Very poor customer service. Went in asking if they had a specific "pest deterring" plant, was met…read morewith disregard. When the young lady worker walked in I tried asking her my question, she clearly saw me trying to talk to her but brushed me off/ignored me and instead went out to meet a food delivery driver for her milkshakes or sodas. She then went and helped two other people before allowing me to ask my question, even then I was met with a dismissive attitude. Young lady told me "we don't have those this time of year" as if I should have known that. I have never had plants before. Didn't even recommend anything similar to what I was looking for so I left and I won't be coming back.

Did not have what I was looking for, but we're very nice and gave me some other ideas where I could…read morefind what I was looking for.

The lady that helped us was amazing. She listened and wasnt pushy. The prices were fair and…read moreselection was great. I'll be back

I'm visited alter's gem, looking to buy a watch I received…read moregreat service from Michelle and Ivan The watch I wanted was not available at this time but I want to thank them for the excellent customer service. They offered me to clean my jewelry and fixed 2 loose diamonds on my ring. Very happy with that. I enjoy my experience in this place

A small, but mighty botanical garden with everything free at your fingertips. This attraction did…read morenot disappoint. Upon walking into the garden, my friend and I were immediately greeted by one of the volunteers. She gladly gave us a map of the garden and asked if were interested in seeing a free movie to learn about the history of the garden and asked if we were wanting to go on the free boat tour as well. We gladly said, yes and was shocked that they so many payless amenities. I thought to myself out of all the botanical gardens I've visited over the years, this was by far the less expensive. The movie was fascinating. It was held in this big modernized auditorium. We were the only ones in there. Once the movie started, the room got really dark. Mr. Stark, a native and local of Orange, TX was inspired by the 1933 movie, The Lost Horizon (which can be found on Tubi), but Shangri La translates into utopia and paradise, so he sought out to make an impression in the small city by creating a place people can enjoy nature on 252 acres. The selection of plants are natives, annuals, perennials, some tropical plants (located in the greenhouses). The boat tour was a real treat! We were given instructions to remain safe on the water vehicle and put on life jackets. The tour was held on Adams Bayou where we saw ospreys, Christmas lichen on the trees, houses off the bayou, cypress trees with their huge roots, moss hanging from the branches, and even the bayou was filled with debris and trash. It definitely felt like we in a swamp. The boat ride was peaceful as the tour guides gave explanation of what we viewed. After the tour, my friend and I walked around the park observing all the beauties around. There wasn't a lot of plants in bloom yet, but nevertheless, the air was crisp and fresh. Great outing. They even have a restaurant/cafe on site. Shangri La exceeded my expectations!

April 18, 2024 [I forgot to check in]…read more But, we went to the sip & stroll tonight after the garden closed to release butterflies! Isn't that cool?! We paid $10 for a butterfly, fed it some oranges, and then released it. Wine from Free State Cellars was there, sandwichs and macarons were made by them, too. Fantastic! Now about this garden, it's beautiful. They have put a lot of work into it since Hurricane harvey... and are doing a great job in making it more lucious each year. LOVE this place

I live an hour away and occasionally stop by this shop when I'm in Beaumont. I've never had a bad…read moreexperience until yesterday. The lady that works the front tried to accuse me of not paying for some books literally less than a minute after paying her. Never stole anything in my life and spent quite a bit of my hard earned money on comics and citadel paints from here over the years. Being treated like a thief in front of other customers and lack of apology just doesn't sit well with me. Definitely not going back!

I continuously return to this store and experience a fantastic time every time I go. The store is…read morealways clean, well stocked with hundreds of hidden gems, RPG books, models, and boardgames that are out of print and very hard to find. They have some of the best stock in the state and the friendliest attitudes of any game/comic hobby shop in Texas. I have a very good friend who was affected by the recent flooding in East Texas and he recount this story to me: "Friday night I went to Book Stan, no big deal now since I am staying in Beaumont/Nederland for the moment. Miss Beverly knew I had lost 99% of my books and cards and some of my miniatures had been stepped on because they floated around the house. And the Friday before she told me to stick around and offered me a discount on the books I felt like replacing....being soft hearted as I am I cried and she gave me a hug and told me she was going to help me. I came in Friday and looked on the new stuff shelf like I always do, and when I got to the counter, I started to ask her for 2 of the books I had set aside to buy. She said I got 2 problems, first the discount I told you last week, Terry said it wasn't good enough and doubled it. And second I talked to Games-Workshop and they have given you money to help replace your books and the miniatures you lost....." I hear stories like this from all of my friends that go to Book Stan, its a fantastic hidden gem of nerdery in East Texas, the only problem I have is its so far away that I can't make it a daily trip.

If I could negative stars, I would. My had an event here and they now owner, at the time caterer,…read morerefused the food package that was pre-paid for. When the situation became clear it was not going to be resolved even with photograph evidence not receiving food/drinks and the proof of payment we let it go. When we tell this to people that think highly of the owner, they have nothing to say about it. So while the food might be okay, the professionalism isn't.

Great food and great prices, i go ver often with my mother for lunch on Friday's, we've been going…read morethere since i was 10! Love this place so much

This store has beautiful fabric and even offers matching fabrics for their prints. The store owner…read moreis extremely knowledgeable and has decades of experience sewing, so can give valuable advice for fabric type, notions, and trims. Brother machines from the utmost modern down to more simple machines for beginners or novice sewists are onsite and the owner is helpful in product selection without being pushy (I think she's also a Bernina dealer). The owner is a certified Brother repair/service technician. She also offers embroidery and longarm quilting. I HIGHLY recommend this shop for topnotch personal service.

I love this place. Every time I'm in town, I make it a point to stop by. Unique items at good…read moreprices. Great live plant selection, photo frames, holiday decor. They usually have a few good designers on staff for custom/artificial floral designs and the designers can even add some personal touches to something that you pick off of the shelf. Great little spot!

Helpful courteous service and a beautiful selection of merchandise! The silver and gold bullion…read morethey have in stock is clean and well kept.

Awesome customer service who knows what they are talking about!! Clint and Liz are quick to help…read moreand give the best deals. This place is for beginner-experienced collectors and anyone looking to buy nice jewelry for themselves or a loved one at the best price. Would recommend to anyone and everyone!!