Friendly efficient staff…read more Best chicken we have had at a fast food restaurant in forever. Most and crispy: perfect! The mashed potatoes needed stirred more because it had lime or powder. Husband said the Mac and cheese was spot on and Cole slaw delicious. Clean facility even the drink station was fully stocked and wiped down

Missing part of my order, chicken was dry and overcooked, and truly I thought it was going to be…read moregood. Never had it before and well nothing else to say....will not give that whirl ever again.

The service was Terrible.. No one spoke when I entered the waitress made a joke about spreading…read moregerms and coughing on the food !!! Ps my sandwich was just thrown together and when I told her to please take her time she walked off , I DO NOT recommend this location until better service is established.

Pooooor Service The manager there is messy The tall light skin last I ordered my food they didn't…read morehave the bread I wanted so I asked a gentleman that worked there who was the manager and he pointed to the lady that was the manager of that store. I paid for my food went over by the bathroom door, where there's a table to sit at to eat. To remind you they can't see over there so after all the customers left out, I heard her questioning another employee about me asking what was my problem that I come in there every day with a coupon which is a complete lie and continue to say that every time I come in there I ask who the manager is, which is another complete lie, then as soon to pursue her and said, I'm right here after everything was said about me she still continue to go back-and-forth with me very unprofessional as a manager as someone who's supposed to lead the company and represent for the company did a terrible job. Workplace gossip should be a zero tolerance. No matter if the customer is in there or not talking about someone should be punishable. Should be fired immediately....... And I won't stop still she is.

I'm not so sure of this place. It was slow as a turtle going up a rock glacier. And I was the only…read morecustomer for close to thirty minutes. And my order. An 8 piece with 4 biscuits cost $20.00+ I got 7 tiny wings and one short thigh. The chicken was tasty but dry. Almost as if overcooked! Not so sure if I will give them a second chance or not. I have not ever seen a chicken place do this kind of shenanigans. I almost want to call the manager and ask them if this is a fluke or normal operating procedure. Oh yeah. The biscuits were okay.

Food is good enough. The driver thru employees are rude get your order wrong even after asking 2…read moretimes . Tied to call to get through to the management phone just rang no answer. With the limited choices in East Albany they just made my choice not to go back easy .

Hot, fresh food & nice people. Went through drive thru for 2 cheeseburgers--$3. Great lunch. Good…read morelocation. Looks clean. Impressed!

I've been to this Burger King on East Oglethorpe maybe four times now because I just moved in the…read moreneighborhood and they get my order wrong every time. At this point I doubt they care and I doubt management cares I'll just start taking my business to McDonald. No restaurant is perfect but at least McDonald's can get my order right over half the time. At this rate I have Burger King anyway but my way.

Yikes! Pulled up and the drive-thru wasn't moving. Pulled up to the speaker and no one answered…read more The car at the speaker next to me drove away. I kept talking to the speaker asking if anyone was there. No one answered. We switched to mobile order and went inside. Chaos! People inside complaining about priority being given to drive-thru. Employees apologizing. It was a hit mess. Finally a nice lady looked at our mobile order and got it ready.

The manager was rude asl at drive thru, fries were cold and I had to take them back in because she…read moredidn't want to open the window back up when she handed my meal to me. The floors were slippery asl inside store which was a accident waiting to happen, no signs saying slippery. The bathroom was nasty. Picture included I WILL NEVER PATRONIZE THIS STORE AGAIN.

Extremely rude workers. Baffling honestly how rude they are. Cold gross food too. Don't waste your…read moretime here. I'd rather be hungry

I pulled up with one other car in the drive through and ordered one burger, no fries or drink. I…read morepull up to the window and they tell me to pull forward after I paid. I continued to sit there for 20 minutes and watch 6 other cars get their food. Terrible service and I will not be going back to this location.

Food was hot and delicious. Service was great restaurant looks good and clean. Keep it up guys.read more

Visited the location Address: 2401 Dawson Rd Ste A2, Albany, GA 31707…read morePhone: (229) 435-5050 on Sunday 10/6/2024 purchased 2 kids meals and a strawberry sundae The people seemed uninterested in working the young guy was at the drive thru window he was OK however the person taking the order seemed completely lost. The manager on duty was propped up on the counter just watching and definitely not working. They gave me 2 bags with a burger and fry no napkins or simply asking if id like any condiments especially napkins that's a no brainier .....The ice cream was good but got a bit thirsty after eating the burger being that they did not give us the drinks (cokes) with the meal..... not a good experience at this location..I must say what is happening to customer service?

Service was terrible, I came around 12:40 pm and Charles a male individual made my food all sloppy…read more Didn't add the right things I asked for and was just in too much of a rush to finish even though there wasn't even a line of people or anything.

Ok, 5- Stars for Richard, a first rate sub pro at this shop which is co-located with Pilot #260 in…read moreAlbany, GA. 3-stars got Subway. Here's why. We're big time Subway fans. But it appears shrinkflation and qualflation have hit Subway. Case in point: the Cold Cut sub. Something has changed with blends of cold cuts Subway buys. The Cold Cut Sub is now tasteless. The ham doesn't even look or taste like Ham. Avoid this sub. We've noticed is phenomena in every Subway we've been to over the last year in many States East of the Mississippi.

The fact that the green beans are cooked with meat was my first indication that this meal was going…read moreto be good. The fish was cooked and seasoned to PERFECTION! Next time I will just get a regular baked potato though, because the cheese on the loaded one tasted like rubber or plastic. It made the potato difficult to eat. After spooning it out, the potato was cooked very well. The customer service was also excellent. You would think that the cashiers were servers. They made sure we had condiments, etc. When we got ready to leave my son asked me why I didn't leave a tip on the table. The service was just that awesome for a fast food restaurant.

We are visiting from Florida and stopped one the way. Adriana was extremely helpful, we didn't know…read morethe place or the menu but she explained everything. We have a huge RV and couldn't come through the drive- through but Adriana was very accommodating. Two thumbs up

Catering is awesome! Great place to grab a bite or host an event. The burgers are fresh, the sides…read moreare on point, and the staff makes sure everything runs smoothly. Whether it's lunch, dinner, or catering for a crowd, Burger Shop delivers every time!

The gluten free options from here are amazing and the burgers are delicious. The hamburger was huge…read moreand the bun did not fall apart like most gluten free buns. Service was quick and the people were friendly.