My husband and I recently bought our first RV!! Thank to general manager, Lance Finley And Walter…read moreWilliams made our purchase smooth sailing.

We were very pleased with our new RV purchase from Hanner RV. Lance was great from the first time…read morewe stopped in to look at the RV. The buying & trade-in process was so easy. We would highly recommend Hanner RV!

Called looking for a part. Originally put me on hold sent me to the parts department where it went…read moreto voicemail. Called back same guy answered. Told him I was the one looking for the part and he just said oh no we don't have those. I'm pretty sure he didn't even bother to look. So guess what I called Napa auto parts got the same part probably for cheaper and they appreciate my business. So just because you're looking for an RV part does not mean you have to go to the family RV center cause despite their advertisement you were not part of the family!

Brad was an amazing salesman. He was honest and upfront about everything. I wish every person i…read moredeal with on a day to day were like him. now go watch SONS OF ANARCHY. THANKS FOR EVERYTHING Lonnie and Jennifer Fisk

Always willing to help...friendly, knowledgeable & fair pricing. Missy in the office always willing…read moreto get answers to any question you may have.

Great service and honest pricing. People can find parts for anything! I have 1999 ISATA motor home…read more Needs some work. This. Place will find it for you.

Nice enough sales people and management. I made no purchase at the time of visit. We had planned to…read morereturn a few days later but decided to wait till requested information on upgrades were provided on following Monday. Wednesday I saw they had lowered the advertised price. I'm wondering why they didn't reach out with the information I requested and to let me know the price reduction. This was my experience and does not reflect what experience you may have here.

We were on a road trip from Arizona to central Texas. Jason Elvecrog was a life saver. We left our…read more50' cord at home. We needed the parts to hook up to power 50' from our trailer. He made it all work. I know it does not sound like much but typical cords are 25' and different connectors on each side. He was a amazing!

Rick Posey of sales has been great to work with. We haven't purchased yet but he's been straight…read moreforward, helpful and easy to communicate with.

From the owner: Family RV Center is proud to open our new location in Abilene, Tx. Still the same "family" owned…read morebusiness you know and love from Sweetwater . Family RV Center is West Texas "family" RV dealership providing some of the best RV purchasing and owning experiences in the country. Come be "Part of the Family" at Family RV Center. Serving RV Needs, Better than anyone else. Family RV Center is now Texas Largest LANCE Truck Camper & Travel Trailer Dealer. We are proud to off Lance Truck campers & travel trailers , Palomino Backpack Truck Campers are now Available!

I had a really bad experience with a trailer on my way to Colorado. We stop in here for help and…read morethe guys could not have been any more helpful. Jason I think was his name was awesome. He helped us get back on the road with a new trailer. Super easy even held onto the old trailer, so a family member could come get it. I would highly recommend these guys any day of the week.

I hired them to inspect and replace/repair anything that needed to be replaced or repaired on my…read moresingle axle, especially the bearings. Two weeks later the job failed leaving me stranded and out of work. Their employee, Jason, was pleasant to work with and sent a wrecker to evaluate the issue and determine cause. The arrangement was that if it was their fault, they would pay for the wrecker and the repairs. If it was not, I would be responsible for the wrecker and any repairs. I agreed and the wrecker determined it was due to faulty work, an over tightened castle nut, and it could not be fixed without being hauled into his shop. Trusting that Big Tex would make good on their word, I allowed the wrecker to take it. However, Jason's boss, Mike took over and called me at nearly 1700 on Friday to extremely rudely inform me that they would pay the tow, but not for any repairs. Thus, leaving me in even a worse situation with my trailer now another 1.5 hours even further away. He talked over me and attempted to be demeaning because I'm a woman, treating me like I didn't know anything. And that I could just take it up with corporate. So, if you want them to steal your money, not do the job they are paid to do or do it wrong, and then renege on their word, wasting more of your time and hard earned money and then speak degradingly to you, then yes, go there.

An electrical emergency not only was he able to get there quickly although no one was home he took…read morecare of the problem and communicated so that it took the stress off of us so that we didn't even have to leave work early to have to get back to the camper. Great value, you can't put a price for peace of mind and good service.