My wife loved her birthday arrangment. Great service and communication. Will definitely be a repeat…read morecustomer

Oh how I wish I could leave ZERO stars. In the most stressful time of my life, I place a long…read moredistance order of flowers for my mom's funeral for almost $1000, with a few more orders to place. I've called for FOUR DAYS, no answer, any time of the day. I've left no less than 4 detailed voicemails, begging for a return call for specific instructions on cards, colors, etc. No response. I emailed, no response. After discussing with the funeral home, who has dealt with this vendor, I realize I've made a HUGE mistake. I've contacted the credit card company to cancel, reverse all charges and report them as scammers. DO NOT DO BUSINESS WITH THIS COMPANY. YOU WILL REGRET IT. How does this company stay in business with such little consideration for their clients?

I live in Kentucky, and when my niece in Lexington, NC celebrated her birthday yesterday, I wanted…read moreto make her special day a little more bright by sending her a sweet bouquet of flowers. Going solely by what the Google search gave me, I chose The Lamp Post, and I am so glad that I did. The website made choosing a breeze, and the flowers were delivered on time, and were bright, fresh, and beautifully put together. Also, because I ordered from their local shop, the same day delivery was free. I have absolutely, positively no complaints, and I am happy to recommend them for any floral needs you might have.

Be careful who you choose for flowers. This flower shop came highly recommended by a local church…read more We were seeking an arrangement for a memorial, calling on Friday afternoon and spoke with someone there at lamp post. We covered all the details and expected an arrangement comparable to other memorials at the church for both the Sunday service and the memorial service on the following day. The resulting arrangement was puny and not nearly the size of comparable arrangements for typical services at the church. Several of the flowers in the arrangement were dead just 24 hours after the initial Sunday service. We do not recommend this florist for a direct call order without first visiting the shop itself. Clearly what was communicated did not meet our expectations.

I purchased a funeral arrangement for my dear father. I paid $187.25 to be exact. I wanted a heart…read moreshaped flower with the colors red, white and blue because my dad was in the military. I took the florist a picture of an arrangement that they had done in the past. They actually criticized the picture and said they couldn't believe THEIR florist did such crappy work. They guaranteed me that they would do MUCH better this time and that I would be very pleased. When I arrived at the funeral home for the visitation, I immediately noticed the "white" flowers were actually yellow....and that's not the worst part...there were 14 DEAD flowers around the edges of the heart. And the ribbon wasn't even covering the styrofoam base of the flower. This was the ONLY cut flower my father got and this flower sat right NEXT to his casket (very noticable for all to see). I called in the funeral director for him to "verify" that the flowers were indeed dead. It was too late to contact the florist as they had already closed. The next morning I called the florist and they didn't believe what I was telling them. They said they would have to send someone to "check it out" and they would get back with me. They called back and apologized and said that they had "replaced" the dead flowers. I told them while I appreciated the replacement flowers, it was a little too late to be "fixing" the problem at this point because the visitation was over. The flower was getting ready to be laid to rest on my father's grave. They said they would have came that night had we got in touch with them (there was no way to contact them after hours)! I asked how I could be compensated and they said that I had been UNDERcharged to begin with (their employee supposedly charged me incorrectly)...which is NOT my fault. They said since I was already undercharged, then that was all they could do. After the burial of my father, I was still dissatisfied with the service I got from this florist. I went the next business day to talk to the manager. She was not there so I left a message. The next day she called back saying that she talked to the owner, and that since there were ONLY 14 DEAD flowers (which they replaced with fresh ones the NEXT day), they thought they went above & beyond their call of duty and that no other compensation would be made. And she pointed out AGAIN that I was "under" charged to begin with. I am appalled and upset by the unprofessionalism and non-compassion of this business, especially during a time of grief for our family. My father served in our military (WWII) and he served our town for 53 years, providing excellent customer service and compassion during those years, even providing food & shelter for the homeless. I just wanted my dad to have a memorial funeral after all he'd done for our country and his town. I wil NEVER do business with Flower Basket again. I learned from my father that sometimes you have to eat your mistakes...and that customers are always right (regardless if they are or not)..that's the key to providing excellent customer service. And his motto worked for his business because he left a legacy in our town in which we will never forget!

I was very please with the floral arrangements that The Flower Basket delivered to our Church…read more They were exactly what I wanted and were absolutely perfect.

Khan is my go to when it comes to anything floral. She is attentive to what you want and creates…read morethese beautiful master pieces. She also delivers them when you need them which is helpful. The flowers last long as well. I highly recommend Simply petals for all of your floral needs.

This was my first time visiting this Location but I'm glad I did. The people here was very friendly…read moreand helpful being I didn't know what I wanted. The service and preparation was fast and beautifully done. I definitely will be coming back here again.

I ordered flowers sent a picture and the florist said they could design and deliver. Unfortunately,…read moreI did not give them the time needed to order white tulips and they thought they could use white roses instead. I live in CA so with the time difference and time restraint, the designer had to make a decision on whether to use the white roses which she felt did not look good in my preferred design or change the design to make sure they delivered a beautiful arrangement. I loved the arrangement she chose and so many that attended the funeral have called to tell me how beautiful they were. I think her decision to change the arrangement rather than send a design she wasn't proud of was extremely professional and I will order flowers from Pots of Luck for all occasions for my NC friends and family. Thanks for your special attention to detail.

The whole experience with Denise was excellent! We talked about specific flowers and the style of…read morearrangement. I gave her some guidelines and let her do her thing! The result was just what I envisioned: lush, soft colors, garden feel, gorgeous. I would hire her again in a heartbeat. Delivered as requested and the recipient absolutely loved it! Well done Denise!!! Many, many thanks!!!

Just received the ugliest & saddest floral arrangement. My aunt asked for bright Fall colors to…read morewish my family a Happy & Healthy New Year. We received flowers I wouldn't even want at my funeral. I love receiving flowers as it's not a regular occurrence & look forward to this bouquet every year- it's from family who live far away & we can't be together for the holidays, but these are sad & depressing. I know a lot of money was spent for something that went straight to the garbage.

Place was packed with trinkets, small area of horse, farm animal stuff…read more They have planters and a few plants, very limited supply of seeds. But they do have bulk seeds that you can It wasn't what I had hoped it would be. Expected my garden items.

I took my wife there for her first time. she was so excited to to see the plant section I was…read moretelling her about. However when we go to check out there was a gentleman sitting in a chair and a young lady standing beside him watching as he checked out people at the register.( no problem at all ). we were third in line and there were four more behind us. we stood there about 10 minutes. This man approached from the back of the store on the opposite side of the counter and tossed his wallet on the counter and said Hey sweetheart can y'all go ahead check me out. Both employees stopped what they were doing and went to the other side and checked him out. we want be back.

Mom fail, I'd forgotten to order a prom bouquet for my daughter. Called Bells and Blooms at 9am,…read morehad a brief conversation about dress and accessory color and had an absolutely beautiful and perfect bouquet in hand by 1pm. Thank you!!

Very helpful and have quality selections. They definitely helped make the night extra special !read more