Terrible experience here. Paid for the highest level of service and the equipment in the second bay…read moredid not work, nobody in the managers office. No drying feature. Not recommended by me!

best quality wash at the best value price! Got my car clean and shiny and in quick timeread more

The BEST mobile car washing service in the area! Always does a good job on my car...products leave…read moremy car gleaming and smelling so good! Excellent customer service...super convenient! Top notch service!

From the owner: We do full interior and exterior detailing,Inquire for Physical location address and appointment…read morebut I'm a mobile service that can come to you and clean your vehicle or vehicles,weather permitting..

I've used a few Laserwash systems around Rochester, and this one seems to be the best maintained…read moreand gets my car cleanest, all with no spinning brushes. These Laserwash systems are the best choice if you've had your car wrapped in Paint Protection Film (PPF) like I did with my Lexus.

Reasons to go here? When a) Royal Wash is closed b) when Delta Soni is soo backed up the line…read morestreches out to Jefferson Road. As other reviewers have noted, it is a touch-free wash. No soapy brushes rubbing up against the exterior of your car (which means no scratches!). No hokey conveyor belt either to wrench your muffler away from the undercarriage. The downside is no 24 hour guarantee... with the upper level washes at Royal, Delta Sonic (and I'm certain there are others) you'll be able to come back again for a free wash within a certain time period. Helpful if you're sloshing your sled through the salty streets of Monroe County during the wintry months. Just washed the ride yesterday and, after a days commute, it looks like I never went there. So, given that the price points are similar to the other aforementioned car washes, I only go here if I need a quick wash...

Nice worker's at the car wash I did go into the store and they were just looking at me like, do I…read morehave something running down my face, and they wasn't polite enough for me to go back into the store..

I have been to a few Delta Sonics, and generally its been ok. However there have been ups and…read moredowns. And I always go back to Penfield Delta Sonic. There's a bit of magic there. They have a good crew and respect the customer. One thing I'd like to add is that it's 1 of the oldest Delta Sonics,

I had Jon and his team help preserve and bring back the luster on my barn find 1969 Volvo 1800S…read more (There was literal hay stuck in the carpets when I brought it in.) I appreciated the care and attention Areté gave my car. Jon was very communicative and forthcoming about potential problem areas given my car's age and pre-existing condition. I was beyond thrilled with the final result, and my car went on to win a trophy at a local car show just a few months later, in part due to the wonderful work they did.

I'm giving my car to my grandson. I wanted it to look like new. They exceeded my expectations. The…read morecar shined when I pulled into the parking lot. I opened the doors and the carpet looked better than it ever did. I was so excited I just wanted to show/tell someone.

A beautiful day means a wait at the car wash. I stop here when it is convenient. It does the job…read more My only complaint is that my car never dries with the dryer so spots are left. The wash has been here for years so I'd prefer they figure that piece out. Also, with no staff - why is the cost so high? I pay it any way as I don't want to wash my car myself, but it is quite pricey. Also, this particular wash tends to have 1 of the 4 bays not working any time I visit. Although, this is not a concern as I'll still visit when convenient.

Went here this mid morning ..paid $14. For the top wash..my car came out as dirty as when i went…read morein..bird dropping still on car..dirt still on car and the dyer didnt even dry the water off car..soapy water spots all over my vehicle..then to find out if you pay with a credit/debit card They charge you tax..but no tax with paying cash which i found interesting..after hous of trying to get someone to return my calls a lady calls me..you need to do this or that..crazy then gives me a code to use. I will use the code but i dont think ill be using this car was company again..another lady in bay next to me wasnt happy either. Very poor car wash.

I went to Delta Sonic on W Henrietta this Fall to have the car detailed. Then I remembered, the…read moreheadlights were fogged, (2017 RAV-4) OK the young lady gave me a price for the detailing and the headlight refurbish, She went on to explain they just don't polish the headlight lenses till they are clear. They then ceramic coat the lenses. I told her I had heard of Ceramic coating for Windows also, and she said yes they do that. She went on to explain they can also Ceramic coat the whole car/body/paint/windows. I saw the price and said go for it. Now why am I commenting, because you helped get my neighbor to the hospital at 2AM when she had heart palpations, see I've been looking at 2 neighbors who have car covers for their, windshields as we live in an apartment complex. In past years it takes me 5-15 minutes to clear snow and scrape the ice off the windows. Then the detailing/headlight restore and ceramic coat of the body and windows, that your young lady recommended. This whole winter since the Ceramic coating, the snow and ice falls off. (also the dirt, rain, everything, it' like my car is teflon coated) And last Saturday night, when I saw my neighbor in the hallway at 2AM, with Heart Palpations. I walked her out to my car helped her in the front seat, started the car and I walked around the car and brushed off the ice and snow with my gloved hand, (no snow brush, no scraper). 60 seconds, (not 5-15 minutes !) ! ! Got in drove her to Highland ..... and the Ceramic coating........PAID FOR ITSELF !, It was fun brushing the snow and ice off every morning before I left, with just my gloved hand, but when it was an emergency and seconds counted............YOU GUYS ROCK ! ! Thank You Delta Sonic for helping keep my neighbor safe.

On October 13, 2025 - (Columbus Day) - we went on a trip to Hdden Valley Animal Safari. We drove…read moreour truck through, and had a wonderful time. All went well, until I seen the outside of our vehicle. It was absolutely filthy. Animal noses drugged across the sides, animal feed spilled along the edges of the windows, truly a mess. I went to the car wash yesterday,(October 14,2025) and unfortunately not all the animal adventure residue had been removed. I went again today, (October 15,2025), and explain to the staff what had happened & where we had been. They assured me, no worries they would take care of it. They took the time to power wash the entire exterior,and made sure all was clean. They then did a walk around to ensure there were no spots needing attention. I went through the car wash, and they met me on the other side, to make sure that they did an excellent job. Upon completion, and walking around our truck, I realize they had done a truly exceptional job. Totally five star. This particular location is exceptional and aims to please their customers needs. They definitely go above and beyond. Thank you so very much.

Just had my Ford F-150 Extended Cab washed- the sign says 20 cents off a gallon of gas at the…read moreconnected gas station if you purchase the ultimate car wash for $16.20 - I got the wash paid for the gas at the pump it asked if I had gotten the wash I selected yes - it charged again for the wash - Apparently you pay at the pump for the wash???So I Asked for the refund for the wash I had just been charged for again. I was denied any refund or rain check !!! What a rip off!!! I'm pissed as if 16 bucks isn't high enough your gonna take it again - I'll call the BBB this isn't legal.

Just joined Penfield location a month ago. Very pleased with the wash service. Great customer…read moreservice as well.

This is an easy to use car wash! Automatic wash, and Brushless that relies on sprays to clean your…read morecar. I noticed this wash was busy during the winter. The wash equipment is reliable. The wash prices are reasonable and vary from $12 to $18. Our cars were well cleaned and I recommend this car wash.

Went through the car wash 2x today because the car was covered in oil the first time and I thought…read moreit was a fluke. Second time made it worse. When I tried to explain to the employee they literally walked away from me. They eventually closed the wash down for malfunction, but when I returned to talk to the manager, Makenna, she started yelling at me and said she didn't have time to talk to me. She wouldn't even give me her name, so I got her name from another employee. Makenna should be fired. Dakota was the only helpful person there, and there wasn't much he could do due to incompetence of Makenna. This is amateur hour. Stay away.

I used to love this place under the previous ownership, but that all changed after a downright…read morescary experience in January 2025. I was the middle car in a three-car pile-up INSIDE the car wash, and the police determined the car wash was at fault. The "manager" that day was rude and completely unhelpful, and had no idea how to get us out of the running carwash or what to do. I never heard from the business owner after the accident--not even a simple follow-up. That's just poor basic customer service. I canceled my subscription and won't be coming back. Accidents happen- though how this happened I will never understand--but how a business handles them matters. NO GO car wash.