Really nice & helpful people who make you feel welcome and go out of their way for customers!!read more

Mr. Woods and his entire staff are great, friendly, make you welcome, customer service is top notch…read moreand to top it off they have great deals! I was going to buy some lawn equipment from some other stores but each of them had horrible customer service. I'm the type of person that believes in spending my money where I'm welcome. Mr. Woods agreed with me and he has a motto that says the customer is the boss. I didn't hesitate to shop and purchase a Cub Cadet tractor from him. I can assure I will be a repeat customer and I will tell everybody that I come in contact with about the great service I experienced at Woods Equipment The Lawn Mower Store on Hwy 80 in Pearl, MS.

Buyers beware!!! My lawn tractor has not had 10 hours on it since I bought it brand new. However, A…read morefriend ran my mower deck into a stump and bent something on my tractor so it no longer cut level. I took it to these guys and gave them my girlfriends number and told them I'd be in Iraq so please call her when it's time to deliver it. This was stupid on my part because they waited a week (I even told them my ship date) and called her and told her it needed more than just the hardware to get it to cut level again. They told her "in order for it to run as it should" that it needed an air filter, fuel filter, spark plug, blades and belt. She had no way to get a hold of me and authorized the work. Because these guys are the experts right? I told them when I dropped it off what it needed and nothing else! Below is what they got me for in addition to the leveling hardware. And even had the nerve to hit me with a $9.42 credit card charge on top of my $345.00 bill!! Talk about insult to injury. They said they would have it for two weeks but it was closer to six. Labor $150.00 to instal New air filter/fuel filter Air filter $13.96 Fuel filter in-line 125 MCRN $2.42 2 46" Blades $30.14 Belt $24.73 Spark plug $3.96 Credit card service charge $9.42 I was home when they dropped it off. The lever for the mower deck is now rusted from being left outside. There are spider eggs inside the headlights and a few other new areas of rust from the weeks at this place. I was ok with the total until I saw they had switched new parts with newer parts! I called to speak to whoever could explain to me why they did so much more than I had asked. The receptionist was most helpful and very kind. She put me through to the owner who was absolutely rude and confrontational from the word go. He was so proud of himself when he told me that my girlfriend authorized the work. Shame on you for taking advantage of a woman. Looking back knowing you stood there while I said I'd be in Iraq and plotted on how you would take money out of my pocket infuriates me to no end. You sir are truly a piece of sh!t. Perhaps the next guy won't be so kind. Unfortunately all I can do is leave this review. Your greed cost you my business which would have yielded you a lot more than the $150.00 you swindled from me. I have a leaf blower that needs the carburetor rebuilt and an edger that stopped working for whatever reason. Find someone honest to work on your equipment and stay far from these guys.

The people that worked there were very nice and helpful. Replaced my iPhone battery quickly!read more

Great expertise with the product that I brought in for repair. I could not have been more pleased.read more