I spoke with Jake and he was able to meet my needs on a tight time schedule with excellent service…read more Would recommend to others!

Jake was extremely friendly and helped me out with my small printing task. I came in just needing a…read moreshipping label printed and he was able to line me out. Thanks!

This review is for the packing and shipping of some fragile items. Do NOT trust this store to pack…read moreanything for you, especially if it is valuable...even after you tell them it's fragile and it's glass so please pack it accordingly and they promise they will...they won't. Or perhaps I was unlucky enough to have someone who didn't know how to properly pack...regardless, one time is enough to never come here for any shipping again. I had 6 light fixtures that I was shipping to my boss' friend for their apartment. They were not cheap fixtures. They were around $500 a piece, but my boss had no use for them so she wanted her friend to have them. We didn't have any packing materials and we trusted that a shipping company would have enough experience to know how to pack and ship such items. When I arrived, I was helped out by a nice enough kid and explained to him that the items are fragile, they're glass and to please make sure to pack appropriately. I literally carried them in and placed them gingerly on the counter and went over it with him. He assured me that, "Absolutely of course, we will pack these properly." Went through the whole checking out process (had other packages as well, but not fragile), got insurance for my packages and happily left to continue on a busy day of errands. When the package arrived at the friend's apartment, she said that she heard the tinkling of glass before she even opened the box. As you can see in the pictures, they were destroyed. There was one sticker that said "Fragile" on the box...no "Glass" stickers, no one wrote "Glass" anywhere even though we had discussed that...the bubble wrap was the WRONG kind of wrap...each light should have been wrapped in either bigger bubble wrap or styrofoam wrap PLUS bubble wrap. And there was only one layer of the slightly bigger bubble wrap around all 6 in the box. When I checked my receipt to start a claim, I saw that the kid hadn't added insurance to that particular package! I immediately kick myself for not double checking the receipt when I was done, so that's one me. I call anyway and speak w/the manager and let him know what happened and he gives me his email...I send him the pictures and write everything again and NOTHING. I follow up a month later and NOTHING this continues for 6 months. In addition to this b*llsh*t, I have a lot of work on my plate with my job and have to move twice a year so I've given up the ghost! However, I wanted to write a review about my experience so you know that if you ever need to ship anything fragile, pack it yourself or take it somewhere else completely and ALWAYS check the receipt to make sure insurance has been added.

I'm not getting my package at my apartment . There being left downstairs and anyone can take them…read more Plus I'm disabled and can not carry anything. I tried to talk to Customer service and they said they can't help. I have to go on line. I left a review and still no help As an older person I don't know how to do this. I just wanted to talk to a real person . Your service is unbelievable the worst thing I've ever had to deal with . I'll never use UPS again

I had initially had - what I thought was a quote that was way too high compared to other providers…read moreof the same service. I realized later I had misunderstood their quote and their prices were actually fair. My apologies for the poor review.

Payton and the crew at Allegra have literally never once let me down! I've given them super tight…read moredeadlines, edits to design and they always deliver on time, with superb quality. Thanks for always working with me guys I really appreciate your help and service!