This is NOT a place to go if you have mental health issues. They don't answer the phone, don't…read morerefill prescriptions and don't return messages. This is the most unprofessional provider I've ever encountered. STAY AWAY.

DONT LEAVE YOUR KIDS ALONE WITH JAMIE MCMULLEN, BETTER YET FIND A DIFFERENT THERAPIST AND FACILITY…read more My 2 kids ages 9 & 10 have been patients of Jamie McMullen's for a couple months now, Dad and I coparent 2 very defiant kids that grew up with little/ no structure. The ardent center accepted our ins, was conveniently located between dad and I, and had openings that worked with our schedules so we gave it a shot. WORST MISTAKE EVER! Last weekend while the kids were with me, I asked them to do some household chores ex; fold their laundry including matching sock, they did some then got board and walked away I made them come back and finnish that was when my son said, "I CANT WAIT UNTIL IM 13" I asked him why what's happening when your 13?, he said, "MY COUNSELOR TOLD ME WHEN IM 13 I GET TO DECIDE IF I WANT TO GO WITH YOU AND YOU CANT MAKE ME!" I then asked my daughter if she was told the same thing and she said, yes. We brought our kids to JAMIE because we trusted that she could HELP or kids NOT make thing WORSE for us at home. Today I met with Jamie and asked her if she told my kids that when they are 13 they can decide who they want and don't want to visit and who they want to and don't want to live with. SHE DENIED IT AND SAID NO SHES NOT A LAWYER TO GIVE THAT ADVICE. Don't get me wrong there are certain circumstances were kids might have a say but my children have a roof over their head, food on the table, and clothes on their back. They are not abused or neglected. My children are not innocent but I can tell you one thing for sure, MY SON IS NOT A LIAR! I then asked Jamie if my kids can join us and we can clarify things, SHE SAID NO! She said she does not feel comfortable talking to my kids about it. I Walked out of the room and told my kids that I had a conversation with Jamie about the information they told me she gave them and I told them how she denied it and they said she's LYING, SHE TOLD US.... (they even recalled the day) HOW DEAR A LICENSED PROFESSIONAL TELL THAT TO MY KIDS. WHO KNOWS HOW MANY KIDS HEADS SHE IS MANIPULATING! OH AND WHEN I SPOKE WITH THE CEO HE PRETTY MUCH CALLED MY KIDS LIARS AND SAID HE KNOWS JAMIE IS A PROFESSIONAL AND WOULDNT SAY THAT. HMMMM I wonder where my kids pick that line up from???!!! BOTTOM LINE FIND ANOTHER BUSINESS TO TAKE YOUR FAMILY TO, THIS ONE HAS DONE MORE DAMAGE THAN ANYTHING. I RECOMMEND, MICHELLE POTTER AT PHOENIX FAMILY CENTER IN ELGIN http://www.phoenixfamilycenter.com/

I receive quality counseling from Hal! He genuinely cares about my mental health and well-being.read more

I had an opportunity to meet with Julie, at Arbor Counseling Center. I found her to be a very good…read morelistener, empathetic, while at.the same time challenging me to view my issue from a different perspective. I highly recommend her. The physical place is inviting, clean, and feels safe. I read the other reviews and can say, as I worked in billing, that.most.insurance issues are misinformation provided by the client or "pain in the butt" insurance companies ,who all have different procedures, and each practitioner has to have different degrees, be on the insurance acceptance list-panel. If you like your therapist , or before you schedule an appointment do your homework and make sure your therapist/practitioner is blessed by your insurance company, and for what services. Dont expect your therapist/practitioner to know it. They deal with.many many different insurance companies Go see.Julie.

Michelle is wonderful. Plain truth she's completely honest and upfront. She listens and advises…read moreunlike others who just listen and don't say much of anything. The office is private with a calming atmosphere that makes it comfortable to be there. Michelle is willing to look at all aspects before making any determination or advice. All around a great caring experience. I highly recommend her.

Dr March is intelligent and caring. She helped our child during crucial times. But unfortunately we…read morehad to part ways because she became accusatory and caustic towards me, when I was specifically seeking help in parenting with a difficult ex. It really came as a shock. After that, I was afraid of seeking her guidance. So while 90% of times she was helpful, the unpredictable snaps made it very hard for me to continue on relaying information to help my daughter. She also doesn't take feedback well unless it's exactly what she expects to hear. For example my daughter told me she didn't enjoy therapy and when I told her that she automatically pointed the finger at me and said that I had caused it to happen. In fact I never even blamed her for that. I very much just wanted her to know that and it could be simply because therapy brought up issues my daughter wasn't ready to confront within herself yet. I just hope Dr March can understand that the way in which you communicate to parents matters. We are people too. We seek you out because we want what's best for our kids. We are not perfect but neither is anyone. Aside from this, she's smart and caring and I wish all the best for her and all the children she helps support.

I really like coming here. Private, quiet, and obviously the therapist I work with is amazing. The…read moreonly downside is there isn't a ton of parking, and it's pretty tight.

When I called Dynamic Directions after looking for at the website, I was quiet surprised to find…read moreout that three of the five counselors on the website were not even working there anymore. The clinician on the phone was very nice, but when I went to see her for the first time she had no business cards to hand out, and for all I know she could have been a stranger on the street counseling me. It appears that the owner has not updated the website for a while, and does not seem to even be promoting the therapists that she does have. The therapist herself was very professional, nice, and seemed to know her stuff, but I just couldn't get over the fact that she had been working at Dynamic Directions for almost a year and their was nothing so much as a business card with her name on it. It seems mostly like poor and cheap ownership, which made me feel so bad for her counselors, but also made me feel like this was not the place for me to go. Also, if you can't even afford a billing person, then it makes me think that the practice in general is failing.

I brought my wife to be evaluated since she was having daily anxiety, panic attacks, and her memory…read morewas starting to get spotty. We had seen a number of other doctors prior to her visit, but we were very glad we ultimately decided to have her evaluated. After her testing the doctor explained why everything was happening to her, and even though she is not back to 100% yet, we were lead in a direction to begin that process and our family has noticed. I would definitely suggest that if anyone is experiencing something similar, they should contact them.

The experience with this facility was very disappointing. This was presented to be an opportunity…read moreto engage with experts in the field of memory and attention. The engagement involved a 15 min conversation between the very inexperienced/ less than 2 yrs out of school physician and our daughter, a couple of hours of cognitive tests with an assistant, mostly online and ended with a 10 min call from the doctor where she read out a very generic report with little to no information specific to our child. This experience had a $7k price tag. We felt like this was an organization taking advance of families trying to get help for their children. I would advise seeking help elsewhere.

My experience with Colleen has never been less than authentic and genuine in her informed and…read moreethical decision making to promote best practice in her agency. Her team at Health and Healing Therapy are cut from the same cloth as Colleen providing comfort, safety, and authenticity in their work with clients. I highly recommend Health and Healing Therapy LLC.

I have had the pleasure of knowing Colleen Koncilja for about twenty years. I have known her in the…read morecapacity as a practice director, clinical director, colleague, adjunct professor, clinician, and friend. Colleen is extremely experienced on so many clinical areas when it comes to therapy and the field of social work and addictions. I have referred clients to her, and when she hasn't had openings, I have complete trust and confidence when she recommends one of her staff therapists at Health and Healing Therapy to work with the person. I am assured that she always has the best interest of the client in mind. Another amazing thing I have found about Colleen is her willingness to share her knowledge of the field. She has allowed me to tap her vast knowledge of clinical as well as pragmatic resources and ideas for running an ethical, value-based practice. Colleen is a true asset to our community.

OMG...these guys are AMAZING! The entire team is just stellar! They are super responsive to both…read moreemails and texts. They are polite and kind and genuinely seem to care about the patients (and the caregivers too!). And NP Devika Patel is just...well...so lovely and so caring and so thoughtful and so knowledgable and absolutely has the best interest of my children in the forefront of every interaction. I HIGHLY recommend and give them 100 stars!

From the owner: Same day appointments available. We believe mental health…read moreand well-being are integral and essential part of living a satisfying and healthy life. Our philosophy is simple, quality mental health to enable you to unlock your true potential self to be a better functioning individual in the society. Our Goal is to help you gain stronger sense of self and enhance emotional balance to successfully pursue your life goals. We passionately assist those who are struggling with complex mental health challenges. Our providers are extensively trained in assessment, diagnosis, and medication management for treatment of psychiatric disorders. At I Shine we welcome everyone from all walks of life. We are looking forward to meeting you soon.

I have been associated with the various counselors at Kenneth Young for 20 years. They are…read moreknowledgeable, professional and very helpful to teens, adults and families. Remember this is not a quick fix, it takes time and work to improve on over all mental health. It is a process for them to internalize what they have learned and become functional human beings. Remember they are the experts and that's why you bring them there. Parents without any education in drug addiction, or mental health who involve themselves is foolhardy as they are not trained. Would a surgeon allow you to critique or assist them through brain Surgery? Patients need to have control, and power over their future destiny. This builds their confidence and self esteem. Kenneth Young is a place where it is confidential and safe. No need to micro manage them. They do a tremendous job with they way they serve they serve the entire community, Eternally grateful and appreciate the entire organization for all they do. Thank you for your commitment to excellence!

I was a participant at this center. I ran into some issues, left multiple voicemails and they never…read morereturned my call.

I have been going to the same therapist off and on for 4 years now and I love working with her! She…read moreis honest but kind and pushes me to be a better version of myself. She is always wiling in to work with my sometimes unpredictable schedule which I appreciate because most health care professionals won't. She is frankly the best therapist I have ever worked with and I feel like I'm a better partner, friend, and human being because of her. I cannot rate her and CCC high enough.

This place acts all holier than thou.. and they all preach about Ross's book.. well not everyone is…read morein the same situation. This is a practice with a revolving door of therapists. If you want to stay with your same therapist then you should avoid this place completely! The revolving door swings around so fast you hardly get to know your therapist and they are leaving. You can tell the office is a very stressful place to work. Everyone there seems stressed out to the max!! Avoid this place at all costs!!

We are so grateful to Laura Nash for the warmth, compassion, and genuine care she has shown my…read moredaughter and our family. From our very first conversation, she made us feel comfortable, listened to our concerns, and took the time to explain TMS in a way we could truly understand. She is truly knowledgeable. After 36 TMS sessions, the most meaningful part has been seeing a real difference in my daughter. She is better able to manage her OCD and move through some of the difficult thoughts and emotions that had been weighing on her. Seeing her get past such a challenging period and regain confidence has meant so much to us. We feel very fortunate to have Laura and Hopemark as part of this journey. -GH

Stephanie, the intake coordinator, exudes exceptional customer service. She is incredibly helpful,…read morekind, and detail-oriented. She listens carefully and consistently goes above and beyond with scheduling, offering thoughtful recommendations for care, and patiently answering many questions about Hopemark sessions and insurance. Her communication is outstanding -- she provides clear information, sends everything needed for preparation, and makes the entire process smooth. I'm truly grateful for her support.