It's been 5 or so months since my puppy was delivered with PARVO disease.--(see initial review) and I still feel extremely bad about how Jim Harris and Matt Harris Kennels handled this situation. Looking back on it now, it really was a fixable problem. Jim and Matt could have simply been helpful and offered guidance --I would have been blown away if they'd helped AT ALL--the dog was very sick and the vet saved him--I have learned that PARVO is deadly but if you go a vet--the dog can be saved--there is little doubt that Jim and Matt have full knowledge of the vet-process of PARVO and could have really helped me through this--for me, this was my first experience with PARVO--but they did not help at all--and instead--literally hung up the phone. I still remember Jim saying he 'didn't want to be insulted', and was hanging up the phone. I still remember Jim on the phone saying, 'I ain't gonna pay for any o' that.' I paid my Vet about $1200 to bring this essentially near dead on arrival Pup back to life. Jim and Matt could have just been good guys and helped out. The really sad part is that this dog--who is now 6 ms old... is a beautiful, intelligent, fantastic companion. And when I look back on the terrible and disgusting treatment I got from Jim and Matt, it all feels so regrettable. This kennel produced a beautiful, intelligent, wonderful dog--but they were perfectly happy to let it die within a couple weeks of arrival. Jim and Matt certainly had no reservations whatsoever to let the dog die... as long as I paid $300 more to deliver another (potentially sick and dying animal) to replace him. But now that I have my growing pup--and he is so wonderful and sweet and clearly a well-bred dog... it's a riddle to me. Why would these two guys, Jim and Matt-- who obviously know how to breed a beautiful dog--not give a sh%t that the dog arrived essentially dead on arrival with full-blown PARVO? I look at my growing dog and I think, wow... Jim and Matt would seemingly not care at all if he had died within a couple weeks of delivery. Jim and Matt could have been informative, kind, helpful when my dog was delivered VERY SICK--even if they offered no funds to save the dog--they could have at least--been helpful and held our hands through the scary and sad experience. read more
