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    Hawthorne & Vine

    5.0 (1 review)
    Closed Closed

    Services - Hawthorne & Vine

    Floral design and installation

    Hawthorne & Vine Photos

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    8 years ago

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    Flowers By Anna - This is what the arrive in style premium is supposed to look like according to their website

    Flowers By Anna

    (6 reviews)

    I ordered a Dance With Me Bouquet online and upgraded to the deluxe version (the largest that they…read moresell) When the order arrived the bouquet vase (if you can call it that) fit onto a drink coaster and the flower arrangement was the size of a dessert plate (approx 8" diameter). Product was misrepresented at best. Extremely disappointed. I just moved to Amherstburg and send flowers on a monthly basis so it's not like I don't know what to expect. Never again from here.

    I ordered the "Arrive in style" premium bouquet (see posted photo). It looks malnourished at best…read more I also posted a picture of what it's supposed to look like which is what's displayed on their website. I would not recommend ordering from this place. I called to explain that I was unhappy with the arrangement as it didn't look anything like the picture and the owner said well what would you like? I said a refund because they're not what I ordered and I wouldn't pay more than $30 for them to which she lost it and then said well we'll go pick them up then. Their version of customer service is picking up the bouquet that you purchase for your significant other. Isn't that a good experience for your customers!? When I called her out on it she said well we'll pick them up and redo them. I said ok. Then when the driver arrived he told my girlfriend that they were not going to redo them. What I find the most insulting is that I had ordered from this place at least 5 times prior to this. You would think that they would want to keep a loyal customer by being respectful and understanding instead of a condescending know it all on the phone. This is the last time I'm ordering from this horrible business owner. And I wouldn't recommend them to anyone.

    Hawthorne & Vine - florists - Updated May 2026

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