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    Havencrest Nursing Center

    3.0 (2 reviews)

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    2 months ago

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    NovaCare Rehabilitation - Monongahela

    NovaCare Rehabilitation - Monongahela

    3.0(2 reviews)
    1.9 mi

    Expertise of therapists, kindness of all staff, cost is very manageable, timely with appointments,…read morecleanliness of rooms and equipment, caring atmosphere of service, a very positive experience that is generating positive results!

    Don't walk, RUN from this place! I called beforehand to…read moreconfirm that they accepted my insurance and that I wouldn't have to pay out of pocket as my insurance card stated . They assured me that my insurance was accepted and that I wouldn't have to pay for my visits out of pocket. I went for my first appointment and thought everything was good. I absolutely loved the physical therapist Jane and set up a series of future appointments with her. I arrived for my second appointment and was told by Robin that because I haven't reached my deductible that I would have to pay out of pocket for each visit but my first 3 visits were completely covered by my insurance. I was a little thrown off by this because it's not what I was told whenever I had my initial contact with them. Because I liked Jane so much I decided to move forward with my 3 visits and was okay with being told misinformation the first time. Now today I arrive for my 4th visit expecting to pay $20 out of pocket since that's what Robin stated would happen. Yet another person told me a different story. Jill told me that my first 3 visits were in-fact not covered and that I would owe the balance on that in addition to paying out of pocket for each visit there after. She apologized for the false information that I was given prior from Robin. She said she saw the notes that were put into the computer and that it wasn't correct. At this point I've been told 3 different stories by 3 different people there and am frustrated with being mislead so I walked out and told them to cancel my appointments. On my car ride home from leaving I received a voicemail from Jill stating that she called my insurance company yet again because I was questioning things. Now she says my first 3 visits are covered after she clearly stated 10 minutes earlier that they were not. I've never experienced such an unorganized misleading establishment in my life. Save yourself the hassle and go somewhere else.

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    NovaCare Rehabilitation - Monongahela
    NovaCare Rehabilitation - Monongahela
    NovaCare Rehabilitation - Monongahela

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    Sensory Link

    Sensory Link

    5.0(1 review)
    29.1 mi

    These people are responsible for so much of my children's success. I am forever grateful for all…read morethat they've done to help us. Sensory Link Pediatric Therapy is the best place in our area for occupational, speech, and physical therapy for kids with a wide variety of needs. The owner is an occupational therapist (OT) who treats kids at this location. She is personally invested in the success of the business and the children that she treats. We've been seeing an OT here since they opened over four years ago. A few years ago we added speech. They emphasize sensory input to help regulate and get children back in sync. They have several excellent feeding therapists for children that have trouble eating certain textures, moving food within their mouth, swallowing, gagging, or aversions to certain types of food. They are also excellent at helping children with hand writing and use the Hand Writing Without Tears system. Every employee here loves kids & their job. They work hard to personalize services to help each child to achieve their maximum potential in life and to close the gap on developmental delays as quickly as possible. Their new location is in a bright, beautiful, eco-friendly building with lots of room for the kids to run, jump and have sensory fun. They have a large waiting area with lots of toys to play with while the children wait and to keep siblings busy during the appointment. I noticed lately that many of the children like to stay after their appointment to play in the waiting area a little longer. This place is fun, professional, and effective. We love Sensory Link!!

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    Sensory Link
    Sensory Link
    Sensory Link

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    Havencrest Nursing Center - occupationaltherapy - Updated October 2026

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