Big fan of this hospital, and as I've been here numerous times in my life, it's got a special place…read morein my heart. My experience have all been with the Minor Injuries unit (broken toes, sprained ankles etc) and they've always dealt with me quickly and easily. I was last here last week with a sore foot I'd got while running. In the space of less than an hour I was seen by a nurse, x-rayed, sent back to the nurse and told what was wrong with me - because it's a way out of Leeds, you always get such quick service and treatment, and the nurses are always very competent and professional I find. It's a much less stress free occasion than the A & E of the hospitals in the centre of Leeds, so I'd always choose it over those. Splendid.

My stay at otley hospital this Wednesday 15th June was 1st class. The staff on ward 3 were fabulous…read moreas were all the operating/theatre staff. I was cared for 100% and my family and myself were more than impressed with the friendliness of the nurses on the ward. Spotless clean facilities, comfy bed and excellent treatment, Thank you so much to each and every one of you, you are all worth your weight in gold.xx

I am really worried that this is going to turn into some sort of political rant but I guess i just…read morehave to say what I have to say. Firstly, as a retail outlet (I can't believe I'm saying that) St James', and particularly Gledhow wing, is well over priced. On entering I am reminded of an airport departure lounge and, in common with these, the retailers are aware that they are serving a captive audience and quite obviously have no problem in profiting from peoples misfortune. I'm sure that these shiny new retail units are making lots of money for someone and it's good to know that, somewhere, there are happy people. More worrying was the comment of the assistant in one of these retail units when I commented on the excessive profits. I won't repeat his words but his comment on who profits was clearly racist. As a hospital (yes they still have room for that sort of stuff) I was left feeling saddened and extremely worried. I ha ve been visiting St James' daily for the past three weeks and these are my overall impressions: I have the up-most respect for most of the individuals who provide nursing and support care but, as a qualified nurse, I worried that many staff seem under trained for the role they find themselves in and they are obviously very stressed. It is unacceptable to 'forget' a patients medication, neglect hygiene needs or protect patients from harm. Staffing levels are low and patient care suffers because of this. Recently I spent a night on the assessment ward where there were several patients in the corridor due to lack of space some of whom had been waiting 12 hours for a bed (and some of these patients were planned admissions, asked to come in because a bed was ready for them). Don't even get me started on the cost of parking........

After my recent stay in hospital.. I just want to say how amazing your staff are, from the cleaners…read moreall the way up the to the doctors. You did everything you could to help our situation and I just want to thankyou for that. So anyone who's worried about going to hospital don't you're in good hands I promise x

Scarborough hospital has been my 2nd home for the past year so I know it quite well now! It's a…read morefairly small hospital, split into several different buildings with different entrances which can get slightly confusing. Just inside the main entrance is a small shop run by volunteers selling newspapers,magazines, sandwiches,snacks,gift items and the usual bits and bobs you might need to get for a patient you are visiting. There are a few table and chairs too where visitors can sit for a bite for eat. Reception are only to willing to help with directions.usually in the form of following a certain colour line on the floorbeware though as these lines are wearing away and totally disappear altogether now and then lol. Staff are lovely, helpful and do their best to put you at ease, the place is warm and welcoming. Some parts are quite old now and need a bit of TLC but there are staff constantly cleaning and i've not seen any signs of dirt and grime in all my many visits. I spent a week on Holly Ward a few months ago and the ward was spotless, the staff were great and there are plenty of them too. The only let down is the foodit's not very nice, best meal of the day was breakfast..cereal and toast, as you can't really go wrong with that haha! I've had many appointments and only been kept waiting past my due time once. Parking is quite expensive and car parks are patrolled often so don't try park without paying or you might just end up with a ticket! Visitors aren't rushed out at the end of visiting hourspeople regularly came early and left late but if you're quiet and respectful to others then they don't seem to mind a few extra minutes. A newspaper trolley visits the wards (except weekends) so make sure you have some change if you're being admitted. The days are very long, many a day I was up at 5am so take plenty to read and keep yourself occupied. It can be hard to sleep with people back and forth and the uncomfortable beds so if you get chance then nap through the day!!

I have been to this hospital a couple of times, due to generally being very clumsy and giving…read moremyself one or two knocks. When I had to go for an x-ray after a spectacularly clumsy moment involving my practically tripping over myself, the radiologist who saw to me was an absolute star. I was in a fair bit of pain and she was really gentle and reassuring, helping to tie the gown at my back and escorting me into the x-ray department. It can be a little daunting with all the huge expensive looking machines looming over you so I was very glad to have the presence of a lovely radiographer. The hospital in general is thankful very clean and the staff is always happy to help. My only issue is the car parking tat is extremely expensive but I know this has nothing to do with the hospital itself.

Brilliant little hospital within a short bus ride from the town centre. Highly recommend the…read morerheumatology and the dermatology depts. All staff are helpful and extremely friendly, the coffee shop is a good stop with lovely food, however, if necessary you can go up to the 2nd floor restaurant where you can get a range of proper tasty meals.

If youre going to end up in a hospital for any reason at all. hope it turns out to be penrith…read more this small community hospital is NHS run, but this dosen't compormise the service you get from it. the staff are friendly and wecoming. and it lies right next to penrith ambulance depot, so if you need a transfer, you wont have a long wait.