One of the best chain restaurants we have been to in quite some time…read more Chain rest. are always a gamble, one may be great - a different town - not great. This location is extremely good. The place was busy, but the staff are clearly well organized and do a great job. The food was fresh, and good. I had a tossed salad and a patty melt. The salad was crisp and fresh, and the melt was very tasty. Someone is running this location well, staff was friendly not just to customers, but to each other.

First of all, the manager was kind and responsive and brought the moms at the table (it was…read moreMother's Day!) a cute insulated wine cup with a clever message. That's the good part. Sadly, our server (I believe it was Emma - hard to see because she was so quick to bolt by), was very inattentive. When we placed our drink orders she asked orders for each of the other three in our party - even asked my husband twice - and was about to leave our table before I had to stop her to ask her for a drink. My BLT salad with salmon was rather flat - the chopped veggie situation was nice but dressing was bland even after asking for lemon when no balsamic was available. Salmon was cooked nicely. But what made me write my review is that first, I had to get up to ask a manager for something for the salad after trying four times to catch our server's attention. Then she came to our table mid-meal - genuinely while my daughter in law and I were only halfway through our entrees - to ask us to check out. My husband was in the restroom and I had to ask her to wait until he returned! After many years in service, this was very off-putting and should be a no-brainer. She did ask a couple if times on-the-go if we needed anything, but these issues made that feel like an after-thought. Hubby loves Drake's so I'm sure we will return, but honestly would probably ask for a different server.

Front desk was super nice as soon as we walked in. Seats were very clean and comfortable. Our…read morewaitress was very nice and helpful. Service was quick and the food tasted wonderful.

Great food even better service will always be back anytime we are looking for a good place to eat…read moreand relax.

Been one of my favorite places to eat at since I was a kid. Food is always good and affordableread more

Every time my family visits Pikeville we come here, and the food, customer service, and homey…read morefeeling of the place never disappoints.

The service was excellent and the place was very clean and the staff was welcoming. The pricing…read morewasn't bad, but unfortunately, I tried this place because of the "Best burger in town" sign in the window. Being someone always on the lookout for a good burger, I decided to try it out. I was very disappointed. the burger was huge and looked amazing. However, the meat was extremely bland and not seasoned at all that I could taste. The loaded fries I received were okay, but the Luke warm canned nacho cheese wasn't very appetizing to say the least. Some good seasoning and better quality product would easily put this place at a much higher rating for me.

Really disappointing. We walked in and were ignored. We sat at a dirty table that had just turned…read more And were ignored. We finally left because there was no hope of ever getting served. Apparently if you are not a regular, you will be ignored. Don't waste your time.

Got a to go order for the new patty melt. It was very good it had thick cut bacon and one piece…read morewas not cooked but everything else was good. Service was good, ready when I arrived as usual.

My husband and I went there for the first time, The service was terrible, we felt rushed to order,…read moreshe never made is aware there were "up charges" like the sauce on our wings and my husbands onion rings that came with his burger, she only came to our table twice which was the initial order and for payment , And the price, oh my, for food that tasted and looked like it came from a box, and for the restaurant to have wings in its name, our wings were cold, the boneless was hard as a rock, our burgers were horrible. The food was so bad we only took bites out of what we got and left the rest, we left there with a $69 bill and the only thing that was half decent was the draft beer. The only reason I gave it 1 start is because I had to put something and the draft beer was decent.. Way to over priced for food that tasted and looked like it came out of the microwave !!! We left there hungry, thirst, and $69 broker!!

I ordered delivery on the app last Saturday. Paid 57.22 . Never received the food. Call BK and was…read morebasically told it wasn't their problem. Was talking to like I was stupid. I called doordash and they sent a request for a refund but nothing from BK. DOOR DASH did their part. I hope that the manager that was rude to me enjoyed my money.

Usually i love BK but after my wife baby dr visit june 3rd i had to stop by my favorite burger…read morejoint.Well I won't be stopping anymore.After getting a double whoop with cheese later that night all hell broke loose. I got sicker than a dog puking my guts up took a couple day to recover from my sickness. Never again forget that plant based meat thats not right.

Always great food and service! We go here when we can't decide what to eat! They offer American and…read moreMexican so something for everyone!

We went there for the first time on a whim. We weren't very hungry so we just shared some different…read moreappetizers. Everything we had was wonderful, especially the "Rattlers." Also, I believe the best salsa I have ever had. We will be back!

First time to ever not order a steak here. Won't make that mistake again! My barbecue chicken…read moresandwich had no taste and offered a squishy texture as the chicken was served too wet and all of it was placed in a "to go " box, which steamed everything. The French fries were steamed and soft--horrible texture. My rolls were doughy. I had to ask for ketchup. I'll take this stuff home and finish preparing it myself.

The wait time is really really long to get called to get a seat. I don't recommend this place,…read moreespecially if you have young kids or elderly that can't wait that long.

They had a bit of a mixup because I changed tables. The manager and the waitress were wonderful and…read moreunderstanding. And the food and music was great!

Got the Cadillac Burger - get the Cadillac Burger! You won't…read morebe disappointed. Don't get the chicken quesadilla - you WILL be disappointed. Unfortunately that is what my wife ordered, I couldn't eat the entire burger so she ate part of it. The staff are friendly, good drink choices - but you guys REALLY need to do better with the quesadillas. I still gave it a 4 - because of how good everything else was.