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Charles River Medical Associates - Radiology entrance is on the right side.

Charles River Medical Associates

1.9(18 reviews)
5.1 mi

The billing isn't exactly above board. I had a suspicious mammo on one side in Jan 2025. Came for…read morefollow up in Feb 2025 and that side was okay (out of pocket cost $625) but they said to do 2nd follow up again in August (6 months) just in case. Thankfully that side was still fine (out of pocket cost $416). Scheduled what I believed to be my yearly mammogram Feb 2026 but they apparentally wanted to bill this as a 3rd FOLLOW UP. This "follow up" however was for both sides and was no different than any other standard mammogram I have ever had except this one costs more than $500 out of pocket. Therefore, this yearly was not covered. So all told a suspicious finding that has now been checked 3 times cost me more than $1500 out of pocket. Lesson learned. Questions the number of endless billable follow ups, especially when they are the exact same as standard mammogram.

Now that Charles River Medical is in the news for harboring a rapist as one of their participating…read moredoctors, I would like to add my experiences. I went there for years not realizing that there are other options in the area to get my medical care. I have had experiences with several doctors there for over a period of years. Their medical care should be reported to the National Medical Review Board for minimal and haphazard medical care. You will be seen for exactly 10 minutes. The doctors will be brief in answering your questions, they will become curt and frustrated if you ask more than 5 questions. They do blood work, go over results, omitting info and if your medical issues are too detailed, you will be sent on your way. I have always left feeling ignored and disrespected, Their Endocrinologist on Union Ave is especially guilty of this. They will not allow you to change your PCP either! Out of sheer frustration I changed to another medical group. I am now receiving minimal one-hour visits with their PCP and Specialists all doctors take great care of you. They do not skimp or cut corners in their medical care, and I feel very well taken care of. Charles River Medical needs vast improvement in their care, their attitude, and their medical expertise.

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Charles River Medical Associates
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Charles River Medical Associates

Charles River Medical Associates

2.8(6 reviews)
2.2 mi

I was impressed with my primary care doctor, the nurses and the assistants. I felt confident that…read moremy care was being managed. It was fine while I had a commercial health plan. I'm newly retired and have just started on a Medicare Advantage Plan. Unfortunately, CRMA only takes Tufts Medicare Preferred advantage plan. That's the only one. That stinks. It makes me wonder if they really want to service Medicare patients. I had researched the Medicare Advantage options, and for me the Tufts plan didn't cut it. I am an established patient with several specialists in the Mass General Brigham network. All of them took the Mass General Brigham Medicare Advantage plan. It was only my PCP who did not. Several of my specialists did not take Tufts Medicare Preferred. I was faced with having to find a new PCP and keep all of my specialists, or to keep my PCP and a couple of my specialists. Changing doctors is a royal pain, and getting a first appointment seems to typically take a year. My medical situation is that would not work for me. I had selected my PCP at CRMA, because they are part of the Mass General Brigham network. If they were not, I wouldn't have gone there. One frustration with CRMA was with lab work. Patients at CRMA HAVE to use their office. I once tried to use a Mass General Brigham lab. They cannot see the lab orders from a CRMA doctor. I am guessing that CRMA is trying to keep revenues from lab testing. Just a guess.

I've gone there for a long time, and like the people who work there, but they seem to have a…read moreprickle with anything having to do with the phone. Whether it's getting back to me, or calling the pharmacy, it's a crap shoot if it will be done. This can be very frustrating.

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Charles River Medical Associates
Charles River Medical Associates
Charles River Medical Associates

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New England Family Health

New England Family Health

3.9(9 reviews)
5.7 mi

I got sick. It wasn't fun. I needed to find a doctor. Hearing good things from a friend, I ended…read moreup making an appointment at NEFH. The new patient registration was surprisingly fast and painless. I did have to wait a short while, but that's to be expected from pretty much any doctor you see. When I was finally ushered into the exam room, I could feel my heart pounding and my pulse start racing. Of course it was just the nerves of being in the doctor's office - no one likes having to go to the doctor. Am I right? After only a few minutes in the exam room, I met Dr. Singh. Right away, I knew this would work out. She was very cheerful and down to earth. I could feel my anxiety going down and my pulse got back to normal. We chatted and I felt like I could talk to Dr. Singh like "one of the girls" rather than doctor/patient. What I like about her too is when she explains to you what's going on with your body, she really takes the time to explain it so that you, the patient, understands. She's able to be on your level. That should be what everyone wants from their doctor. The staff is nice and the facilities are clean. And while I think they're all great there, I do hope not to have to visit them very often. I'm sure my insurance company feels the same way.

Dr. Singh is the best. She connects with you on a personal level and doesn't rush you in and out of…read moreyour appointment. She also takes the time to explain things. Only complaint is that their receptionist does not answer the phone....EVER. You have to call and leave a message and wait for them to call you back. So if you are having a little bit of an emergency (not ER worthy) but like if you are in pain or are sick and need antibiotics sometimes they just aren't quick enough.

Harris Tammy MD - internalmed - Updated May 2026

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