I'm writing this review because of the lack of urgency regarding the doctor and staff. I was…read morereferred to this clinic, so I called their office back in November. The office staff stated that I had to send the 2 MRI'S over to their office. I did on November 12th. I called to verify that they had received it. The lady couldn't find it. I indicated that I had sent it. Finally, she found it. I followed up in a week because I hadn't heard from them. She said that the doctor hadn't reviewed it. Ok, I called again in another week. She gave me the same response. I stated that I was in a lot of pain. She said that the doctor would be reviewing it soon. I made another call. The responses were always the same. This went on and on. I made 5 calls to the clinic. I dont know what the hell was going on, but as to date,I've never heard back from this pain clinic. Is this the way to treat people who are in pain? This is shameful. I'd never refer anyone to this clinic. I wonder if they will ever "wake up?"

Dr. Gwartz has changed my mom's life with a Dorsol stimulator. He has been the best Doctor she has…read moreever had in her words. He will be missed.

I saw Dr. Demerjian at Kaiser. He was so knowledgeable and kind. I was impressed at the level of…read moreknowledge that he had in the overlap of dental and sleep therapy. He not only kindly explained what I needed to do, he sent me home with some video links of the instructions so I could review it at home in case I forgot. This was super helpful to me when I first got adjusted to my oral sleep appliance. I cannot say enough good things about Dr Demerjian. It's not too often where you meet an expert who is also so personable. Thank you for the wonderful experience.

I had seen a couple of specialists, dentists and physical therapists before being referred to Dr…read more Demerjian by a family friend. The treatments were either ineffective or made by TMJ issues worse. During my first appointment, I was skeptical of the treatment given my past experiences, but Dr. Demerjian and his staff could not have been more encouraging and patient. The preliminary before the actual treatment plan was put in place was the most extensive with multiple x rays, tests, and MRI imaging taken before a mouth piece was fashioned. At the fourth month mark is when I really began to see a difference and I gained back almost 80% of my normal mouth function. I was able to open at 51mm in comparison to the initial 31mm with no pain. I am thankful that I found a great doctor locally that uses non invasive techniques for TMJ treatment. I could not feel more grateful to be free from my discomfort and be able to eat, talk, and yawn normally again.

I have dealt with chronic pain for over 15 years. Dr Lugo is the 3rd pain management doctor that's…read moretreated me during that timeframe and the best by far. Dr Lugo explained my MRI results in a way that helped me truly understand, even demonstrating the source of the pain using a model skeleton/spine. Dr Lugo is very knowledgeable and takes his time to ensure I understand my condition and the treatment options available. He suggested an ablation procedure in my case, which we completed over 2 outpatient procedures in his office. It has been about a year since that procedure and I'm so happy with the results. Like a heavy weight I've been carrying around has been lifted. Everyone from the front desk to the exam room is warm and welcoming. I cannot recommend this office enough!

Dr. Lugo helps manage the consistent pain to be tolerable I have gotten from a pervious injury…read more Staff is great when making appointments in a timely manner. I definitely recommend him for pain management needs.

Dr. Gloria is an exceptional and highly knowledgeable Chinese medicine practitioner. I sought her…read morecare for three bulging discs and was struggling with severe lower back pain, sciatica, and numbness in my legs and pelvis. While my conventional doctor recommended only strong pain medication, Dr. Gloria developed a personalized treatment plan that produced remarkable results. After just one session, my pain was completely relieved and the numbness disappeared. She has also performed cupping therapy on my back, and I continue to experience near-immediate improvement with each visit. I trust her expertise completely. I have regained 80% of my mobility and feel significantly better. If you are dealing with back pain, I highly recommend seeing Dr. Gloria--her care can be truly life-changing.

I can't say enough great things about my experience here…read more.. I came in after struggling with a relentless dry cough that had lasted for almost a month. I had tried everything from over-the-counter medications, teas, home remedies, and even a visit to my primary doctor, but nothing seemed to help. It was exhausting, frustrating, and honestly affecting my sleep and daily life. From the moment I walked into the clinic, I felt heard and cared for. The doctor took the time to ask detailed questions about my symptoms, lifestyle, and overall health before starting treatment. The acupuncture sessions were gentle and relaxing. Along with herbal remedies and targeted advice, I started to feel real improvement afterwards. Within a short period of time, my cough was completely gone and somehow got my voice back. I was blown away, not only by the results but also by the thoughtful and holistic approach to healing. The doctor truly looks at the root of the problem rather than just treating the symptoms. If you're struggling with something that conventional medicine hasn't been able to resolve, I highly recommend giving this clinic a try. They gave me my peace (and sleep) back! They do take insurance and I've been here before for pain and migraine. You can make appointments online or by phone.

Great caring and knowledgeable staff I've been a patient for many years, all of the staff and…read moreDoctors are very caring and helpful! My wife and I are patients of Dr. Tan who is the best Doctor anywhere, Awesome

This place is red flag city and has a weird, unprofessional vibe. When I called to make a new…read morepatient appointment--a standard routine at any other medical office--the stammering person with who answered said he needed to see if someone who did new patient appointments was available and placed me on hold. (Why is someone who doesn't do this answer the phone at all?) He came back and said no one was there and I needed to wait for someone to call me back. That someone had an almost incomprehensibly thick accent and did not seem to understand all I was saying--there was a significant interference with clear communication. Whatever, I figured let it go and I made the appointment, but I definitely was left feeling less than confident. Red flag #1. Then days before my appointment, I am sent what is a freaking masters degree thesis of a questionnaire/registration form: it had to be 18-20 digital pages. Okaaaay, fine, I filled out the typical medical history stuff, which got more and more detailed and intrusive, but then came allllllll the pages about mental health (suicide, depression, ADHD, etc. questionnaires and family histories--but ALSO very personal questions about trauma, even asking about sexual abuse as a child). And then came alllllllllll the pages about pain medication use (what all did I used to take, what do I take now, who prescribed it, for how long, how bad was my pain at its worst yesterday, at its best yesterday, how is my pain now, how much does my current medication help, how long does it last, how effective is it overall, and so much more), THEN came all the forms to sign about opioid/opiate use plus all the questions about drug use--I can't begin to remember them all. I became more and more agitated filling the form out, but FINE, it's done, maybe all of this info will help guide treatment, but Red Flag #2. Then today, my appointment time finally arrives and my husband accompanied me as he usually does to new appointments. I will say the building itself and its location added to the sketchy vibe, but I still put that aside to just go with it. I have a very complicated medical history (including but farrrr from limited to 2 back surgeries and brain surgery) with many overlapping conditions related to those surgeries (as well as unrelated), and my husband is both my support and my advocate. But as I was waiting to check in, I saw a sign posted that as of 7/1/26, only the patient is allowed in exam rooms and not support/advocates/partners. I have never seen this policy anywhere --and I regularly see 7 specialists, and saw dozens during my pre brain surgery years. I understand the practice of disallowing other people for *procedures* and things like echocardiogram/tests, but those are instances where there is no real exam or doctor interaction, so having another set of ears isn't really necessary. But exam rooms? When we asked why, the receptionist said it was because some accompanying people have been combative/aggressive. So...have a policy where such behavior gets them and/or the patient removed from the building, or disallowed from coming back, instead of banning ALL others? And to not have it mentioned anywhere in any of that mountain of intake paperwork, or anywhere in the texts, or any other notice at all? No exceptions? (We asked.) Forget it. Red flag #3, you're out. We canceled the appointment, turned around, and went out the door. I will be calling to make sure my cancellation reason is noted, and not just "patient cancelled," in my file. In summary, my experience left me without confidence in this practice, to say the least. None of the issues in and of themselves would have dissuaded me if they were the only ones, but the combination of them and the no additional person policy was the nail in the coffin. I recognize medical practices are free to have the policies they choose, but in light of everything I am not comfortable establishing care here and will look elsewhere for pain management.

Dr A is a pleasure to work with. He's informative and patient as well as easy to talk to and learn…read morefrom. Professional and kind!

I hurt my back last year lifting a bed. The bed slipped & so did my back! The e-rays showed a…read morebulging disc & collapsing L5/S1. My primary told me just to rest...I was in bed for several days. the pain was so extreme that I could not function. In the meantime, I was referred to PT & Pain Management. During this time, I went to a seminar by Dr. A & I was impressed & booked an appointment. He said that he could help me. The pain management Dr. that my Healthcare provided wanted to just do cortisone injections, epidurals & pain meds. Being a very active & healthy Senior, I preferred not to do conventional medicine & decided to try a healthy, natural treatment with Dr. A...Back Decompression machine, Laser & Tens machine. After just a few treatments, I felt relief! I also suffered Sciatica pain & could not to sit or drive without pain & electric shocks down my hip, leg...all the way to my feet! Dr. A's treatments completely took the pain away! I am now on maintenance 2 times a month. I lead a very healthy lifestyle. I am 70 & a very active lady who enjoys taking care of dogs, working out, dancing, walking hiking, traveling & I like go go go! I would definitely recommend Dr. A !

Thank you. Lupe. You are so friendly and helpful for me. I appreciate you. It's so nice to go to a…read moreclinic and the person you're dealing with in the office looks to help you with what you need. I thank you so much.

I don't know why there's these bad reviews. The girls here are extremely sweet and kind to me when…read moreI came in to do my drug test for my new job. They are doing a lot of work and I really appreciated how kind they are.

I had been experiencing both acute and chronic pain for many years due to a progressive spinal…read morecondition. Eventually, it reached a point where I could no longer manage it with over-the-counter medications or within the limitations of my primary care physician. When I met Dr. Shwachman, I quickly recognized his intelligence, honesty, and depth of experience, which immediately eased my anxiety. He was straightforward about what would and would not be effective, and I truly felt that he cared about my situation. He took the time to thoroughly assess my condition and approached my care with both precision and compassion. Without hesitation, he committed to helping me manage my pain. I am deeply grateful for the trust he built with me, which allowed us to take a more proactive and effective approach to reducing my pain. Unfortunately, due to a change in insurance, I was forced to seek care elsewhere. Since then, the experience has been extremely difficult. I have not encountered another physician who demonstrates the same level of confidence, honesty, or genuine commitment to working collaboratively on what will and will not help. As a result, I am now in constant pain--worse than before. Thank you, Dr. Ben Shwachman. Sincerely, Franklin Peck

No one should wait 2 month for an appointment. And then once you're finally there for your…read moreappointment that you've waited for 2 months, no one should wait 1.5 hours to be seen. - Unacceptable! You'd think that he would be attending you and giving you his full attention? No, in the middle of it he walks out to attend to another patient. Oh, that patient couldn't wait like the rest of us for their turn? - Unprofessional!!!