Very friendly competent staff. Received my new glasses in record time. My previous optician took…read moreweeks.

hello, I was in earlier today and wanted to let you know that the visit absolutely amazing. I…read morewanted to give a special shout out to the young man that helped me find glasses and assisted me with multiple other things. and questions I do not recall his name, but he has only been there in the job three weeks or so., job well done hiring this young man. I appreciate this office and everyone in it thank you so much for making my visit a great experience. Mike Byrnes

Not sure exactly how to review my eye doctor, but here goes…read more.. Only one optometrist there, which I like because it seems more personal. The rest of the staff is always friendly, and the eye exam is quick and painless. I've been going to Eyecare Associates for about 3 years now for check ups and to reorder my contacts, and have no complaints!

Dr. Steinman and the staff at Eyecare Associates always take very good care of me. I don't feel…read morelike I'm just a number to them - they treat everyone like family when they come in. The quality of service they offer is top notch.

First time I had my eye exam done here they claimed that acuvue oasis are meant to be worn for one…read moremonth at a time and tried to charge me fifty dollars per box. Being naive I believed them and came back at a later date when a friend helped me realize this is ridiculous. So they price matched an online contact store and I got six more boxes for fifteen extra dollars... I came back two years later because of their price matching and they continue to lie about the recommended time for wearing acuvue oasis and acted as if fifty dollars per box was the best deal I was going to get anywhere. They will still price match but I refuse to order my contacts here because of the deceit.

I had gone to Mi Eye Institute and walked out after waiting to be seen for two hours…read more Dr. Herzog's office is very friendly and attentive. While I was waiting a very short time, Dr. Herzog walked thru and said, hi Sally. He had never even met me before! The examination was on schedule and very thorough and he did not bounce from room to room. He treated me like I was his only patient. What a wonderful office, what a wonderful doctor. The other office should take pointers on how it should be done from this office.

Dr Herzog was very personable and professional. My husband had cataract and corrective lenses and…read morecould not be happier.

They did my cataract surgery and I am quite satisfied. All done for both eyes in about 4 months.read more

I had great experience here. I was happy with the results, thanks to Dr. Rohr. After i got my lasik…read moredone, i was able to see clearly the following day. I was excited that i did not need to wear my glasses anymore. Every staff here is very welcoming and super nice. I highly recommend this place.

This company has great doctors but the billing department is the worst I've ever dealt with!…read more I was given an eye doctor that was supposed to be in my network, but wasn't because the necessary paper work wasn't sent to Blue Cross! I was charged at least twice for out of network prices! When I questioned billing I asked if I was going to be reimbursed! They said, "No! The past is the past!"

My review is not for the doctors abilities. All MEI docs are amazing. The practice however, has…read morebeen bought by a corporation (Mid West Vision Partners). The changes are definitely NOT for the better. I recently had surgery and received a bill which I previously paid. I called the billing department, which is now a south African company so very difficulf to understand. I explained the problem that I was getting a bill for my deductible which I paid on the date of service. They insist that the bill is correct and if I disagree, I need to call my insurance company and have them call to straighten this out. I feel bad for the patients who do not understand billing: codes, deductibles, co insurance, etc. Most people feel they trust their doctors office and will pay. However, MEI doctors no longer have any control and MID WEST VISION partners are NOT concerned about their patients!

After nearly two years of OptimEyes, a visit to Heinsight Optical, and being sold nearly $1,000…read moreworth of glasses that never seemed to improve my vision, I decided I had been screwing around for long enough. Sure enough, the glasses I had (and the three different lenses sold to me between two different locations) couldn't improve my vision, because there's nothing wrong with my vision. Here, they're not in the business of selling designer frames and disposable contacts, and the difference is like night and day. I just wish I had come sooner. That's not all, though. Just the other morning, I noticed blood in one of my eyes. Alarmed, I called and explained what was going on. Two and a half hours after my call, I was in the doctor's chair, getting checked out. Lucky me, it wasn't a big deal. But, knowing I could call with a concern like that and be seen so quickly was really comforting. Need glasses? Get them at one of the boutiques in Milford. Want a real eye doctor? Come here.

Words can't describe the work ethics , here we make a appointment they tell us to come back another…read moretimeand note we live cities away ,they are busy but had a appointment, glasses were done weeks Late ..The receptionist needs to be fired and so does the other lady, there needs to be a investigation on this svs altogether ,I will be making a corporate complaint. I honestly do not feel as though they are treating black people fairly in this establishment.

Definitely not!! We thought the Flint office was honest and helpful but after what has just…read morehappened we had to find a better place to go because your eyes are so important you wouldn't want to trust your vision with people that can't even get along with each other.