1. Havana

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    The Bronx, NY

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    Havana

    5.0 (1 review)
    Open • Open 24 hours

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    4 months ago

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    Van Cortlandt Motel - Do I even want to know?

    Van Cortlandt Motel

    (5 reviews)

    $

    Here I am, the first female to review a ghetto ass hourly motel. I'd say FML but enough of that…read more I'd better never Yelp-in again at the risk of being labeled a "regular." Cheap place when you and someone else (or people) just need privacy for a little while because you can't do something in your car... take a shower, yeah that's it! No frills. At all. You'll probably get only enough toilet paper for two, so no group meetings. The two towels were small, more like hand towels so don't make a mess of yourselves. Staff already knows you're not here to shower. I wouldn't spend the night though. This place is a bit run-down. Of course, they removed the chain locks. But the bathroom door and door frame, I don't know what happened there. Scribbling (with a writing instrument, THANK GOD) on the door and... ceiling?! As you can tell, I had plenty of time to take pics while SOMEONE ELSE I KNOW was like zzzzzzzzz. Listen, I've only visited with only one other person. The same person. I swear. NO I didn't charge him either! Do what you came to do and GTFO.

    Today, I called Van Cortland Motel to inquire on their availability and room stats. A very rude…read moreman with a very strong Indian accent a picked up. I told him my name and why I'm calling. He quickly brushed me off and said they only have room at $49 for three hours and hung up. Literally hung up, no "goodbye" no "anything else I can help you with".nothing. I called again and after picking up, there was a long pause on the phone then he answered with only stating the hotels name. I told him I was the person that just called, he says "yea yea yea I know what do you want now", your name I said. He uttered "Ja Ja jee". This time he did t hung up, so quickly but when I asked how do you spell it, he said " you spell it. And hung it I find this very disturbing and troubling that theres someone like him working at the front desk, THE FIRST FACE of a company you interact with and this is his behavior. I will never book with your company ever.

    Hampton Inn & Suites Yonkers - Westchester - Breakfast Area

    Hampton Inn & Suites Yonkers - Westchester

    (55 reviews)

    $$

    I wasn't very satisfied with my stay. The room itself was okay, but upon arrival we were told there…read morewas no Wi-Fi for the entire weekend, with no clear timeline for when it would be restored. There was also some mold in the bathroom. More concerning, I accidentally left a work blazer in the closet when we checked out. I called shortly after, and was told it was not found in the room or turned in to lost & found. Im very upset and will definitely complain to Best Western corporate office.

    I will never stay at the Hampton Inn in Yonkers again, nor likely any Hilton or Hampton Inn...We…read moreare a Silver member, and have stayed at this hotel 25+ times over the past 4 years, and had a reservation to stay again this evening (9/3/2026)...I came down ill is the past 2 days, felt like I would feel better this morning, and did not...I called early this morning to cancel, realizing full well I should have done so last evening, yet really felt I would feel better this morning...When I asked to have room cancelled without a one night penalty, I was refused...It seemed like a small accommodation for a loyal customer...I then called Hilton's 800 line to plead my case, and after waiting 35+ minutes on the phone reached a supervisor, who would not make any accommodation as well...I simply asked if they would like to lose a 30+ year Hilton/Hampton Inn customer over one n ight at one hotel, and she told me that it did not matter, and that they would not be able to do anything...I restated my case, and she hung up on me...Hiltons & Hampton Inns have seen the last of our business...

    Hyatt Place New York/Yonkers - Exterior

    Hyatt Place New York/Yonkers

    (84 reviews)

    $$

    After the passing of my sister, I needed a place in relative proximity to Ruggerio & Sons funeral…read morehome. I also requested a handicapped accessible room, as my BIL was staying with me, and he is mostly wheelchair bound. After check-in, I learned the the handicap rooms are on the 8th floor. So, the reasons for the low rating: (1) the handicap rooms are the furthest from the elevator, literally from one end of the hall to the other; well over 100 feet. (2) sign by elevator that says, "In case of fire, use stairs." This is kind of ridiculous, to expect a wheelchair bound person, to descend 8 floors. Which leads to the question, "Why put handicap rooms on the top most floor?" (3) Our room was very LOUD. Literally, when the HVAC unit came on, it sounded like a jet engine starting. On for 5 minutes or so, then off for 2 minutes. Rinse and repeat all night long (4) In a shower / tub area, the height of the tub was not conducive to a disabled person being able to use it. On a positive side, the bathroom was spacious, with 3 grab bars near the toilet. Note the 4 grab bars in the shower / tub area are useless if you can't get in. Another positive was the continental breakfast. Numerous options for both cold and hot items. 2 poorly designed stars. If you can't put handicap rooms on the ground floor, near an exit, you should not sell rooms as handicap.

    First let's talk about the ambiance, the area is by the mall but you can't tell inside the hotel…read morewas very nice and quiet. Customer service was top knotch and the rooms was very clean and spacious. I loved that the room was separated from the living room. There was even a dining room a small kitchen area with a fridge and an over / microwave. I was very impressed with the space. A little gateway without going too far. I had a great time. There was a bar downstairs and I was able to grab a glass of wine. There is also snacks available. I highly recommend staying here!

    Tremont Hotel - Double Bed Room

    Tremont Hotel

    (10 reviews)

    $

    East Tremont

    Safe, Clean & reliable. Please reach out to the hotel u are considering to ask if they rent rooms…read moreto families New York City shelter system. Because of the migrant crisis housing has become there are people using hotels and motels being paid by DHS. You have the right to ask your potential hotel or motel staff if they rent out any rules to persons or families within the shelter system this may become a nuisance for your quality of day.

    I am sharing disheartening story a month after I was traumatized by the experience i had with this…read moreHotel On Friday March 22 at 5 a.m., I arrived at the Tremont Hotel after working all night. I had lost my purse, which had my house keys and credit card in it, so all I had with me was my phone. I asked the hotel if I could pay with Apple Pay since I didn't have my card, and I just needed a safe place to stay until morning. The receptionist told me they only accept cash or card. I then asked if I could book through Booking.com and pay online, would they let me check in. The receptionist said yes. So I made a reservation and paid upfront through Booking.com. But when I showed him the confirmation, he suddenly told me I couldn't check in until 2 p.m. He hadn't said that earlier. Even though I had already paid, he then told me I had to wait *outside* the hotel. It was 5 a.m., I was alone, a woman in a vulnerable situation, and I had gone out of my way just to find a safe place. I was shocked. When I asked for a refund, the hotel refused. I had spent the last bit of money I had, thinking I'd at least have somewhere safe to stay. Being turned away like that--with proof of payment--was heartbreaking. The receptionist should have told me from the start that I wouldn't be allowed to check in until 2 p.m. Asking someone who's already in distress to wait outside in the early hours of the morning, despite having same day reservation, is completely unacceptable. And refusing to give me a refund made everything worse. This whole experience was deeply disappointing and honestly, shameful.

    Holiday Inn Express & Suites

    Holiday Inn Express & Suites

    (4 reviews)

    Belmont

    Our stay at the Holiday Inn express in and suites Bronx, New York fire exceeded our expectations…read more The woman who checked us in at the front desk was above and beyond an answered some questions we had about public transportation. Our room was quiet and so comfortable and also spotlessly clean. The location was perfect a short walk to Arthur Avenue or the Bronx zoo. There was also a bus stop basically right in front of the hotel. breakfast was included and also exceeded our expectations. This was a wonderful place for us to end our to New York City this June. If we ever find ourselves in the Bronx again, we would absolutely stay at this location again My only critique is that at breakfast the hot food was not replaced very quickly, and I wish that the breakfast was available for a larger spread of time. It did not impact our enjoyment of the breakfast though.

    I've been to a lot of hotels in NY, as my wife is a flight attendant based here. This was, without…read moreany doubt, the worst hotel experience I can recall. I definitely will not be booking with the Holiday Inn ever again. The biggest issue is that the hotel is apparently situated adjacent to a rave event that goes until 2 am. My wife and I were subjected to brutally loud rave music for about 5 hours, leading up to 2 am. I'm talking massive bass that caused your pillow to vibrate. Pure torture. We didn't sleep a bit that night. Second, I got this room because it had a full kitchen. Maybe this is my fault, but I would have expected the kitchen to have basic things like pots, pans, maybe utensils. It was 100% barren, and the hotel doesn't offer anything. What is the use of a full kitchen if I'd have to go to the store and purchase these items? I'm totally confused. Making matters worse, we didn't realize that the fridge wasn't working, and all of the food that we purchased was spoiled by the morning. Finally, I'm annoyed that they imposed a $125 incidental fee to our bill. I'm at a complete loss as to what incidentals I could have possibly incurred, and how they could possibly add up to $125. This experience was complete joke, and we are very bitter about it. I wouldn't recommend this place to my worst enemy.

    Havana - hotels - Updated October 2026

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