We are crazy people. We live in San Diego and flew to Michigan to pick up an old classic boat…read more Decided to buy a truck/SUV to pull it across country. Found a perfect SUV through Don Nester Chevrolet and did most of transaction via email, text, calls. The staff there was so trustworthy from a distance - they were also in person We arrived to pick up our SUV and the staff was so fun They stood behind their word and backed up the SUV and wanted photos of of journey TOP NOTCH operation there And the nicest people I highly recommended them

Sadly, the negative reviews are true for this small business. I bought a used car from them and…read morethings seemed good with the salesperson but as the sale progressed, mistakes were made. Here are some of the major mistakes. 1. First they sold me the wrong car by putting the wrong vin of a different car on the paperwork. 2. I was having the car shipped and they didn't ship it with temporary tags or the title. They mailed me the title and temp tags with USPS snail mail that took 10 days to reach me. 3. They gave me two different key fobs. One for my car, one for a different year/make of the same model. They won't try to fix the situation because "the deal is done." BTW it costs 800-1000 to get a duplicate key fob and get it reprogrammed. Dealership businesses live or die on referrals. I can't see someone referring these people.

I purchased my car back in 2020 from this dealership, what a great experience! Took it in yesterday…read morefor routine maintenance, Justin was very knowledgeable,explaining what I needed, they got the work done very timely, the car was in perfect shape when I received it back. Justin told me everything looked great, complimented me on how I've taken care of the car, and invited me back for the hundred thousand mile service. In today's busy world it's refreshing walking into a car dealership where you feel more like family than an ATM. thank you to the entire staff of Matt LaFontaine Chevrolet! Ken Haig

Lafontaine is not a dealership I recommend purchasing a vehicle from. I have purchased vehicles off…read moreFacebook marketplace and other dealerships, and those experiences were 10x better compared to the experience I had at Matt Lafontaine Automotive. When I was first looking to purchase a car, I contacted this dealership and I was stuck with an uneducated and non-communicative salesman named Shane Grove, who was incredibly useless. Do not go to Shane, he does not have people or customer service skills. Once I told Shane that I would be financing the vehicle through my credit union he was helping me less and less when it came to looking for a vehicle. I had to demand I get a new salesman due to being treated so poorly (especially after spending 26k on a car). Also, when I went to pick up the car I was told how the title was not in for the vehicle and no one at the dealership even bothered to keep me informed I was having to messaged and call them constantly just to get an update on my title because I am currently driving around with the dealerships plate instead of my own. This dealership sullied my car buying experience and I will never go back nor will I be recommending people to shop here. -10/10 car buying experience.

The great people at Don Nester Chevy definitely went the extra mile, (or 10) for us. From working…read morefor two days to help us find financing, to coming out to the house and give us a ride. And then allowing us to use the car to go get an ID from SOS. Outstanding service, Thanks again Alex McNamara! You guys rock!!@

I just purchased a truck from these guys, Tom Bolick was my sales rep and he was awesome to work…read morewith. I found the truck online he did a walk around video and I pulled the trigger, put a down payment and secured financing, couldn't have been easier!! I had the truck shipped across the country and couldn't be happier, will definitely buy another vehicle from this dealership!!!

My wife and I purchased a 2012 Chevy Malibu LS from Kim in January of 2014. We were treated like we…read morewere family. Our vehicle was properly presented online. Some friends of ours purchased an SUV days before we made our purchase, they are very happy with their purchase and the excellent after purchase care they were given. I highly recommend Premier Motors, they are very honest and really care about their customers.

Service was amazing, went above and beyond what i needed done. Brandon is on point and was very…read morehelpful getting my truck in and out. I have went to several ford dealers in the area with not one of them being able to fix my issue. Brandon and his team are #1 with their knowledge and customer service. He earned a new customer by me and I will tell everyone to take their vehicles to WEST BRANCH DEAN ARBOUR Ford!

Called this morning about a truck that's listed on marketplace. After 5 minutes back and forth with…read morethe operator I was told the salesperson was unavailable. Left a voicemail. No reply. Called again late afternoon. Operator again said the salesperson was unavailable. Asked for a sales manager or someone else who could help me. Hung up after another 5 minutes on hold. Piss poor way to do business. Maybe the very polite operator should switch positions to sales.

The only place I buy vehicles The customer service is top notch! I live downstate but Grayling,…read moreMi. Thank you Shawn for always making us a priority!!

Travelling on the Easter weekend from Canada we blew our serpentine belt due to a seized pulley. We…read moreput our keys in the dropbox and left our truck at the dealership. We then made arrangements to get home. I called back after the weekend and was told it would be 4 to 5 weeks to fix it but they would look at it and try to get to it. A week later I called back and was told they wouldn't be able to look at it for 4 weeks at a minimum. For such a minor repair it seemed like they didn't want to waste their time. A friend and I travelled back to Michigan and fixed it ourselves in 20 minutes and made the 2 1/2 hour trip home. If you're stranded do not depend on Feeny Ford to help in anyway. You can keep my spare key Feeny!

Joe is a great guy! Really helpful on finding the right car and sent me home in a great car!read more