We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

​Helotes Property Management wasted three critical days of our house-hunting time by stringing us…read morealong with excessive requests and false assurances, only to reject us for reasons that made no logical sense. This was an extremely unprofessional use of our time and money. I strongly advise others to look elsewhere.

Helotes Property Management recently purchased our apartment complex in San Antonio. I originally…read moregave them a low rating because of an issue with a payment submitted through their online portal... we were being charged for an NSF and late fees even though the payment had gone through (there also was an issue with our last name was misspelled in the portal that wasn't caught in time)... regardless, after a couple e-mails and screenshots of confirmation, etc they have corrected. Upon purchasing the apartment complex they did raise the rent, but after speaking with Cristina they were kind enough to offer us a month-to-month until the renovations were complete before raising the rent. Not only that, but if we had to move between units during renovations they would fully compensate us for the moving fees. We did move on to another place but I can say from our 2 months of dealing with them, they were honest, fair, and cared enough to take the time to research our issues and correct them. Thank you HPM!

Helpful/Knowledgeable/Informative in finding investment ideas/properties…read more Was looking for investment property and they helped me find a great match after discussing ideas, needs, expectations and locations. Already using again on a second in escrow purchase and would use again in the future.

We just purchased a home in December and called several property management companies and Shawn was…read morethe only one who contacted us. So far, he has made every effort to make things smooth for us. Looking forward to working with him and the company.

I searched online for a rental property in San Antonio, Texas. I found a house in Alamo Ranch that…read morewas managed by Northwest Real Estate. Although skeptical because of online reviews, I decided to move forward with this home. We did all the paperwork remotely as I was moving from the Southeast. I rented the house unseen, and could only hope that it was in good of condition as what I had seen online. To my surprise, the house was exact to what I had seen online. To add, their online portal is very convenient and easy to use. I rented this home for a duration of two years. In the two years I feel there were some communication issues with the office staff, but nothing that created too much of an inconvenience. During this time I had minimal maintenance issues, and although I disagreed with being asked to pay for a plumbing issue, I obliged. I worked with the plumbing company and the property management to sort out the plumbing related bill that I disagreed with. The property management owner, Copernicus, went above and beyond my expectations to do the right thing, and refunded the paid amount. The older gentleman that came a few times to take pictures of the house was extremely nice. I scheduled to move out of the home, when the home owner decided to sell the home. When the home was placed for sale, Sandra & Laura, communicated the details regarding the showings of the home - they were very pleasant and professional. While I had a few maintenance concerns and a disagreement, overall I was pleased as a tenant. Copernicus in my opinion has acted with integrity and treated me fairly and respectfully. That goes a long way with me. Copernicus, Sandra, and Laura did what they could to find me another home in the area, but unfortunately none of the houses found met the size requirement I needed. I took care of the home as I had agreed to, and upon moving out I received the entirety of my deposit within a couple weeks. I moved to another area, but I would have definitely rented from Northwest Real Estate if a house with my size requirements was available. In the future I would consider utilizing Northwest Real Estate again, whether for a rental or purchasing a home. I would personally recommend them.

The most dishonest broker. I never taken bad review seriously when I see one. I rationalized…read morebusiness can't be as bad as their review showed. Take it from me. This people are not only dishonest and crafty in finding all shady ways to charge you for maintaining their crappy place they rent you. Here name out, this people are professional and licensed cheaters and also day time robbers. One example is that they will take your security deposit money for no or little reason. They detained our security deposit for nothing. It does not matter whether you had a professional cleaners cleaning the place on our exist. These people will use old dirty pictures they had in file to use as a reason for detaining your security deposit. They exactly did that to us. The owner uses his "service" in the Air Force as an enticing mechanism. But he does not represent the good people in service. He has no ethics. It is un American that he uses the good name of our service men to take advantage of unsuspecting honest customers. Run away fast, if you are considering to give them a chance to do business. Run away fast.

Chris helped us find the house of our dreams! We moved from KC to Kerrville during the pandemic and…read moreChris helped us every step of the way! It was extremely difficult, even our bank was problematic, however, Chris has a background in banking as well as extensive knowledge of the area's real estate. He guided us to our perfect home! He is very dedicated and worked diligently to assist us. The pandemic brought obstacles and challenges, and delays that many would find insurmountable. Not Chris- he had solutions and certainly worked harder than anyone could possibly expect. He went the extra mile to accomplish this! Chris Callan came highly recommend to us and in turn, we highly recommend Chris as your Real Estate agent! We couldn't not be any happier with our new home or Chris! Thank you!!!

Carol Schultz sold our house in Boerne and helped us with our new home purchase. Carol was always…read moreavailable, patient, extremely knowledgeable and always willing to help. Her knowledge of the Boerne market was invaluable. Five Stars are not enough for how Carol handled our sale and purchase. Not only were all our real estate needs handled, we made a friend for life.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

This company has been beyond amazing, supportive, responsive, affordable and reliable. I moved from…read moreSan Antonio and tried the Airbnb route but it wasn't as fruitful as I had hoped so converted to long term renting. Found them through a friend and they were very quick to respond and super clear in communication from the start. I had the place fully furnished and was in Atlanta. Danielle was assigned to be my Property manager and I can't even express how helpful, supportive and beyond beyond amazing she has been! She has gone above and beyond to support me through the listing and renting process. Day or night she is extremely fast in responding and working clearly through any issues or questions I may have Don't look further or question it, Real Property is the best company you could hope for in San Antonio and you won't be disappointed!!

Do not sign a lease with these people…read more They demanded replacement keys from tenants after misplacing the keys to every unit in my building. They harass us over made-up infractions to collect fines. They knock like cops when they come by, and they come by all the time. You will be miserable if you sign a lease with Real Property Management Alamo.

We knew Danny was the right Realtor from the very first meeting! My sisters and I immediately…read moreconnected with his warm, personable nature and fantastic sense of humor. Selling our parents' longtime family home was an emotional process, but Danny made it so much easier--and, surprisingly, almost enjoyable! Our parents' home was built in the late 1960s, was quality-built, and had been owned by one family from the beginning. Danny immediately recognized its value and potential. He provided realistic, clear recommendations for preparing the house for listing and helped us coordinate the necessary work, even though all but one of us lived out of town or out of state. Communication was excellent throughout the entire process. Danny kept us informed, provided detailed information to help us determine an appropriate listing price, and skillfully guided us through showings and offers. He was patient, responsive, and never showed the slightest irritation when communicating with our sister "council"--which, as you can imagine, required a little extra coordination! Our parents' home sold in just under two months, and we received more than we had anticipated given the market and neighborhood. Most importantly, Danny genuinely cares about his clients. He treated us with kindness, respect, and professionalism while helping us navigate the sale of a home filled with decades of family memories. We highly recommend Danny to anyone looking for a knowledgeable, trustworthy Realtor who combines professionalism with a personal touch. We couldn't have asked for a better person to guide us through this process, and we are truly grateful we chose him!

I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.