organized tour of the New England fall foliage tour was to…read morebegin. What did we want to see in the short time. The five of us were all in agreement we wanted lobster rolls for lunch at Seaport. As for sightseeing we decided to head down to Faneuil Hall and walk part of the Freedom Trail. From the Embassy Suites by Hilton at Boston Logan airport it was less than 10 minutes to Airport station. We cut through the park and headed to the station on foot. Standing at the ticket machine we were trying to decide how many rides we wanted to buy. Fortunately there was a MBTA agent on hand. He suggested we buy a one day unlimited Charlie card for $11.00. We each purchased one. Then we took the blue line to get to Faneuil Hall. Later we also took the SL3 to get to Seaport from Airport station. The Charlie Card was perfect. And every driver we encountered was friendly and very helpful.

Ever since I started passing this station on my way to work, I always thought it had a pleasant…read morevibe about it. It is not necessarily architecturally significant, just refreshing in the somewhat drab world of MBTA underground stations. Little touches like a brick floor, or square 'plates' on the walls. It is also brightly lit, clean, and doesn't smell like the Brattle St. elevator at Harvard Sq. The station has a vastly underrated center platform, so you won't have to search for an entrance alternate entrance like a confused tourist. While there are two, these are not difficult to find. Finally, there is bus access upstairs with signage displaying more information about departures. Don't quote me here; I've been in quarantine too long.

This is actually a well designed station. It is reasonably clean and feels safe. My problem is with…read morethe elevators. They reek of urine... not as bad as others, but still bad. I know this is a problem for transit systems but I think supplying actual restrooms in the stations would help. Bottom Line: one of the better MBTA stations. Just clean the elevators.

Great little hub on T! It helps you transfer from the Green to Blue line, very smooth, easy to…read moreorient yourself and change the subway. Trains come pretty fast, the stops are pretty clean. We changed here coming and going from the airport and it wasn't a big deal. Also, a great T-stop for Government Center area, you can walk in a minute to Faneuil Hall as well from here. Convenient and great to use!

At the corner of Tremont, Cambridge, and Court, it's the juncture for the Green and Blue lines…read more It's a nice and attractive station, and this station is very convenient for the marketplace and of course the government center.

Train 96 Northeast Regional (NYC to BOSTON) 4/19/26…read more Super kind staff and very accommodating! Traveling with a group of 8--including kids--so it was impossible to find seats together (especially since there were stops before us). We checked every cart, and eventually had to stand for a bit. Luckily staff were able to accommodate us with Cafe tables!

1. Tv dinners for dinner - the food was poor quality not what I was expecting…read more 2. Observation cart- windows extremely dirty . Difficult to enjoy the view. 3. Bathrooms dirty - never cleaned during trip. Chicago to Seattle Wa Room attendant spent most of his time in his roomette with feet up playing on his phone. 4. Roomette extremely small for two adults . 5. Coach seats look comfortable 6. Chicago 7 Empire Builder - due to weather, mechanical issue. 5 hrs late 7. Coast Starlight 8. Red cap associate Castle extremely knowledgeable and helpful. 9. Union station LAX no electric outlets . Very difficult with all electronics that need charging. Station needs at least a charging station for paying customers. 10. Red cap - Mathew excellent in LAX. 11. Room attendant on train 230 from LAX to NOL - Harold extremely personable & helpful. 12. 4 hours late getting - flood watch 13. Eric in dinning cart. Personable My first cross country trip with Amtrak. Not the experience was expecting. Several delays which I understand is common with Amtrak. Most employees were amazing .