I concur with all the other one star reviews. Synovations Group in Azusa does not take their…read morepatients pain or concerns seriously or with any sort of urgency. It's been almost 3 weeks and I am still currently waiting for a call back about scheduling an appointment to see MY doctor. The doctor who is supposed to be working for me. It is impossible to reach him as he only works on (some) Fridays. The front desk is not helpful at all. I am constantly being transferred to the office manager's phone--who doesn't ever seem to be at her desk--to leave messages that are never returned. I had a scheduled phone consultation with, who I assumed was my doctor (Dr. Sanchez), but in reality I was speaking with another doctor from a different office, who I've never had any interactions with. Even she was confused as to why she was picking up his patients. She was great but Azusa office is completely chaotic. Don't go here. PS...I'm still waiting for that phone call.

Sonia goes above and beyond for her patients. Very lovely young lady with a WONDERFUL attitude !…read more The other ladies not so much!

I'm writing this review because of the lack of urgency regarding the doctor and staff. I was…read morereferred to this clinic, so I called their office back in November. The office staff stated that I had to send the 2 MRI'S over to their office. I did on November 12th. I called to verify that they had received it. The lady couldn't find it. I indicated that I had sent it. Finally, she found it. I followed up in a week because I hadn't heard from them. She said that the doctor hadn't reviewed it. Ok, I called again in another week. She gave me the same response. I stated that I was in a lot of pain. She said that the doctor would be reviewing it soon. I made another call. The responses were always the same. This went on and on. I made 5 calls to the clinic. I dont know what the hell was going on, but as to date,I've never heard back from this pain clinic. Is this the way to treat people who are in pain? This is shameful. I'd never refer anyone to this clinic. I wonder if they will ever "wake up?"

Dr. Gwartz has changed my mom's life with a Dorsol stimulator. He has been the best Doctor she has…read moreever had in her words. He will be missed.

I saw Dr. Demerjian at Kaiser. He was so knowledgeable and kind. I was impressed at the level of…read moreknowledge that he had in the overlap of dental and sleep therapy. He not only kindly explained what I needed to do, he sent me home with some video links of the instructions so I could review it at home in case I forgot. This was super helpful to me when I first got adjusted to my oral sleep appliance. I cannot say enough good things about Dr Demerjian. It's not too often where you meet an expert who is also so personable. Thank you for the wonderful experience.

Run away from this doctor and office. The equipment in the Burbank office for X-rays and exam…read morelooked liked it came from the 1990s. When the doctor first met me, he kept calling me "my dear" and "sweetie". Even after I told him that I wanted to be called by name. He did not tell me what I should do about my TMJ. Instead, insisted on expensive X-rays. When I asked to have them sent to my dentist, it took them three weeks. Also, i want anyone examining my mouth to wear a mask at all times.

I have dealt with chronic pain for over 15 years. Dr Lugo is the 3rd pain management doctor that's…read moretreated me during that timeframe and the best by far. Dr Lugo explained my MRI results in a way that helped me truly understand, even demonstrating the source of the pain using a model skeleton/spine. Dr Lugo is very knowledgeable and takes his time to ensure I understand my condition and the treatment options available. He suggested an ablation procedure in my case, which we completed over 2 outpatient procedures in his office. It has been about a year since that procedure and I'm so happy with the results. Like a heavy weight I've been carrying around has been lifted. Everyone from the front desk to the exam room is warm and welcoming. I cannot recommend this office enough!

I was really happy with Dr Robert Lugo he was very thorough,professional and nice.I highly…read morerecommend Grandview Medical Group.

Dr. Gloria is an exceptional and highly knowledgeable Chinese medicine practitioner. I sought her…read morecare for three bulging discs and was struggling with severe lower back pain, sciatica, and numbness in my legs and pelvis. While my conventional doctor recommended only strong pain medication, Dr. Gloria developed a personalized treatment plan that produced remarkable results. After just one session, my pain was completely relieved and the numbness disappeared. She has also performed cupping therapy on my back, and I continue to experience near-immediate improvement with each visit. I trust her expertise completely. I have regained 80% of my mobility and feel significantly better. If you are dealing with back pain, I highly recommend seeing Dr. Gloria--her care can be truly life-changing.

I came here with extreme pain of my back, neck and right arm shooting pain. I was so stiff and I…read morecould not lift with my right arm. I would sleep with throbbing pain. After 2-3 weeks of acupuncture I can gladly report that Acupuncture DOES work! I had better results than chiropractor. I also did cupping to loosen all my stiff muscles. Aside from acupuncture working, I think what matters is who does it too. I highly recommend Gloria.

This place is red flag city and has a weird, unprofessional vibe. When I called to make a new…read morepatient appointment--a standard routine at any other medical office--the stammering person with who answered said he needed to see if someone who did new patient appointments was available and placed me on hold. (Why is someone who doesn't do this answer the phone at all?) He came back and said no one was there and I needed to wait for someone to call me back. That someone had an almost incomprehensibly thick accent and did not seem to understand all I was saying--there was a significant interference with clear communication. Whatever, I figured let it go and I made the appointment, but I definitely was left feeling less than confident. Red flag #1. Then days before my appointment, I am sent what is a freaking masters degree thesis of a questionnaire/registration form: it had to be 18-20 digital pages. Okaaaay, fine, I filled out the typical medical history stuff, which got more and more detailed and intrusive, but then came allllllll the pages about mental health (suicide, depression, ADHD, etc. questionnaires and family histories--but ALSO very personal questions about trauma, even asking about sexual abuse as a child). And then came alllllllllll the pages about pain medication use (what all did I used to take, what do I take now, who prescribed it, for how long, how bad was my pain at its worst yesterday, at its best yesterday, how is my pain now, how much does my current medication help, how long does it last, how effective is it overall, and so much more), THEN came all the forms to sign about opioid/opiate use plus all the questions about drug use--I can't begin to remember them all. I became more and more agitated filling the form out, but FINE, it's done, maybe all of this info will help guide treatment, but Red Flag #2. Then today, my appointment time finally arrives and my husband accompanied me as he usually does to new appointments. I will say the building itself and its location added to the sketchy vibe, but I still put that aside to just go with it. I have a very complicated medical history (including but farrrr from limited to 2 back surgeries and brain surgery) with many overlapping conditions related to those surgeries (as well as unrelated), and my husband is both my support and my advocate. But as I was waiting to check in, I saw a sign posted that as of 7/1/26, only the patient is allowed in exam rooms and not support/advocates/partners. I have never seen this policy anywhere --and I regularly see 7 specialists, and saw dozens during my pre brain surgery years. I understand the practice of disallowing other people for *procedures* and things like echocardiogram/tests, but those are instances where there is no real exam or doctor interaction, so having another set of ears isn't really necessary. But exam rooms? When we asked why, the receptionist said it was because some accompanying people have been combative/aggressive. So...have a policy where such behavior gets them and/or the patient removed from the building, or disallowed from coming back, instead of banning ALL others? And to not have it mentioned anywhere in any of that mountain of intake paperwork, or anywhere in the texts, or any other notice at all? No exceptions? (We asked.) Forget it. Red flag #3, you're out. We canceled the appointment, turned around, and went out the door. I will be calling to make sure my cancellation reason is noted, and not just "patient cancelled," in my file. In summary, my experience left me without confidence in this practice, to say the least. None of the issues in and of themselves would have dissuaded me if they were the only ones, but the combination of them and the no additional person policy was the nail in the coffin. I recognize medical practices are free to have the policies they choose, but in light of everything I am not comfortable establishing care here and will look elsewhere for pain management.

I'm not even sure where to begin. I've been visiting this facility in Covina for about two years…read more Last week, I experienced severe muscle spasms in my mid-back and called to see if they could fit me in. Unfortunately, they said no, and even after calling back over the next few days, I still couldn't get an appointment. Hoping for a walk-in, I showed up on Tuesday, July 14th at 2:30 pm; with only one person in the waiting area, I thought my chances were good. However, the receptionist told me they couldn't accommodate me. I asked them to check with the PA on duty, Johana, to see if an exception could be made. I watched as the receptionist spoke to Johana at the check-out counter, deliberately blocking my view. The receptionist returned and said I would need to wait for my scheduled appointment two days later. When Friday arrived, I met with Austin and shared my experience. Instead of addressing my concerns, Austin dismissed it and simply asked how they could help me now. Previously, I preferred seeing Austin because I felt they genuinely cared, but that was not the case this time. I am deeply disappointed with this office and have already contacted my provider to request care from another facility. If you're seeking a medical doctor who truly cares about your well-being, I would not recommend this place. As a side note to the sloppy looking receptionist, your unprofessional behavior--including flipping me off when you were holding the iPad--did not go unnoticed and should be addressed. Fernando Leyva

A big disappointment with my recent treatment at Dr. Fadi Al-Selhi 's office…read more Following the consultation with Dr. Fadi Al-Selhi, the diagnosis is bursitis on my right leg, light pain on the left leg. I was given a treatment plan, 20 sessions of 1 hour of Electrotherapy and Laser Therapy, 3 times a week, at a cost of $12,500 ( it comes to $600 per 1 hour session ), including a consultation fee of $500, to be paid in full ahead of time. After undergoing the first 8 sessions, my legs showed no signs of improvement, the right leg is worrisome as it's still very painful when moving. I voiced my concern to Dr. Al-Selhi and was told it would take some time for the treatments to take effect. At the completion of the 20 sessions and 5 bonus sessions of my treatment plan, I still experience light pain on my left leg, my right leg is still stiff and sore when walking. Dr. Al-Selhi then declares the treatment need to be extended for another 20 sessions at the same cost of $12,500, in order for the treatment to be beneficial. The first $12,500 payment was a big sum that I have ever paid for a medical expense, as the chiropractic treatments are not covered by Medicare or my supplement insurance plan. I can ill afford to spend another $12,500 for a total amount of $25,000.00 In addition, the outcome of the second treatment is uncertain, as there is no guarantee that the legs will be pain free after completing the same costly treatment.

Dr A is a pleasure to work with. He's informative and patient as well as easy to talk to and learn…read morefrom. Professional and kind!

Thank you. Lupe. You are so friendly and helpful for me. I appreciate you. It's so nice to go to a…read moreclinic and the person you're dealing with in the office looks to help you with what you need. I thank you so much.

This is a horrible company. I've seen a doctor 42 times waited over 1200 days and still never got…read moremy knee operated on. I've had three surgeries canceled and or rescheduled. I have horrible health issues because of the postponement of getting my knee repaired. Dr. Katz is a pompous ass !! Do not go to this company.

I had been experiencing both acute and chronic pain for many years due to a progressive spinal…read morecondition. Eventually, it reached a point where I could no longer manage it with over-the-counter medications or within the limitations of my primary care physician. When I met Dr. Shwachman, I quickly recognized his intelligence, honesty, and depth of experience, which immediately eased my anxiety. He was straightforward about what would and would not be effective, and I truly felt that he cared about my situation. He took the time to thoroughly assess my condition and approached my care with both precision and compassion. Without hesitation, he committed to helping me manage my pain. I am deeply grateful for the trust he built with me, which allowed us to take a more proactive and effective approach to reducing my pain. Unfortunately, due to a change in insurance, I was forced to seek care elsewhere. Since then, the experience has been extremely difficult. I have not encountered another physician who demonstrates the same level of confidence, honesty, or genuine commitment to working collaboratively on what will and will not help. As a result, I am now in constant pain--worse than before. Thank you, Dr. Ben Shwachman. Sincerely, Franklin Peck

No one should wait 2 month for an appointment. And then once you're finally there for your…read moreappointment that you've waited for 2 months, no one should wait 1.5 hours to be seen. - Unacceptable! You'd think that he would be attending you and giving you his full attention? No, in the middle of it he walks out to attend to another patient. Oh, that patient couldn't wait like the rest of us for their turn? - Unprofessional!!!

LOVE DR. G! He is amazing and knows what he is doing! He has helped my daughter and husband with…read moredifferent injuries. He is so easy to talk to and listens to what you need! Appointments are easy to get and they don't keep you waiting!

Always an awesome experience when I or my son visits Dr Guerrero. Best Chiropractor I. The LA area..read more