Took a dress I'd bought online in there for pressing, as it was creased from being in the box. As the till was in use my dress was taken off me without me being given a ticket, I was told to just give my name the next day on collection. I asked how much and was told £7.50. This seemed steep, I was used to paying this for it to be both cleaned and pressed.
Anyhow...when I went to collect it they charged me £9. I advised them I was told £7.50 and they just repeated the cost was £9 and basically 'tough'. One member of staff there had an attitude too.
So basically vastly overpriced and very poor customer service. read more