You walk into this place and immediately feel the "I voted for Trump and love the good ol' days"…read morevibe. But-they are super friendly and knowledgeable with great products. The interior is not the shiniest or cleanest of all. They offer free popcorn while you wait but I wouldn't eat out of that thing... nice gesture though!! I came in becAuse of some flat tires, they patched two holes for no charge and just said to come back when I needed new tires! I sure will. They have Hankook tires here which is what I prefer to use. Many other places in town do not. Will definitely come again.

Immaculate customer service. Angie is a hoot. It's a good shop for sure! I'm trust them. Walked me…read morethrough the repair I needed done before the alignment and really explained it for me. They've been.. patient with me.. I'll be back here for tires!

If you can avoid using Metra RV, please do. Purchased a furrion chill cube and after installation…read moreonce it was turned on turbo mode, the condenser fan cracked and flew around the inside of the AC unit. I contacted Metra RV to get help and guidance on what I needed to do because this was a manufacturers defect. Immediately Metra RV was accusatory to my installer and to me. Not once did I place blame on Metra rv and I knew that this was going to be a manufacturers defect but instead of working with me at the beginning , It was, how can we not help and put blame on everybody else? I had to tell them That this is manufacturer defect but they way they are coming off it feels as if it's me against Metra, but it should be me and metra against the manufacture. They have contacted the manufacturer for me, so I'm hoping I can get this issue resolved, and they have apologize for the way they came off in the beginning, but it wasn't apology That didn't feel sincere. And the whole conversation was still how can we get out of this and not help and push her onto someone else? Reed even decided to refer to me as a kid saying "sorry kid". I have a soft voice but I am not a kid I thought that Metra RV was good at first and of course they are always good whenever you are paying money but as soon as something goes wrong, they want to be completely hands off. Please save yourself the trouble in case you have any issues with your parts and use a different RV dealership. I feel like we would've been better off, ordering our New AC unit from camping world or even online at Amazon. Anyways, there is 109° weather coming we will just have to suck it up and be hot having a broken brand new AC unit. That this as you will but as a first time customer at metra rv. I do not recommend Update: metra called and wanted me to remove my review. Stating that I'm trying to run their business into the ground. My review stands. That phone call with him saying Im being detrimental to the business and they want me to take it Doesn't sit right with me. He called me opinionated, and essentially emotional but this is just the facts of what I have experienced. I am entitled to provide my experience with Metra RV And I'm not going to change that. Maybe in the future, when someone calls regarding having an issue, the person on the phone, the first person that is the first line of defense and experience for this company will be better

My wife and I really wanted a new truck camper, and just didn't want to deal with pushing RV…read moresalespeople. We found Metra RV, and they were absolutely refreshing. There was no pressure to purchase. There was, however, lots of great information and advice from many of their staff - from sales, management, owners, and their service department. They all helped us make a great and informed decision. When we finally pulled the trigger and purchased our rig - it was about as easy as it could be. Everything really went seamlessly. We have been enjoying our camper ever since. Our salesperson, Tammy, did an outstanding job for us! The sales manager, John, was always there to make sure that all our needs were being met. The service department helped answer several technical questions that I know will help us in the future keeping everything running smoothly in the rig. My wife and I would purchase again from Metra RV. It was exactly the experience we had hoped to have!

My wife took my F250 Ford in for new tires at 60,000 mile. She was in and out in less than 30…read moreminutes. Bought Falken tires and love them. So much better than the factory Mich... tires. The traction in our snow is absolutely great. Never been happier with a set of tires.

For starters, this is family owned and operated business. They go so far above and beyond industry…read morestandards that it's like stepping into a time machine. You're greeted promptly and treated like family. They're very honest, operate with extreme integrity and provide a true value that is nearly impossible to find these days. I started this venture at Les Schwab in the area. Let's just say I'll never go to another Les Schwab again. Then I wound up at Costco. They were incredible, but they weren't able to do what needed to be done. They suggested I come over here. The staff here was incredibly kind and friendly. They took me in almost right away! The service delivered was impeccable. And the people here really know what they're doing. Add to that a tremendous selection both new and used products available. This business is absolutely outstanding. then, while , there are very comfortable all over the place in which to sit. There is a tremendous selection of magazines and other ways to occupy yourself while you wait. There is a large selection of beverages and fresh filtered water. The restrooms are clean, the garbage cans have space in them and there's even stuff to snack on!

This is so close to the used car sales business it's not even funny. Sales people cant show you a…read morerig without extracting data. Then can't leave the place without manager approval. I will never go there again. One saving grace was our salesman genuinely was disgusted with the process also.

Camping World in Billings saved us! We had a plumbing emergency hundreds of miles from home, and…read morethousands of miles from our destination. Our shower control broke and was shooting water into the shower non-stop, preventing us from using any water at all. They were able to work us into one of the bays inbetween other service appointments, fix our rig, and get us back on the road a few hours later. Everyone was super nice, we had complimentary coffee, hot chocolate, and popcorn. Give them a call if you need any work done on your rig.

Simple, transparent, informed. I drove up, someone from behind the counter walked out with me to…read morelook at the windshield. She told me the risks involved in the procedure, the time required, and the price. I gave her the keys and in thirty minutes it was done. Instead of a visible chip with initial spidering, I now had to search to find the spot. Great quality and great value in comparison to a new windshield. Definitely will use them again if I have another need.

Look they arent the most "warm and fuzzy" people you will ever encounter but they do a good job and…read moreget it done. I had to fight tooth and nail to get my windshield repaired with them through insurance and played a stupid game of phone tag that included a 3way with my insurance for about a month but in the end its done and looks good and I appreciate the extra touch with a mini water. *sarcasm* Its the very least after waiting. Im a little bitter because I feel put out and find it weird that twice my windshield came in defective and had to wait this long. Maybe it really was defective but after my claim got lost and had to jump through hoops its hard to belive that nonsense. The note in my car doesnt match the actual vibe in the shop but its good for appearance. Probably thr nicest waiting room for a glass shop. Support local I suppose ‍. Sincerely a bitter but mildy impressed patron

On a family road trip our car was acting up and had stopped working, so we were towed to Heights…read more Dustin was so helpful talking us through everything they were doing to assess the problem and figure out how to fix it. Him and his team looked the car over and it turned out to not be a major problem at all. His honesty was refreshing and his assurance that our car was going to get us the remaining 900 miles home safely was comforting. We DID make it with no further issues. Thanks Heights!

I have been treated fairly and the guys are very friendly and professional. I highly recommend.read more

Wonderful staff in all depth. Was so wonderful. Very knowledgeable on every aspect of our RV we…read morebought. We brought our dogs and they gave them treats and water. Would highly recommend them to everyone they make you feel like family. Very satisfied customers Craig and Kim​

It's been a year since I let Pierce RV represent my motorhome for sale…read more With the understanding that all non camping items would be removed from it. Being an avid RV owner, I had camping chairs(2) tub style, 75' #10 wire cable, appropriate connectors for various parks across the country, 50amp, 30amp, 110v adapters, tool box with tools and electrical tester, 5 ton barrel jack, charger for E-bike(French made) had a hell of a time and expense getting a replacement. BBQ, drawer full of silverware and usual utensils. Dishes and pi s and pans all from Costco and it great shape. Tow ball for the insert. All of which I was told were not camping related. It Sat in their lot for 3 months and they told me I needed a new roof for $10k. I had a new roof put on the year before. I'm an old guy and old guys take care of their stuff and usually have everything they need before they pull out of the driveway. Really sad and disappointed in Pierce for being so dishonest. I have never heard a word from them after discussing this issue with the idiot I talked with. Needless to say, you have been warned.

We bought an RV--a Winnebago View on a Mercedes Sprinter chassis--and we lovingly named it…read more"Wombat." We adore the little tank, like seriously, to death. Then, for the last two weeks, Wombat and I got into a real toxic relationship with the onboard "good vibes" system. We went to Mercedes twice. Same story both times: a bunch of charging, a bunch of "we'll look into it," and absolutely no real solution--just money leaving the building at warp speed. So I convinced my hubby: "No more Mercedes." He agreed, and we went private. He found Quinn at European Performance. Quinn promised us a diagnostic on the DEF for free--which, naturally, my husband grabbed like it was a limited-edition coupon that might disappear. Mercedes in Billings wanted 2.5 times what everyone else was charging, so even the savings felt emotional. We pulled in, and before I could finish my seatbelt rant, Quinn had Wombat backed out and connected up. He ran diagnostics fast--like, "where did the time go?" fast. And here's the plot twist: the problem wasn't some rare unicorn issue. It was stuff that's extremely common on the Sprinter chassis... the kind that apparently no one can find or fix consistently. Fun, right? Quinn worked some magic, we got it sorted, and now Wombat is back to being the road-loving weirdo we know and love--no more drama, no more countdown, no more mystery warnings. So if your Sprinter chassis is throwing a fit go see Quinn. He'll get you back on the road without the repeat crash-and-paycycle. Wombat says thank you. And honestly? So do we.

Yeah, so, I have been told quite a few times not to go through these guys. The whole time I stood…read moreby them and were like "no, they are awesome.". Unfortunately, I have to say something because wow... I have taken my car in to these guys and they have done a good job fixing the things that I have paid for them to replace. However; here's the upsetting part... I took my car into them 3 times in a row telling them "it's running funny", "it's acting weird", etc. I also give them a little info... "while I was out of town I changed the spark plugs myself. You might want to start there, in case I did something wrong as I am not certified but they are. They assured me it wasn't the problem. They even said "It was driving fine, no issue." and to "keep driving it around until something popped up on the dashboard". Love that for me. Even told me that it "sounds" like and is "probably" a piston ring which would be a $8,000 fix. Went on a 1,000 mile (one way) road trip it almost gave out 35 miles before the destination. Thank you to new friends, I knew someone to help me. 15 minutes later... he SHOWED me that I, in fact, had forgotten to tighten my spark plugs. Also, thank you to my friends... even after pushing the car as much as I had... with a little bit of cleaning and proper putting it back together... compression test was perfect and she was running like normal. Beats $8,000 motor replacement... just saying.