My mother has been in the Manor for over eight years. She's been traumatized in more ways than I…read morecan easily remember. She was forced to live in a hall for a week when she was given the window side of a room she couldn't move her wheelchair into due to the narrowness of the passage. I kept wondering why I found her lodged sideways at the entrance to the room. It should have been clear. It took a major fight to get her a real room. Another instance: her roomate's dementia took a nasty turn so that she repeatedly threatened to kill my mother in her sleep. I tried to get her moved to another room but was told she could not be moved due to some kind of semi-quarantine which turned out to be a bunch of bull. Through another major fight, I got her moved. Another incident: my mother was prescribed a drug cocktail that made it seem she had rapid onset dementia. She forgot how to use a spoon, how to eat. She forgot my name and sat drooling and staring at the wall, when she didn't continually weep, that is. A hospice RN recognized the symptoms could be side effects of the drugs she was on, so she was taken off them. In two months time, she was reading National Geographic. (Be advised that the population of this nursing home is heavily drugged.) Another incident: my mother was seriously assaulted by another resident in the dining room. The charge nurse called me and said my mother's wheelchair had been "bumped" but they were watching her closely. I said okay and hung up but as I started to think about this, it made no sense: why would she be "watched closely" if her chair was only "bumped"? I went to the Manor, investigated and found the assault had been violent, with the assaulter banging the chair up and down and slamming it against the wall while screaming frighteningly. I won't go into details but the attempt to deny what had happened only cranked up after I confronted the administration. (This brings in another aspect of the Manor and that is the willingness of the place to deceive at the drop of a pin and to do so intentionally and methodically.) Oh my God, I could go on and on! I've just scratched the surface! Westmoreland Manor is a nightmare. If you have no choice but to leave your loved-one there, be ready to watch and question everything and be willing to fight over and over to protect the one you love because that's what it will take to keep him or her safe, (assuming you can manage it all). This is not a place where you can warehouse a friend or relative and go blithely on your way, assuming all will be well, though the truth about the Manor isn't something you're likely to find out about through a short term stay. I could add that the higher functioning the resident, the fewer problems he or she will have. This place is no picnic, though. Don't fool yourself on that account. And the problems never end: just a week ago, my mother was over-prescribed a psychiatric drug and I was not informed of the order, (and that is one giant no-no!); when I finally got to her, (I couldn't visit for a few days), she was a complete mess. With one exception, the doctors at the Manor prescribe in a rote, formulaic and fairly mindless manner, paying little, if any, attention to the lessons of the past (ie, medical history) and for the most part they tend to be inaccesible even when problems arise. A final note: if your loved-one is oxygen dependent, you'll want to avoid the Manor and try to find a smaller nursing home where the care is more individualized. The O2 tanks, necessarily, are handed out at different times to different residents because they run out at different times, (so hand-out times can't be standardized); what this means practically is that O2 dependent residents go through frequent periods of oxygen starvation because the nurses are unable to keep track of when the tanks go empty, (it's complicated, I know: think about it, it might become clear). This problem actually CAN'T be solved presently as it requires oxygen tanks with alarms and this technology isn't yet generally available. Of course if you query the Manor on this subject, you'll get tons of bull in return. Don't believe any of it. If your loved-one is oxygen dependent and his or her oxygen needs are critical or likely to become critical, find a smaller nursing home.

From the owner: Our medical and physical rehabilitation programs feature physician directed care plans, social…read moreservices, discharge planning, admissions 7 days a week, therapeutic recreation activities and nutritional monitoring. Westmoreland Manor also offers an onsite physicians clinic, beauty and barber shop, chapel and cafe style dining at the Grande Manor Cafe for visitors and families.

They barely give you any meds. Counslors will not return messages from my husband....he called 7…read moretimes a day, daily. There are no meetings (I was just in detox with barely any meds) Your counslor is never there. It's just an adult playground with the counslors not caring. Nurse is barely ever there also. If you want a good detox/rehab experience....go to Aliquippa. Its huge,so many things to do, outside meetings and they bring in people to talk. Huge cafeteria, volleyball, activities outside and they give you meds that actually help. You see many professionala on a daily basis including the doctor and its structured. Clearday is a joke. They make fun of you for being an addict and you can hear them talking about you, and DO NOT CARE. FYI don't pick a rehab that you can walk home from.

If you care about you're loved one and want to be apart of the rehab., this is not the place for…read moreyou. My son has been in there voluntary for over 28 days and I have yet to hear anything on his progress or how he is doing. I am the contact person and just trying to reach him is near impossible...leave a message..good luck with them ever getting back to you. I asked the therapist how he was today after trying to reach her after 4 calls and she said.. he is safe? Now she tells me he is staying longer even though he told me last week he was coming home...no explanation from anyone!! Oh well anything for money I love my son but did not want him brainwashed

My sister was living here for about a year. Yes, you walk in and everything is beautiful. But that…read moreis just a facade. If your loved one is able to get around on their own and take care of themselves, this may be the place for them. If there is any type of disability, this is NOT the place for your loved one. My sister is a Parkinson's patient. We were assured that they could meet her needs. She was in a Broda chair. I can't begin to tell you how many times she fell out of the chair or fell on the floor from her bed. She was often on the floor for up to two hours. I left a white board in her room reminding staff that she had to have her chair tilted back to prevent falls. Her room was disgusting. I asked several times for the carpet to be cleaned.....to no avail. She constant ly had UTIs. The last straw was when I got a call at 11 pm. She had fallen once again. When I got there she was on the floor complaining that her hip hurt. There were 2 young girls in the room with her waiting for the hospice nurse to arrive. They had no idea what to do because they were not nurses or aides. They said that they found her on the floor. There was not a nurse on duty who could help. The only person that I saw was a charge nurse and I don't believe that she was even a nurse. (Aren't they supposed to be nurses?) I believe that she was Just a worker on duty to handle the meds. It was after 11:00 and my sister was in the clothes that she wore all day. They did not even get her ready for bed. Obviously no one had entered her room all evening. The excuse was that she liked to eat her ice cream late at night. So they were waiting. Is that not unbelievable? Im guessing that she was trying to get to her bed when she fell. She had to have been on the floor for several hours. We complained so many times and absolutely nothing got better. I'm not sure how many times she fell but I'm positive that we weren't aware of all of them. I could go on and on about the lack of care at New Haven. The food was horrible. They said they were working on that. When we moved my sister and the last items were being taken from her room, I looked back at the filthy carpet and thought..... I wouldn't let my dog stay in this room. Please know that this review is not an exaggeration. If you do decide this is the place for your loved one, visit often. Then again, I went almost every day and things still didn't get better.

This place is the Tash Ma hall! Exquisitely decorated , wonderful atmosphere! I went to visit my 91…read moreyr old aunt, who recently got an apartment. She explained there are some larger but I found hers roomy and comfortable for her needs. It is in a beautiful area with a golf course and large horse farm around it! She likes the food and dining facilities. And the activity list is incredible. Very impressive place!