Bank of America should be ashamed of themselves for this place. No tellers. Line out the door…read more What a joke. Sad times in the country.

I've never had any issues with this Bank of America. If anything all I've really used is there…read moremachines which are always in operative condition. Would be cool if they had more than two for its busy location. Other than that I have no issues with this place.

Chase bank is honestly one of the best banks to grow with, I used to have td they were bad either…read morebut Chase I feel more welcomed

Horrible !!! Sorry to say- and I'm embarrassed. As a Union city- ite- it's unacceptable that this…read morebank has only 1 out of 3 atms fully functioning. Hot, dirty- unorganized !! Machines supperrrrr slow. No receipt. No cash. Touch screen doesn't work. Branch and atms - completely a mess. Sorry - this place needs work.

6Phenomenal Service! I just could said best service ever from Isael Veras during trying time. He…read morewent above and beyond!!!!!!!!!!!. I definitely coming back. He helped me with my situation resolved in timely manner. He even fixed my account to take advantage of my benefits, made me feel like a super star.. He was well knowledge and professional. He should definitely get rewarded. Thank you, Isael Veras my fiance and i would definitely coming back!!!!! Im not longer going back to 614 Summit Ave, Union City, people shouldnt be dealing with unprofessional and horrific customer service.......

The worst customer service I experienced. They don't greet you and I feel like I am not welcome. I…read morewas there waiting for an hour and no one help me. I have never been to a Wells Fargo with such a bad customer service. When I arrived, there were 3 bankers with 4 people waiting. Then one went on break, one was chatting with someone and another one was taking more than an hour to open an account. When I walked out (because I have to go back to work) there were 7 people waiting to get help. I seriously want to know how long do you have to wait to get help and how long does it take for a banker at this place to open a checking account?

Opened savings accounts for my kids at Liberty Savings Bank 2 years ago. Instead of earning money,…read morethey LOST money due to fees. 1. They charged $3/month PER CHILD to print paper statements that I NEVER requested. 2. I called + emailed 1 year ago to stop paper statements. They waived it ONCE but kept charging every month after. 3. Today I closed both accounts. They charged a $10 "account closing fee" even though the accounts were open more than 2 years. Last year they told me I had to wait 1 year to avoid this fee. I waited. They charged it anyway. This bank preys on kids' savings accounts. The fees ate more than any interest earned. Staff doesn't fix issues when you report them. DO NOT open a kids savings account here. You're better off with a piggy bank. I hate this bank and would never recommend it to anyone.

This bank's service is terrible! Passwords don't work after you change them. When you go into the…read morebranch for help, they work inside the branch for a second and then they don't work anymore. It's so frustrating.

This place might seem convenient, but it's far from it. ATM? Never works; it's either down or…read moredoesn't accept or dispense cash. Parking lot is always packed. Getting to the location itself is a hassle with all the street closures or traffic. Just save your time and either go to the TD in North Bergen or start hoarding your cash under your mattress...

This bank has a very small staff. I called in the morning to see if they had a notary available…read more The woman answered and acted like I was irritating her. Excuse me for wanting to ask a question to get something done! She said she was there today. I asked if I needed an appointment (because they usually do). She sighed exasperatedly and said she was busy all day unless I could come right now. So when were you intending to actually say that Jennifer? What if I came and you were booked? When I arrived I asked the front desk person for the notary. She said "we don't have a notary". Huh? I explained that I called. She said, "oh if Jennifer said to come then ok you can wait. She's here. She just took someone though." So instead of saying the notary was busy, you lie and say there isn't one?? I was sitting and waiting while I overheard Jennifer with her appointment (the cubicle had no walls which is problematic if you are discussing sensitive banking information). They chatted about trains and families. I also heard the same woman who lied about not having a notary saying, "I don't know why she told anyone to come, we have other customers." Ummm, am I not a customer? And there was literally no one else besides the lady who wound up coming in before me. The only nice one who was consistently courteous & professional was the guy at the front desk. Overall, kind of disappointed with the customer service.

Place is trash. Incompetent employees, takes an hour to open an account. Not transparent. Avoidread more

I rarely go to a bank branch but I had to withdraw an amount that exceeded the ATM limit. I got to…read morethis Hoboken Wells Fargo branch and it was clean, spacious, and new-looking. There was no line and the teller executed my transaction in less than 5 minutes. I asked her if this was normal and she said pretty much yes. No complaints from me! I'd be happy to use this branch again. The only downside is the parking in that area can present a challenge.

Zero stars. A guy who works here left his car double parked outside for thirty min - would've been…read morelonger if I didn't call up - and I missed a VERY VERY VERY important appointment. One thing if he was a customer. Another thing that he works here. So unprofessional.

It's been 5 months since my rent check was stolen & cashed by a criminal. WF refuses to reimburse…read moreme my money. They show no fiduciary responsibility to their hard working customers & prefer to enable criminals. It is beyond my understanding how they refuse to protect the interest of their customers. Writing a WF check could actually cost you money. Thanks a lot for offering me no protection from grand larceny.

Off the bag I walk in and I see no bankers or tellers, yet what I do hear is a concert going on in…read morethe back room. Seems like everyone wanted to take the little break at once and leave the location unattended until it was over. Once I finally get to a bank rep she's sitting there on her phone and looks at me as if I i did something wrong. It's your job to help me! I ask her if I can get some help with the College Card and she asks me if I have an application number, I told her all I had was a Reference number and she says all I need an application number and went right back to being on her phone. Seriously? She deserves to be employee of the month for all the fucking hard work she does. I don't remember her last name but her first name is Sandra. Thanks for being such a great help, Sandra! -_-

After I proposed to my now wife of almost 5 years, the first thing we did after setting the date…read morewas to open a joint account at this bank. It is located next to CVS (the corner of Summit and 8th Street. I like that this bank is open 7 days a week and rarely has long lines. They have very helpful, friendly customer service and it is very convenient. But, be aware there is only one ATM inside. I would use precaution when using the ATM as people tend to congregrate where the ATM is located. All in all, I would recommend TD Bank for your banking needs.

Terrible service. Yesterday I waited with my mom and the customer service agent played a a game of…read moremaking us think it was our turn, and told us to sit back down. Today we wait again and the same customer service lady played the same game; this time another member of the team purposely skipped us even though everyone told her it was our turn. Still waiting. Just want a new debit card for my mom. I hope management sees this. Your employees are unprofessional.

This Chelsea location is efficient and attentive teller customer service- mainly because it was a…read moredark humid raining early Monday morning. No comment on how it is during the peak business hours or other business days of the week. My banking transaction is very simple as I was in and out without any issues. This Chelsea location intersects 10th Avenue and 9th Avenue and accessible nearby C and E trains at 23rd Street station.

Giving customer service instead of self service for customers. The service was useless.read more