Our dear mother passed away recently after a long convalescence. A few days prior to her passing,…read more we started the dreadful search for a mortuary service. After doing our due diligence in the internet, and reading all the warnings and cautionary tales there, we decided to go with Sunset View Mortuary in El Cerrito. We had friends buried there, and knew that the grounds are beautifully maintained, that the view of the bay is spectacular, and felt that our Mom would be happy to rest here. When we contacted Sunset View, we had the good fortune of meeting Ms. Linda McCloud, who with genuine empathy for our impending loss, showing kindness, lots of patience and without applying pressure, guided us through the process of choosing and finding what we desired. Everything from beginning to end including cremation and burial went beautifully and we are thankful to Sunset view and in particular to Ms. McCloud for making this experience easier.

Went recently and thought it was a very good experience for a sad occasion…read more Staff was very helpful and friendly going above and beyond. Small details like help with parking or a vase for flowers. Beautiful views of the Golden Gate bridge. Premium lots and well kept lawns and gardens. Tons of space - lots open. A beautiful resting place like this I think is helpful for those left behind. Lovely service and some closure. I recently lost another friend without any service with family in another country and it made me realize how important all this is.

We had a truly beautiful experience with Valley Memorial Park Cemetery, Funeral Home, and Reception…read moreCenter during one of the most difficult times in our lives. From the very beginning, their team was patient, compassionate, and never made us feel rushed or pressured. After a previous experience with another funeral home where everything felt urgent, this was completely different. The atmosphere here was serene, welcoming, and allowed us the space to breathe, ask questions, and make decisions with care. We genuinely felt supported every step of the way. Because of this experience, I now feel inspired to plan my own arrangements ahead of time so my family can focus on grieving and being together, rather than navigating logistics during such a painful time. I am deeply grateful for the care they provided. 10/10, and I would highly recommend them to anyone in need of compassionate and professional funeral services.

Valley Memorial was wonderfully helpful and kind when my dad passed 9 months ago with his handling,…read morecremation and everything that goes with it.. I would have highly recommend ed and given them 5 stars even then. But now, I'd give them 10 stars if I could. They were amazing as I navigated through last minute, challenging complications with my mom's remains leading up to her burial.... and they didn't even handle her or cremate her when she passed (an East Bay mortuary did). They truly went above and beyond even coming to pick up my moms remains at my home and finding a way to ensure it would arrive safely close to her burial site since I could not take her on a plane with her urn. They were kind, compassionate, professional, thorough, and go above and beyond at a time when it's really needed. Thank you Eugene, in particular!

Very responsive and helpful during a very difficult time. Very respectful and kind. Was a little…read moredisappointed with the free plastic urn as the one I have for my dog and two cats was nicer (and included in the price). But I found another one that is perfect.

Recently, I lost my father suddenly. I was completely lost and unprepared. I cannot thank Casey…read moreHanley enough for her professionalism, knowledge, but mostly for her compassion. She was attentive to every detail and went above and beyond to ensure I was put at ease in the most difficult time of my life. her communication was seamless and she took the burden off of my shoulders. I am confident my father was treated with dignity. Thank you, Casey from the bottom of my heart.

Diablo Valley Cremation and Funeral was gentle and professional through the hardest day of my life…read more Most of my dad's family and friends are abroad in Turkey, and I was afraid he wouldn't have many people there for him. He was such a good man. When I walked in to see him for the first time, he had been presented with so much dignity. The room they recommended was the perfect size for our group, intimate enough that it never felt empty, and large enough that we felt respected and not crowded. They arranged flowers, a spray and music that were true to him. They never rushed us. Everyone was compassionate, and they balanced clear, caring communication with real empathy in their eyes when they looked at you. The loss was so unexpected and we didn't know what to do, so they educated us gently and took care of the details so I didn't have to think and could focus on my father and our loved ones and truly mourn. I knew I was in the hands of true professionals with deep experience, including with families of many cultures. They were understanding with every guest and thoughtful in the small ways they arranged the day. I would never wish this experience on anyone, but it's part of life. I came away thinking of my father on that day, celebrated with joy, love and dignity. I feel a sense of peace and closure for his life, and Diablo Valley helped our family feel that on such an emotional day. I will be forever grateful to their team.

Bari was nothing short of amazing and truly heaven-sent. No one is ever prepared to say goodbye to…read morea loved one, especially when that loss comes far too soon and unexpectedly. When I found myself in that heartbreaking situation, Bari made me feel like I had all the support in the world. From the very beginning, they treated me and my family with genuine compassion, kindness, and respect. They made us feel like human beings going through an unimaginable loss not like just another customer or another check. Everything was explained clearly, patiently, and with so much care. There were no surprises, and they made sure we understood every step of the process. During one of the most difficult times of my life, having people who truly cared made such a difference. Bari gave us comfort when we needed it most and helped make an incredibly painful process a little easier. I am beyond grateful for the way they cared for my loved one and for the compassion they showed my family.

If you have to be interred, this is the place. My Mom wanted to set up her and my Dad's funeral…read morearrangements so that when they go, we don't have to pay for anything other than the flowers, reception, etc. Located at the top of the hill in Sunset View Cemetary, this place impressed. They have views of the San Francisco Bay from the Bay Bridge to the Golden Gate. You walk in and the ceilings are super high, so there's a grandness to the place. I have no idea how they still have open spots, but Mom got one in the Oak Room, near a plant which I thought was great because she loves plants. Claude was able to do all the paperwork in half an hour and off we went. Mom and Dad didn't want to do any financing and wanted to pay cash. Here's a tip, bring your checkbook or actual cash, or else you'll be hit with a crazy processing fee of almost 4%, which would have equaled almost $500, just to use a credit card. Save yourself that fee by being prepared. If you need to make your arrangements, you can't do it online. They want you to come in and do the paperwork, but it doesn't take long.

They list their hours as 24 hours a day. Don't plan on visiting relatives or putting flowers in…read morethe building because they lock people out with no attendant on duty. There is a machine to leave a message but once you've arrived it is too late to make other plans. We arrived from the South Bay with flowers for my grandparents- couldn't get into the building. If you plan to close this business at least figure out a way to let people know. Very disappointed in this business!

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

Staff is very respectful, caring and considerate -- both things were extremely important…read moreconsidering the pain our family was going through. The price was incredible low compared to many other places and the company was well known among hospital and hospice staff. The body was picked up with much respect and the day of the cremation, staff was present to take care of is although a third party does the actual cremation. I am very satisfied with them and very thankful for how they cared for us. They were also very responsive and efficient every time I called for quotes or with questions.

I'm starting feel like a family friend here. Sadly within 5 years I had to use their services…read moreagain for my Domestic Partner in January. This time I had a bit of time to prepare as we had to make decision to end life support. I went down to make the preparations and the young woman was great. Frank was also there so I just told him how much I appreciated their service over the years. Again no pressure tactics to buy a certain kind of urn/casket etc. We were returning him to the Bay, so she helped me with the certification I needed from SFDPH which I needed to provide to the vessel we were taking out to the Bay. I thought I might have to pay a deposit and then when the body was received the rest. No, everything is paid once they received the body. When the time came, I called them. The hospital requested to see if they could pick up the body within 4 hours, but they do charge extra. So Kaiser has an offsite morgue they store and they went to pick him up the next day. Everything is spelled out price wise and extremely reasonable and they treat you with dignity and again I was very happy with their service. Please be aware it can take a couple to three week to receive the ashes, if you are going that route, because the hold up is usually at the County/States Agencies, ie Vital Records, but once that is done, it is smooth sailing.

I highly recommend Pacific Internment for their help and service in facilitating our Green burial…read more Amanda is a joy to work with and was so knowledgeable and helpful with all my many phone calls to her. At the Green burial site, Frank, was beyond helpful in the burying of my friend. We couldn't have managed it without him. Pacific Internment is a class act and anyone using their services would be pleased. Thank you Amanda and Frank for making this unbearable time for us easier. Rinette Turner

Hello, we had just had our services done about a few days ago. From me any my family we would like…read moreto leave a review on continental funeral home services, from the beginning to end , was this experience super well, super professional, super considerate. We would like to give a big thank you to Jose, for helping and managing everything for us, loosing a loved one and having to plan a funeral is very hard , so having Jose really helped us a lot. They are spanish speaking , so that was a big plus for me and any family , thank you to Continental funeral home! we appreciated everything!

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.

My father passed recently and the good folks DVFH was there every step of the way. The staff showed…read moreprofessionalism in all aspects of the process. From escorting my father, to his final viewing, cremation, and lastly support in getting the perfect military honors. My family (especially my mother) felt supported along the way during this hard time in our lives. Ask for Rose R. and tell her T sent you :) She will get you and your loved one managed correctly.

On August 4th, my family suffered the devastating loss of my brother and trusted Diablo Valley…read moreFuneral Home to prepare him with dignity and respect. Instead, we were met with shocking negligence. The embalming was done incorrectly, and at his funeral there were flies on his body and a foul odor so strong that even masks couldn't block it. Guests were visibly uncomfortable and left questioning the care he received. Afterward, the funeral home admitted the embalmer hadn't done the job correctly and that my brother still needed more time to be prepared -- yet they never told us beforehand. This robbed us of leaving our last memory with him in peace, turning it into something even more painful and traumatic. This was more than a mistake; it was a profound failure to treat a human being with the basic dignity he deserved. Their negligence has left us still living a nightmare, deepening our grief and leaving a wound that will never fully heal.