Bret and Alliance Insurance Agency were amazing! We had awesome customer service from start to…read morefinish. It was a very personalized experience with a real consideration of our current needs as well as our financial situation. If you want an agent dedicated to giving you a first class, personal service, Bret and Alliance are first rate!

Bret Byrd helped my family choose a home insurance company and plan for our new home and he did not…read moredisappoint! From the very first interaction he was personable, informative and respectful. He searched through every outlet to find us the best company and then personalized the structure of quotes to our need specific on home type and location and even was able to work numbers to ensure we have the best possible fit for our situation. If you are looking for a stellar rep thats not afraid of doing the work and then some to satisfy your needs, Bret is the guy for you! Will be sending any and everyone his way because this is how your business should be handled, with care and respect!

Skylar was fantastic to work with throughout the insurance quote process. She provided competitive…read morequotes, took the time to answer all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed. Her responsiveness was outstanding. Every question or request was handled quickly and professionally. She made what can often be a stressful process simple and straightforward. I highly recommend Skylar to anyone looking for knowledgeable, responsive, and customer-focused insurance service.

Bradley was extremely helpful and wonderful to work with. I was able to find multiple policy that…read morewere highly competitive and flexible to my needs Would highly recommend!

After being with this location over 25 years I have had to move my business. Not by choice, but…read moreChris Lennon is the most disrespectful and unhelpful person I have ever worked with in any business. She used to be nice when I first obtained insurance here but has changed. Please see my review on google. Save yourself some pain and don't go with this location.

Yelp wouldn't let me update my review from 4 years ago..I've been with State Farm since I was 19…read moreyears old - 24 years now. At the time when I wrote my first review regarding Gene's office, I had no claims for my vehicle, one claim for my house - in all the time I had been with State Farm. Since Winter Storm Uri, things have changed. Feel free to message me directly for my experience with Gene Wolfgram's office and State Farm in general. I'll also be posting pictures that tell the story.

Outstanding service and professionalism!" I had an excellent…read moreexperience with Wholestate Insurance Group. Their team was incredibly helpful, responsive, and transparent throughout the entire process. They took the time to explain all my options clearly and helped me find the best coverage for my needs at a great rate. It's rare to find an insurance company that genuinely cares about their clients the way Wholestate does. Highly recommend them to anyone looking for trustworthy and reliable insurance service!

We have had John and his team as agents since 1997. If you're looking for a team that will always…read morebe in your side you've found them. Over the years we've had to use them several times and each and every time I have felt that they take a personal interest in our claims. It's like having your best friends helping you out at a time you really need it. Hard to find this kind of team these days. Our son recently bought his first home and it wasn't even a question where he's go for his insurance needs.

Excellent service the most trusted closing company the staff so humble and professionalread more

A lady ran into our Honda Van April 23, 2024 damaging it. State Farm said she was "uninsured" (we…read morehad Uninsured Motorist coverage). State Farm Claims towed our Van away and after delay tried to send me from home in Fort Worth to NW Oklahoma City for a rental vehicle! (Anette or Donna tried to help.) SF Claims ignored a letter on fair market value from our Certified Mechanic who had serviced the Van since new, it was also low mileage, SF ignored it. SF made a low-ball offer on our Van which I refused and I asked them to return our Van. Also said they were "taking the rental vehicle away". (Nice pressure tactic, right?) After THREE written demands for return of our Van over months still our Van was not returned! (I am a disabled Vietnam Veteran and a large Army green three-wheel recumbent bike was custom built for me to strengthen my legs weakening due to Agent Orange. I needed our Van to transport our two bikes.) SF produced a ridiculous $14,000 estimate on our Van which included things it did not have and a model it was not! I bought a vehicle for $20,000 cash to have a vehicle to temporarily replace our Van and insured it with a different company. A Lawyer colleague offered to help me, he immediately wrote a demand to SF Claims. Our Van was finally returned AFTER OVER FIVE MONTHS! It was returned with a broken windshield I had replaced ($400), a siphoned gas tank and interior mold where rain water had leaked in. ! I had the 4/23/24 wreck damage repaired for $3,250 cash not even close to $14,000! I also had to buy a $200 Engine module because the "Van had sat too long". Our Van is fine now except for the remaining cosmetic damage caused by SF not by the lady. I FINALLY received a Check from SF for property damage and loss of use of our Van 13+ MONTHS AFTER THE LADY HIT ME ON 4/23/24! My Attorney wanted to sue SF for Unfair Claims Settlement Practices and Deceptive TradePractices but I did not want to be involved in litigation with SF for 2-3 years. I have been a SF Insured for over 50 years, about 40 with Alan Zimmerer, and I have NEVER caused a wreck. I have easily paid over $100,000 in premiums. Due to SF Claims I have lost confidence in SF! And in Alan, he is NOT MY AGENT, he refused to help me and clearly proved the sole Agent he is. After months and I HAD TO accept help from an Attorney, Alan said he couldn't even talk to me. He didn't help before either to my knowledge. Beware-- Alan is NOT your Agent! I no longer view SF as "a good neighbor" or being there to fairly help me and our family. My wife a University Graduate Chair and I longtime attorney are leaders in our community and church, we will no longer recommend State Farm. If they treat us this way, how do they treat others? We treat snakes in the grass with great caution. The same from now on with State Farm. Caveat Emptor.

Very friendly staff, great phone response and they are there when they post their hours (not like…read moresome other agent in town) ... close to UNT campus and helpful. They shopped for discounts and found me a great rate with a strong company. Thanks Alan.

We are moving to Frisco from Kansas. The office and Virginia were all very helpful to make our move…read moreeasy! They set us up with all of our insurance needs and were very reasonable. Thank you!

Sofia Perez is an excellent sales representative. She goes…read morethrough all of your options and gives a breakdown of the policies at hand. Sofia is very thorough and passionate about getting you set with the proper plan that suits your needs; giving the best prices there is to offer.

The initial discussions, the onboarding and explanations of options, and through the initiation of…read morepolicies went flawlessly! The follow up and support from both Kevin and his team has been both welcoming and supportive!

I have been researching various insurance companies for several weeks with no success. After…read morespeaking to Tim Lydia with Kevin George State Farm, I finally found some relief and assurance of trust. Following the receipt of necessary documents Mr. Lydia analyzed the old policies and found me significantly better coverage for my home and auto insurance while saving me a substantial amount of money. He truly looked out for my best interest, by not only finding me an affordable rate, but his service was top-notch. The process was fast and easy. I highly recommend him and will tell all my friends about the excellent service Mr. Lydia provided. Hats off to Kevin George State Farm for having such great representation.