Wayne provided something Rare in today's HVAC Repair Businesses - TRUTH and Fast, Expert and Cost…read moreReasonable Service. Wayne was recommended to me over fifteen years ago and has always provided expert service. The first effort was in an older (1920s) Federal Hill, Baltimore Row House. It was a very old unit needing repair. Wayne repaired it and got it running in a very short time. More recently Wayne repaired my Sister's unit and got her HVAC running quickly and at a reasonable cost. Most recently I had a Warning that my Controller could not communicate with the Blower. A Blue Dot Service came to the house, turned off the power, then told us we needed a blower, cooling unit, wire harness, new compressor and perhaps other elements - SOOOO we might as well buy a new complete system. AND he just happened to know a Rep that could give me a quote. They tried to sell us a 12-20 THOUSAND DOLLAR SYSTEM. I called Wayne, he found a defective wire harness and repaired it for $300. You can BOTH TRUST and AFFORD Wayne's support. (By the way - you cannot diagnose a system with the power off.) If you are a Senior and on a fixed income like us, YOU NEED to call Wayne, he can be trusted.

I would love to give 0 stars, it took them a week to get back with us on Part. Then told us that…read morethere was only one in America. I called someone else and they found 12. She said that she called twice and left a voicemail which we never got. When I told her I didn't get it she told me "well things happen." Then I told her yes they do but now twice in a row. She then cut me off and raised her voice to me and told me that she felt I was trying dispute the price. Her name was Ashley and she was very unprofessional. I told her I would have my significant other call to get everything handled and hung up. She called back and tried to act all sweet. She is very rude and unprofessional. I tried to stay local to help with business and everything going on (after she told that I didn't understand how places were being effected when she doesn't even know what I do for a living). I will never recommend anyone to them.

Roger was able to come to my residence within a couple hours of my service request. He was able to…read moredetermine the problem and remedy it short order. Highly recommended.

Roger is 100% the best! My family was new to MO and when our AC unit went out we didn't know who to…read morecall. I came across Roger and loved the fact that he answered the phone personally. We had him and a couple other companies come in with quotes for a new system. My wife loved Roger immediately and I was informed by her that we would be using Roger for our new install. He was very quick with securing new equipment and did a wonderful job beginning to end. One year later, time for an annual check and Roger is still answering his own phone! Roger is my HVAC guy. We love him and won't go anywhere else. Roger is the greatest!

Called them for a quote on an outdoor faucet repair and running a frost free to by garden…read more Guy showed up and took all the information. He said he'd be back Monday to repair the faucet and the office would send me a quote for the frost free. Two weeks later I get a call from the office saying the parts for my faucet were in and could they come out tomorrow. Next day guy shows up and starts snooping around my shop (on camera) which is 100' from my back yard where the faucet is. Doesn't come ring the doorbell just starts snooping around. So I go out to see what's up and he says he's there to fix the faucet. I show him to the faucet and the water meter and leave him to work. 20 minutes later the camera's start going off on my shop AGAIN. This time he's walking around to the back side of my shop, again 100' from my house. Anyway, after about an hour later he says it's done. I check it and it no longer leaks but it also doesn't have a stop anymore. When you go to turn it on it will keep turning until it spins off. At this point I just want the creepy dude gone so I just accept it, ask how much I owe and just get that the office will send a bill. Another week or so goes by and I get a bill for over $400. To repair a faucet. Breakdown is: Service call $110. 2 hours labor $220. Parts $85. Typically a service call include 1 hour labor so I got charged 3 hours of labor for a 1 hour job and $85 for $15 in faucet parts. Hell a whole replacement faucet only costs $35. Never go any quotes. Do not use this company.

Are you one of us folks looking for a new heat pump air conditioner/furnace - or heat pump water…read moreheater - for your home that qualifies for the current tax credit? I gotchu! I called some folks and got some estimates. Ended up going with Stephen from Peak Climate Heating and Air Conditioning. I have seriously good recommendations for y'all: - Peak Clilmate: They are official distributors for Lennox products. I had a Lennox air conditioner and furnace (it's the unit I just had to replace) and after literally 26 years it was still doing GREAT! but I decided to get a heat pump because of the tax credits and the fact that the old coolant is no longer made so it's hard/expensive to get. But in my experience for 21 years, Lennox is an excellent choice. They are also more economical (not cheap or crap, but more economical - their pricing seems to be kind of the sweet spot) than many other brands. They also stuck to the estimate and didn't try to add a bunch of little costs afterward - this is CRITICAL to me. - Stephen: Ok, y'all. This dude is impressive. He picked up the freaking phone after hours, CAME THE NEXT MORNING AT 6:30AM (I kid you not) because he was totally understanding of my long-hours work situation so drove 45 minutes to arrive at my home at 6:30am and GOT THERE EARLY. Brownie points from me. He was extremely personable, was very much all about work (not unnecessarily chatty) but was very responsive to all of my questions, did a few things and talked with me about a few things that were very my-situation-specific, and since then has continued to be the most responsive service person I have ever encountered. He told me he would do everything he could to get me set up as soon as possible because he knew I was without a/c. And he did. I cannot recommend Stephen highly enough. - The installers: Stephen installed my new unit with Cody and Brandon. ALL respectful, efficient and hard working, TIDY - no schmutz left anywhere, including from the removal of my own unit and that is unusual for my experiences with service folks lately - and everything seems to have been installed really well. - The unit: I got the Lennox variable-speed heat pump with furnace (Stephen will talk with you about that versus one-speed, and will direct you to whatever specs you want). It is different than my former a/c which just blasted cool air then shut off as needed. It is much quieter and runs at variable speeds as needed, so it's really more like walking into a store and not even noticing the a/c; you are simply comfortable. All of that for supposedly a huge energy savings. - Things I'm still watching: After a year, will I have seen a significant savings as they say I should? If I have any problems during that year, will Peak fix it readily and well? But I have no reason to believe I won't experience the promised savings, and I have no reason to believe that Stephen and his folks at Peak won't continue to be great. I recommend Peak and Lennox highly. Tell Stephen Yve sent you! :)

If you need anything and I mean anything heating and cooling or electrical call these guys! It has…read morebeen run by the same family for nearly 60 years! These people will go out of their way to service you, even if they lose money to make sure the job is done and is done right! They leave every job site cleaner then when they started, and don't take any shortcuts to make a quick buck! All well respected people work there and they have built a great bond with the community, expanding for over an hour from Fayette for even small service calls to make sure everyone is good to go! Wouldn't call anyone else!

Quality workmanship. Listens to customer and completes the job as requested and in a timely manner.read more

The Barnhills of HILLTOP HOME are wonderful people. They are a husband and wife team and we could…read morenot be happier with their work. My husband had a stroke a year ago. He is home now. We needed to one of our bathrooms to be remodeled to accommodate his needs, specifically the shower. They were prompt, efficient, and their work is exceptional. I would recommend them without a second thought. I would like to thank my friend Susan, who recommended them when I had no idea who to turn to. Thank you, Donnie and Jennifer Barnhill.

We used Kaitlyn's Cleaning Service to detail our vehicle and it turned out great!! Would definitely…read moreuse them again!

Our circuit breaker box blew up and Rick replaced the entire box in about five hours. He was a…read moretotal professional; communicated with us honestly, clearly, and with compassion. He explained what he needed to do and why and he kept me informed. This was an expensive job, but definitely in line with what I expected based on my research, and I feel like I got great value for the money. Highly recommended and I'll definitely call him again when I need an electrician.

Needed another outlet installed in the basement. Rick looked over the job, told me exactly what…read morematerials he was going to use and how he was going to run the line exactly to the spot where I needed the outlet. He had the job done in just a few minutes. Would recommend.

I called Self Plumbing late on a Friday afternoon and told the receptionist about the problem I was…read moreexperiancing with a backed up sewer clog in my basement. She said she would submit a requisition, and a service person would arrive shortly. Within thirty minutes, John was here. Thirty minutes later, John located the problem, corrected it, and was on his way home. I can not say enough about the kindness and professionalism the business exhibited in my time of need. I rate them a five-star and would certainly recommend them to all. Frank ex Moberly, mo

It took 3 weeks for a plumber to check sump pump, plumber came out and saw the sump pump wasn't…read moreengaging so he vacuumed out water and debris and then filled the hole back up halfway with water and noticed the sump pump did not kick in on its own so he lifted up the float to force the sump pump to work. Tried to call them back in to actually fix the issue but the secretary just claimed they fixed the issue and starting arguing instead of offering to send a person to check it out again. When we finally came to an agreement that someone would come out the next day they then failed to show up the the property two separate days when they said they would and when tried to call back they would not answer. Escalated to insurance company and reporting to BBB for being a horrible business. Save your money and go somewhere else where your problems will actually be fixed and customer support is actually worth conversating with. Charged $65 to vacuum out the sump pump hole and acted like that solved everything. Worthless company.