This is NOT a place to go if you have mental health issues. They don't answer the phone, don't…read morerefill prescriptions and don't return messages. This is the most unprofessional provider I've ever encountered. STAY AWAY.

DONT LEAVE YOUR KIDS ALONE WITH JAMIE MCMULLEN, BETTER YET FIND A DIFFERENT THERAPIST AND FACILITY…read more My 2 kids ages 9 & 10 have been patients of Jamie McMullen's for a couple months now, Dad and I coparent 2 very defiant kids that grew up with little/ no structure. The ardent center accepted our ins, was conveniently located between dad and I, and had openings that worked with our schedules so we gave it a shot. WORST MISTAKE EVER! Last weekend while the kids were with me, I asked them to do some household chores ex; fold their laundry including matching sock, they did some then got board and walked away I made them come back and finnish that was when my son said, "I CANT WAIT UNTIL IM 13" I asked him why what's happening when your 13?, he said, "MY COUNSELOR TOLD ME WHEN IM 13 I GET TO DECIDE IF I WANT TO GO WITH YOU AND YOU CANT MAKE ME!" I then asked my daughter if she was told the same thing and she said, yes. We brought our kids to JAMIE because we trusted that she could HELP or kids NOT make thing WORSE for us at home. Today I met with Jamie and asked her if she told my kids that when they are 13 they can decide who they want and don't want to visit and who they want to and don't want to live with. SHE DENIED IT AND SAID NO SHES NOT A LAWYER TO GIVE THAT ADVICE. Don't get me wrong there are certain circumstances were kids might have a say but my children have a roof over their head, food on the table, and clothes on their back. They are not abused or neglected. My children are not innocent but I can tell you one thing for sure, MY SON IS NOT A LIAR! I then asked Jamie if my kids can join us and we can clarify things, SHE SAID NO! She said she does not feel comfortable talking to my kids about it. I Walked out of the room and told my kids that I had a conversation with Jamie about the information they told me she gave them and I told them how she denied it and they said she's LYING, SHE TOLD US.... (they even recalled the day) HOW DEAR A LICENSED PROFESSIONAL TELL THAT TO MY KIDS. WHO KNOWS HOW MANY KIDS HEADS SHE IS MANIPULATING! OH AND WHEN I SPOKE WITH THE CEO HE PRETTY MUCH CALLED MY KIDS LIARS AND SAID HE KNOWS JAMIE IS A PROFESSIONAL AND WOULDNT SAY THAT. HMMMM I wonder where my kids pick that line up from???!!! BOTTOM LINE FIND ANOTHER BUSINESS TO TAKE YOUR FAMILY TO, THIS ONE HAS DONE MORE DAMAGE THAN ANYTHING. I RECOMMEND, MICHELLE POTTER AT PHOENIX FAMILY CENTER IN ELGIN http://www.phoenixfamilycenter.com/

I receive quality counseling from Hal! He genuinely cares about my mental health and well-being.read more

I had an opportunity to meet with Julie, at Arbor Counseling Center. I found her to be a very good…read morelistener, empathetic, while at.the same time challenging me to view my issue from a different perspective. I highly recommend her. The physical place is inviting, clean, and feels safe. I read the other reviews and can say, as I worked in billing, that.most.insurance issues are misinformation provided by the client or "pain in the butt" insurance companies ,who all have different procedures, and each practitioner has to have different degrees, be on the insurance acceptance list-panel. If you like your therapist , or before you schedule an appointment do your homework and make sure your therapist/practitioner is blessed by your insurance company, and for what services. Dont expect your therapist/practitioner to know it. They deal with.many many different insurance companies Go see.Julie.

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

I really like coming here. Private, quiet, and obviously the therapist I work with is amazing. The…read moreonly downside is there isn't a ton of parking, and it's pretty tight.

Coming here has been the absolute best thing I could have ever done for myself! I finally felt…read morevulnerable enough to go to therapy prior to coming to Dynamic Direction Counseling, and I felt essentially I was talking to myself while my therapist was making sure she agreed with what I said. I didn't click with my previous therapist, and that's okay.. Nonetheless, I cancelled that service because it was not a good fit. Months later, I tried to have therapy again. I went in with the same expectation as before and wow was I blown away! Nicole got back to me the next day after my inquiry. I see Nicole and she has helped me realize things about myself that I never knew and a different perspective, but in a very personable way. I think there is one reason for my thinking, but she opens up a whole new realm of possibilities and that there is just not one reason for my behavior. She is never judgmental and is very easy to talk to - it's like you're talking to a longtime friend. When there are patterns you're talking about or something she wants to Segway on to change your thinking, it's never done in a negative way. I honestly cannot recommend her enough.

The experience with this facility was very disappointing. This was presented to be an opportunity…read moreto engage with experts in the field of memory and attention. The engagement involved a 15 min conversation between the very inexperienced/ less than 2 yrs out of school physician and our daughter, a couple of hours of cognitive tests with an assistant, mostly online and ended with a 10 min call from the doctor where she read out a very generic report with little to no information specific to our child. This experience had a $7k price tag. We felt like this was an organization taking advance of families trying to get help for their children. I would advise seeking help elsewhere.

I brought my wife to be evaluated since she was having daily anxiety, panic attacks, and her memory…read morewas starting to get spotty. We had seen a number of other doctors prior to her visit, but we were very glad we ultimately decided to have her evaluated. After her testing the doctor explained why everything was happening to her, and even though she is not back to 100% yet, we were lead in a direction to begin that process and our family has noticed. I would definitely suggest that if anyone is experiencing something similar, they should contact them.

My experience with Colleen has never been less than authentic and genuine in her informed and…read moreethical decision making to promote best practice in her agency. Her team at Health and Healing Therapy are cut from the same cloth as Colleen providing comfort, safety, and authenticity in their work with clients. I highly recommend Health and Healing Therapy LLC.

I have had the pleasure of knowing Colleen Koncilja for about twenty years. I have known her in the…read morecapacity as a practice director, clinical director, colleague, adjunct professor, clinician, and friend. Colleen is extremely experienced on so many clinical areas when it comes to therapy and the field of social work and addictions. I have referred clients to her, and when she hasn't had openings, I have complete trust and confidence when she recommends one of her staff therapists at Health and Healing Therapy to work with the person. I am assured that she always has the best interest of the client in mind. Another amazing thing I have found about Colleen is her willingness to share her knowledge of the field. She has allowed me to tap her vast knowledge of clinical as well as pragmatic resources and ideas for running an ethical, value-based practice. Colleen is a true asset to our community.

I wish I could give 100 stars to Kenneth Young Center. I cannot say enough wonderful things about…read morethem. The staff there is courteous, thoughtful and goes above and beyond to help their clients. In a time of desperate need, they have helped my brother in ways that I thought were impossible. Yolanda compassionately worked with my brother securing him food, shelter and security. Everyone at Kenneth Young deserve a humanitarian award for the services they provide the community. I am eternally grateful to Yolanda, Fran and others at the facility. They have saved my brother's life, restored his pride and dignity and then because of this saved mine too. I highly recommend Kenneth Young.

Wonderful therapists and psychologists in this group. They also have a lot of mentoring programs…read moreand small groups for adults and children.

This place acts all holier than thou.. and they all preach about Ross's book.. well not everyone is…read morein the same situation. This is a practice with a revolving door of therapists. If you want to stay with your same therapist then you should avoid this place completely! The revolving door swings around so fast you hardly get to know your therapist and they are leaving. You can tell the office is a very stressful place to work. Everyone there seems stressed out to the max!! Avoid this place at all costs!!

I have been going to the same therapist off and on for 4 years now and I love working with her! She…read moreis honest but kind and pushes me to be a better version of myself. She is always wiling in to work with my sometimes unpredictable schedule which I appreciate because most health care professionals won't. She is frankly the best therapist I have ever worked with and I feel like I'm a better partner, friend, and human being because of her. I cannot rate her and CCC high enough.

Stephanie, the intake coordinator, exudes exceptional customer service. She is incredibly helpful,…read morekind, and detail-oriented. She listens carefully and consistently goes above and beyond with scheduling, offering thoughtful recommendations for care, and patiently answering many questions about Hopemark sessions and insurance. Her communication is outstanding -- she provides clear information, sends everything needed for preparation, and makes the entire process smooth. I'm truly grateful for her support.

Whelp. They only send out a billing statement every so often and turns out they haven't been…read moreaccepting my insurance SINCE JANUARY! Which they can see. So. They have known since January, and it is now July. If I would have known that I never would have kept going back. Shady company. Never use them.