My sister was living here for about a year. Yes, you walk in and everything is beautiful. But that…read moreis just a facade. If your loved one is able to get around on their own and take care of themselves, this may be the place for them. If there is any type of disability, this is NOT the place for your loved one. My sister is a Parkinson's patient. We were assured that they could meet her needs. She was in a Broda chair. I can't begin to tell you how many times she fell out of the chair or fell on the floor from her bed. She was often on the floor for up to two hours. I left a white board in her room reminding staff that she had to have her chair tilted back to prevent falls. Her room was disgusting. I asked several times for the carpet to be cleaned.....to no avail. She constant ly had UTIs. The last straw was when I got a call at 11 pm. She had fallen once again. When I got there she was on the floor complaining that her hip hurt. There were 2 young girls in the room with her waiting for the hospice nurse to arrive. They had no idea what to do because they were not nurses or aides. They said that they found her on the floor. There was not a nurse on duty who could help. The only person that I saw was a charge nurse and I don't believe that she was even a nurse. (Aren't they supposed to be nurses?) I believe that she was Just a worker on duty to handle the meds. It was after 11:00 and my sister was in the clothes that she wore all day. They did not even get her ready for bed. Obviously no one had entered her room all evening. The excuse was that she liked to eat her ice cream late at night. So they were waiting. Is that not unbelievable? Im guessing that she was trying to get to her bed when she fell. She had to have been on the floor for several hours. We complained so many times and absolutely nothing got better. I'm not sure how many times she fell but I'm positive that we weren't aware of all of them. I could go on and on about the lack of care at New Haven. The food was horrible. They said they were working on that. When we moved my sister and the last items were being taken from her room, I looked back at the filthy carpet and thought..... I wouldn't let my dog stay in this room. Please know that this review is not an exaggeration. If you do decide this is the place for your loved one, visit often. Then again, I went almost every day and things still didn't get better.

This place is the Tash Ma hall! Exquisitely decorated , wonderful atmosphere! I went to visit my 91…read moreyr old aunt, who recently got an apartment. She explained there are some larger but I found hers roomy and comfortable for her needs. It is in a beautiful area with a golf course and large horse farm around it! She likes the food and dining facilities. And the activity list is incredible. Very impressive place!

My husband was in the rehab section of Paramount of South Hills. He received excellent,…read moreindividualized care. Every member of his team treated him with respect and compassion. The entire staff at Paramount were pleasant and helpful and you can tell that they all enjoy their work and that they truly care about the patients. The nursing staff were excellent! While I hated for my husband to have to be there, the obvious dedication and compassion of the staff made me feel comfortable leaving him in their capable hands. My husband received speech therapy, and, in the short time that he was there, we noticed definite improvements in his speech and comprehension. Occupational therapy and physical therapy also were great--both in the services provided and the advice as to how to adapt his environment and his activities. The facility is very clean, the rooms are spacious, and the dining and lounge areas were comfortable and inviting. My husband enjoyed a variety of foods and was provided with alternatives if he did not want what was on the standard menu. I'm hoping he won't expect that same variety and flexibility now that he's home. If you are in need of a rehabilitation facility, I highly recommend Paramount South Hills.

From the owner: Paramount Senior Living at Bethel Park continues to be one of the premier senior living facilities…read morein Pennsylvania that offers independent and assisted living services. The foundation of our community is built on our commitment to our residents as well as their families. Our services are different, just like no two residents are different, that way you get the care you need. Learn more about our Senior Living Communities and services here and schedule a tour!

My mom has and continues to receive excellent care at RNC in Greensburg. The entire staff has been…read morecaring and responsive to her needs. The amenities are good and the food has been great. The staff is respectful of the family and doesn't hesitate to discuss with me my mom's condition and care plan. I would recommend this facility to anyone in need of 24/7 care and rehabilitation.

I would not recommend placing anyone you love in this facility. The few good nurses & caregivers…read moreare severely over worked. The rest just put in the hours and avoid caring for the patients as much as they can. My husband's care was very bad most of the time he was there. The caregivers put off doing and avoid doing anything they can as long as they can. Family members must really make them step up and do their jobs. There were times I had to do their work taking care of him myself. This should never be acceptable. You must be the advocate for those you love, especially when the patient is not able to stand up for themselves. They said a grievance was filed on his behalf, but I seriously doubt that as true. If I could give less than the 1 star I would take even that 1 away. Avoid this facility, RNC = Really No Care.

We moved my father to Paramount Bethel Park in March of this year. It was a confusing and…read moredifficult time for everyone, but Tonya, the Admissions Director assisted us through it all. She was compassionate, involved, and knowledgeable about all aspects of what we needed. Her help in getting my dad in a beautiful room was exactly what we needed but didn't know how to go about securing. While the transition is never easy Tonya and the staff ay Paramount Bethel Park have made him (and us) feel welcome and cared for. We would, without hesitation, recommend Paramount Bethel Park to those looking for a safe, caring and beautiful place to live.

Please do your homework before placing your loved one at this facility. Please ask questions,…read moreturnover rate of staff, how many agency caregivers are working, caregiver to patient ratio. Look at the turnover rate of the people running the place. Are nurses passing meds or Med Techs, are the people providing the care CNA or caregivers, will you be notified of any changes in your loved ones condition, what exactly do you do you mean by "assisted living". What does that include? What is the average time to answer a call bell..but please do not be fooled what they do is send somebody in to quickly turn off the light and will tell your loved one, " I will tell the nurse." Help is usually at least 30 minutes away or more. Due to Covid the meals were in the room brought up in a cardboard box and 99% of the time my moms food was placed out of reach. Never opened or set up for her to eat. Not to mention the food is cold and the tiny plastic utensils that are handed out are the size for a preschooler to use and very flimsy. Many of the meals I would have a hard time eating due to the size of the bun or meat itself let alone an 85 year old woman with missing teeth. Often times the meals were just left all day without being picked up. My moms pills were left on the bedside stand more than once and I even found medicine on the floor that I am certain was charted as given. My moms pull up many times was soaking wet with urine, she did develop skin breakdown, that I had to mention to the staff to get ointment to put on. They never even saw it. Using a wipe after changing her was never even a thought, something else I had to tell the staff to do. Many meetings with the people running the place did nothing. They sat there and listened and all these false promises that never happened. My moms personal property was used for other residents, they would just come in and " borrow as needed," even during Covid. I caught the staff playing on her computer while she was asleep. Items went missing more than once. My mom like so many older people was afraid to say anything to me because of the fear of the ramifications. The second and third floor reek of urine. During many visits to my mom I would be there for hours without a single soul checking in on her. We ended up hiring help to sit with her on top of paying that astronomical prices of that place. I ended up calling the state and other places to look into this facility. I could write a book of horrors and just might. I just am trying to help others not to be fooled. I believe that place could sell snow to an Eskimo. Please do not hesitate to reach out to me, 412-742-8015. I will be more than happy to provide proof to anybody that is looking at the Paramount at BP. We had cameras installed so my complaints and concerns are 100% documented. If I could save just one elderly person from what we went through I would feel happy. I would not put a dog at this place.

Terrible 3 days. No one told us the truth about anything. The caregiver wouldn't ay any games or…read morecards with my mother in-law, said she doesn't like playing cards. Took her 3 hrs to cook a meatloaf dinner and then said I think it's not do e before she left at 4:30!! One day at end of her shift, my mother in-law asked her to help her change her wet garment, caregiver said I can't need to get to another appointment, you would think she and any caregiver should ask a 98 yr old 20 minutes before!!

I must say that we have had a number of different agencies care for my parents. They were horrible,…read morebut Visiting Angels has been a light in the darkness. The office people have been so wonderful to me and my family & and the caregivers have been nothing short of amazing. If they were supposed to be there, they were. We could count on them without fail. We weren't always easiest to deal with. If you are thinking of getting care, call Visiting Angels in Greensburg. You will never regret it.

My mother resides at Weatherwood for 2 years at the lower of Care options. We were told she would…read morebe able to 'age in place' with her admission diagnosis of dementia. She did not have severe dementia, knew everyone, was not combative nor did she wander. After two years I asked the administrator if we could discuss whether a change to the higher level of care was necessary as I saw my mom needing more assistance with dressing and ambulating. I was directed to speak with the nurse. No offer was made to contact the nurse nor leave a message. After speaking with the nurse I was told no changes were necessary. Much to my surprise we received a phone call a few months later that care was no longer able to be offered. Luckily we found a better care facility and on the day of moving out, the same administrator came into the room and introduced herself ! Needless to say it was not a friendly conversation. The caregivers at Weatherwood were very kind. Unfortunately the administrative and nursing leadership were not.