I just moved to Butler & needed some tree rigging & removal so I called around, after explaining…read morewhat I needed: some 200 ft or more pines taken down the 1st guy hung up on me, 2nd one returned my call & then hung up. Then seen Bill Collins ad, so I called & they were on a job & said they'd return my call. A few hours later Bill called, I explained the problem/job & Bill was "can do" about. Came out to survey the job & said no problem, gave a price & a date to do it. I'm retired military, have had my own business & know all about professionalism, keeping your word & delivering on quality above expectations. Well, Bill & his crew are nothing but squared away, they operate like a tight unit each knowing exactly what to do & running an extremely safe operation. It's really hard to impress me but Bill is one one heck of a rigger & trust me I know after running a rigging shop in a ship yard. You have to try Bill & his team out! He won't break the bank & he'll deliver & exceed your expectations.

Ran into Bill getting gas at Walmart and wrote his number down. God had a plan and Bill was a…read moreblessing coming. Little did I know I would need him so soon. He pulled some of his crew off a job to help me with an emergency. Job was top notch and very reasonable money wise for the amount of work and danger involved. I would recommend to anyone and he also a cool dude. Robert Grindstaff

Called for keys, they do not do that anymore. Use to unlock automobiles but no longer do it.read more

I needed a shower to replace a bathtub/shower combo. They did a good job, until there was a repair…read morethat they needed to make when the door damaged the drywall. They never came back to repair their damage. In addition, the floor in the shower squeaks. I think it would a easy fix but they refused to answer my calls. I would have given an excellent review until that happened. Now I have to pay someone else to fix it. I would not hire them again. In fact, I'm 75 years old and this is the first time I have had a bad experience with a company.

This man does awesome work. He remodeled my kitchen and also leveled my kitchen floor do to it is…read moreand older home and has settled. Needed to be lifted up. . I would have him do all my work. He goes above and beyond. Price was very reasonable too. If you need work Done this company is one to call.

Called and got no answer. Left message and it wasn't returned. Scheduled service online. Received…read moreauto response text confirming appointment for today between 9-6 with the promise of a text a half hour before arrival. Stayed home ALL DAY waiting for tech. Never heard from them and they never showed up.

I would highly recommend John for all your heating problems. He is kind, fair and honest. Wonderful…read moreto know there is a good business who you can depend on, especially when holidays are around the corner and he was fair and explained everything he did and more. Thank you for going above and beyond for your customers sir!!!

We were very pleased with the work Cruz Tree Service did, taking down some very large, hard to get…read moreat trees that were blocking our view, Good people.

We hired Salvatore and was extremely happy with his first visit for the tree removal and yard clean…read moreup. He gave us a price and pointed out extra things as well as I was adamant on taking out a large dead branch above our shed and behind our home on the property line was all to be cleaned up after we went back to Florida. It took him a while to get back and finish and then he gave us a huge bill and said he was done. We reluctantly paid it but there was a lot to remove. We were in Florida and had friends come by. They sent me pics which I forwarded to Salvadore and he said he would take care of us when we got back to NC. All the brush was pushed to the property line and the trees and root balls behind our kitchen were left there in such a mess!!!! The branch above the shed is dangerous and there were other trees he said were coming down and that is why the cost went up and they are still there!!!! Ugh!!!! We have been calling him for 2 weeks to no answer back. Very disappointed in how he took our money and didn't do the whole job and won't return our call. We also had a lot of landscaping planned for the area and I was excited about working with them but obviously he got paid and was done in his eyes. Very upsetting!!!! Make sure he does the work before you pay him. We have never been so blindsided by someone we really trusted to do us a good job and over paid his original quote to find out he didn't do the items that were really important and just left us high and dry!!!! So sad and I hope you call us Salvadore. This is a bad business move and not the way to treat good customers!

Bill and his assistant made it to my house for an emergency issue and quickly resolved it, and tor…read morea great price! He will be the only company I do business with!

During a severe heat wave here in eastern Tennessee, our AC decided to take a vacation and quit its…read morejob. I didn't expect to get same-day service, but Franklin at Lane Thompson Heating Air cooling was able to put us on his schedule. He was expedient and knowledgeable. Great value for our family. Reasonably priced.

We just moved into our house and our AC quit working. We called a different company and they said…read morethey would call us back. Several hours later and we still hadn't heard from them, so we called Lane Thompson. Tina called us right away and she was at our house within an hour to look at our AC unit. A part had to be ordered, but within a couple of days, Tina was back out to fix our AC. She was here for an hour and our issue was resolved. She was so kinda and polite as well. I would highly recommend them!

Best hvac company we've ever dealt with. David Proffitt (owner) is very knowledgeable and has never…read morelet us down. Very punctual, professional and reasonable. We are very satisfied with all work that has ever been performed. Highly recommend