I have been using Keenans for years, when we bought our home the central air would not keep…read morerunning. After having another heating company out several times and still having issues after paying close to $2000 we gave up and used window units. Decided to call Keenans and it was fixed in minutes. The 88 cent wire was replaced and we had no issues. They replaced our furnace with a lifetime warranty and always are quick to show. Mike is friendly and responsive.

Poor quality work from under qualified technicians. They bumble around while you're being charged…read morealmost $100 an hour. (Also charged me a full hour each way on a 35 minute drive) First time I called was for a boiler. Having been new to boilers I was unaware of my need to top off the water tank manually. They then sent 2 people who then OVERFILLED the boiler and both stood there for 45 minutes to let it drain. Which I paid for. Unfortunately got a new install furnace done by them as well last fall. They cut the lines to my old ac condenser for the install and never told me. Was a nice surprise to find in the spring. I tried to use them one last time to bleed a boiler after not being able to find ANYBODY else. They waited 3 weeks until the the day before the appointment to cancel and say they wouldn't come because I was upset about my previous service. I think after spending 5k I'm allowed to expect good service, but they disagree. 0-10 if I could

I recently installed a tankless water heater and was having trouble getting hot water to my kitchen…read moresink. This company went above and beyond to solve my problem and I can not recommend them enough. They were super and I felt like they were going to do what it took to solve the problem! A+ rating from me!