I cannot recommend Katie highly enough. She is an incredibly experienced lactation consultant whose…read moreknowledge, intuition, and calm confidence make such a difference for new mothers and babies. Time and time again, I have watched her get nursing relationships back on track quickly and effectively, even in situations where families were feeling overwhelmed or discouraged. Beyond her expertise, mothers absolutely adore her. She has such a warm, fun, and reassuring personality that immediately puts families at ease during a very vulnerable time. She brings not only skill, but genuine joy and encouragement into the room. As a childbirth educator, birth & postpartum doula, I refer all of my clients to her without hesitation (for over 20 years) In fact, so much of what I know and understand about breastfeeding, I learned from her over the years. She is truly a gift to new families and an invaluable resource for anyone navigating feeding support. We are fortunate to have such a powerful resource available to us in the Bay Area.

Being a first time mom, you never really know what to expect. Leading up to giving birth, Katie had…read moreadvised me how to begin to collect colostrum which made all the difference for my baby when he was born. She was extremely attentive to my worries and was able to coach me in a way that allowed for a successful breast feeding experience. Almost a year in and I can honestly say I wouldn't have made it this far without Katie's expertise and compassion. You can tell she loves what she does and helping people in a time where they really are just trying to figure things out.

I cannot recommend Marilou at Doulas by the Bay highly enough. She was our postpartum night doula…read morefor the first few weeks after our son was born, and she was incredible. As new parents, the sleep deprivation is real, but knowing she was there allowed us to finally get the much-needed rest we required to function. Beyond just being a set of expert hands, she became a trusted guide for us and taught us invaluable newborn care tips that we still use daily. We trusted her implicitly with our baby from night one which was critical for us as anxious new parents. Marilou's calm, professional, and warm presence made us feel so at ease during a very vulnerable time. We truly loved our time with her and are so grateful for the care she provided. If you are looking for a doula who is knowledgeable, nurturing, and completely trustworthy, Marilou is amazing!

We had an incredible experience with Sally for our son from when he was 1-3 months. She was…read moreconsistently punctual, professional, and incredibly kind. Beyond just helping with night feeds, she took the initiative with bottles and laundry, which was a huge help to our family. We felt completely at ease knowing our little one was in such caring hands. In addition, she helped with sleep training. Additionally, the office staff was a pleasure to work with. They were extremely professional and maintained a quick turnaround time on all our requests and paperwork. We highly recommend this team for anyone looking for top-tier newborn care!

I've felt very cared for by everyone I've encountered here throughout pregnancy and postpartum, but…read morewanted to especially highlight Ocean Berg. In just a couple lactation consultancy appointments, we've made so many breakthroughs in feeding with Ocean. I love how she attentively watches our baby for cues before trying to come up with a solution. She is super encouraging and strikes the right balance between being a great listener and getting right to the action, which makes for very productive sessions where we get a lot of practice in. We had also attended her childbirth class when I was pregnant, which I had found pretty educational. For example, she had made us feel very comfortable with fentanyl as a painkiller during labor, which turned out to be extra important for me since the anesthesiologist wasn't available to give an epidural before my baby came out so I had to rely on fentanyl during labor. My main complaint is that introductions took quite a while because every couple in attendance answers 5 or so questions, and it was hard to schedule the class online and also reschedule it when the dates changed. Lastly, I love that Newborn Connections has Saturday lactation consultant appointments available. And also the appointments end up very affordable after being billed to my insurance!

(1) Lactation Consulting. Christen Chang is an amazing lactation consultant. She's super patient,…read moresuper gentle, super knowledgeable, and super caring and empathetic. We met with her several times in the first two months of our journey with breastfeeding. The initial first few visits were to learn the ropes, and the second month's visits were to troubleshoot challenges that arose. Christen is so great, no amount of praise or explanation could do justice to just how truly excellent she is. (2) Classes. We also took first aid, child birth prep, and breastfeeding classes with Newborn Connection. The sign up process and web interface is unintuitive, but the classes themselves were helpful, fun to do with partner, and a good opportunity to meet other expectant couples in the same phase of life as you. (3) Rentals. Lastly, we rented a hospital grade breast pump here. If your insurance covers it, or if you can afford it, it's great to have because it's much more effective than retail breast pumps. If you plan on pumping for more than 24 months (i.e., 2+ babies for 12+ months), buying hospital grade might be cheaper than renting hospital grade.

Jenn made a huge impact on my breastfeeding journey with just one visit. I had been triple feeding…read morefor weeks and had contemplated giving up on breastfeeding. Pediatricians weren't able to give us a path off of supplementing and we had gotten a lot of overwhelming advice of various treatments to improve transfer. Jenn did a thoughtful evaluation and gave us a very straightforward and actionable plan to transition off of triple feeding. She really built up my confidence around breastfeeding and within two weeks we were exclusively nursing. She also checked in a few times in the following week to see how things were going. Overall a really positive experience!

Jenn was incredibly helpful to us in our journey--out of all of the guidance and help we have…read morereceived since our child's birth (which has been many), Jenn has been by far the most helpful and specifically instructive. Not only did she help address specific questions we had, but she also has a significant reservoir of knowledge based on her understanding of the most current academic literature. If you are looking for a warm, caring, and thoughtfully-informed (no hand wavy ambiguity!) consultant, she is worth every penny. Jenn has been a shared "secret" amongst our friends who have all had amazing experiences with her. This is her life's work and it shows!

We worked with Kaylyn G. during the first 6 weeks with our newborn, and had a really positive…read moreexperience. She was punctual, reliable, and made scheduling and billing paperwork very easy. She provided overnight support so we could get some much-needed rest, and was incredibly helpful knowing we could trust that our baby was in good hands. She would also leave notes for us in the morning so we knew how he did. She also helped with washing bottles, preparing formula, assisting with our newborn's bath, doing baby laundry, and even emptying the dishwasher. She also gave thoughtful product recommendations, offered a helpful pumping consultation, provided sleep training tips, and walked us through using the Huckleberry app. As first-time parents, it was helpful to see firsthand how she changed, fed, and burped our baby, which helped build our confidence. We also appreciated being able to text her with questions between visits--it made those early weeks feel a lot more manageable.

Getting a night doula was one of the best decisions ever. We didn't have one with my first but I'm…read moreso glad we were able to have one with our second child. Jodie M. was our night doula and her presence gave me more confidence, more sleep, and less anxiety during the first weeks postpartum. She is so loving and caring and I feel like we instantly clicked and got into a great nighttime routine with my baby. No evening scaries going to bed and wondering what the night was going to be like! She was there to bring my baby to me to nurse and then she handled the rest! Diaper changes, rocking back to sleep, washing pump parts and bottles, etc. it gave me back some time to get more good sleep--no waking up from postpartum anxiety to check if baby was ok since I was confident she was there to care for him. She really takes the time to understand you and your baby and your particular situation/pediatrician recommendations to put together a feeding/sleeping plan. My baby was underweight which was very stressful in the beginning and she was so supportive through the triple feeding and pumping and had lots of great advice in addition to the recommendations from our pediatrician. I would work with Jodie M. again if we have another baby!

I called Caroline in full panic mode with my wife stressed and in tears as our newborn screamed and…read morecried refusing to breast feed. I asumed we were the unhelpable case. I was wrong. I always assumed that a baby was born and it automatically knew what to do when it came to breastfeeding. I was wrong there too. Caroline came to our house and within an hour had our newborn latched and feeding and my wife crying again, but this time tears of joy for being able to feed her baby. The journey continues and we learn something new every day but some order has been restored. Thank You Caroline!

Caroline is the truly the best! Stop reading other lactation consultant reviews- she is your…read moreanswer:) She is amazingly knowledgable, has years of experience (and raised four kids of her own!) and is the most kind and supportive person you'll ever meet:)  When my son was 3 weeks old I developed a blocked duct. I was concerned and decided to contact Caroline for some help. The blocked duct turned out to be a blessing in disguise. I met Caroline and she completely changed my life as a Mom:) Caroline helped me resolve the blocked duct but more importantly helped me learn about my baby! I spent an hour with her and after practicing her techniques for a few days I felt like a new person. My son was sleeping better and I felt like we really understood each other! She continues to be fabulous resource for all things involving babies! I can't imagine life without her:)

Caroline is amazing. There aren't enough words to express or quantify how she has helped us. We met…read morewith her before our baby was born to get advice on breastfeeding after delivery and talk about our questions and concerns. She then came to our house several times after our baby was born. We had a very difficult birth, with several serious complications for both my baby and me, resulting in a week in the NICU for my baby and an extra week in the hospital, including readmission, for myself. We received some lactation support in the hospital, but it paled in comparison to the care and support we received with Caroline. Her advice not only covered breastfeeding, but also in recovering from the physical and emotional trauma of our birth. She also helped me navigate my seemingly low supply and was the only provider to listen to us when we were concerned about our baby's low-ish weight gain. After charting his weight, confirming my output, and checking our baby, she identified that the issue wasn't about supply; our baby had tongue-tie. Even our pediatrician didn't check for this and didn't seem to bat an eye when our baby's weigh was almost the same between two visits that were several weeks apart. After meeting with a specialist and resolving the tongue-tie, our little guy was able to nurse much more efficiently and his weight got back on track.

I am sure I *could* have gotten along without Caroline, but thank goodness I didn't have to…read more Caroline is amazing. She's one of the best teachers I've ever met--gently guiding and encouraging you to find your own best answers with unparalleled patience and good cheer. I didn't think I'd need a lactation consultant but hired her as a postpartum doula--I knew a lot of new moms who had trouble with breastfeeding, though, and I am so so glad that I was lucky enough to have Caroline around from the very beginning. With her help I got breastfeeding going smoothly and experienced very little trouble. You'd think breastfeeding is the most 'natural' thing in the world, and it is! But having a friend there to help you over the bumps in the beginning is invaluable. I also joined the new mamas group and loved every minute of it. Whatever reason you have for seeking Caroline's services, you will not regret coming to her. Do it now! You'll only regret any delay once you've worked with her.

I highly recommend Aki as a lactation consultant. I'm a first time mom and Aki really helped me on…read moremy breastfeeding journey. I felt very comfortable asking Aki all of my questions. After triple feeding and with Aki's help, my daughter and I are exclusively breastfeeding.

My baby spent a little time in the NICU so we had a delayed start to breastfeeding. I honestly…read morethought it wasn't in the cards for us until I met Aki. She is extremely knowledgeable and was completely supportive of any choice I made about how to feed my baby. Her patience and positivity gave me so much confidence in my ability to nurse effectively. I'm now able to breastfeed when I want or need to without issue, and I'm not sure I would have gotten here without Aki. She also helped with pumping and bottle feeding and even showed us new ways to settle a crying baby. Shes the best and I'd recommend her to anyone seeking lactation support.

TLDR; YES if you're a first time mom considering Kinspace, you need to sign up. It might seem…read moredaunting (another thing I need to do NOW?) but trust me it's worth it. My baby and I started at 2 months postpartum, have done a full year of Kinspace, and just "graduated." We've learned so much! Susan is phenomenal. The community is amazing and supportive. You'll meet local moms with babies of the same age, and together tackle a bunch of parenting "firsts" in the first year. I can't imagine going through it all without Susan and our mom group.

Hands down, this was the #1 best thing I did for myself and my baby postpartum…read more Susan has created such a safe and welcoming place for moms to meet other moms and learn about all things motherhood. Motherhood can be incredibly lonely and isolating and meeting up with the other moms weekly was truly a blessing. We learned so many tips and tricks and Susan always answered all of our questions. I not only came out of the group with so much knowledge but now I have a whole group of mom friends and friends for my son! I am so incredibly happy I joined Susan's group and I encourage every new mom I know to do it too.

Sarah provided me with compassionate and expert support in my journey feeding my kiddo. I greatly…read moreappreciated her warm, non-judgmental approach and her wise advice. She was able to meet with me on short notice, followed up via text to check in on me after our first appointment, and has fielded several questions via email, even while she was traveling. I am very grateful for her support and would highly recommend her!

At 5 days postpartum, I was feeling incredibly stressed and overwhelmed, but Sarah came to our home…read moreimmediately to help. She spent several hours with my husband and me, teaching us everything from the basics of breastfeeding and milk supply to the specifics of breast anatomy. Her calm demeanor was exactly what we needed; she completely eased my anxiety and gave us the confidence we were lacking. This was truly the most helpful support we've received since coming home from the hospital. If you are looking for an expert who is both knowledgeable and deeply compassionate, look no further.