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    Harborside Hotel

    2.9 (83 reviews)
    ModerateHotels
    Open Open 24 hours
    Updated 1 month ago

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    View of the harbor
    Dave L.

    This hotel reminds me of ones in the Middle East. Lots of open spaces with marble, in the middle of nowhere, lack of attention to detail. First, this hotel is nowhere near the National Harbor. If you want to walk the shops/restaurants at NH, it's a 45-minute walk. The only thing worth doing near the hotel is Top Golf, if you're into that. The lobby is a huge marble area that lacks warmth or coziness. You can not enjoy a beverage in the sparse lobby seating if you want, because every table has a sign saying you can not. The hotel bar and restaurant play loud, grating music. But, if you're not interested in the music, there is nowhere else to relax except in your room. The restaurant is bright, loud, and expensive. The rooms are large and decent. King-sized beds with 3 tiny pillows. A purely basic bathroom (a tub that's about 4 inches deep). The shower water pressure was strong/nice. The room was clean, and HVAC worked. It has a working fridge, and the wifi is good/free. TVs in some rooms are Roku-driven, and some are cable. Views are nonexistent - the highway or Top Golf. I do not recommend it unless other hotels are unavailable.

    No clock in the room
    Davina W.

    Ok, let me say initially I would have gave 3 stars but after the mess we had to deal with, I will say 1 star is being mighty generous. When we arrived the front desk was half way polite but I let it slide because I was tired and we had been traveling all day. Our room was near an ice machine, across from the staircase and near the window where people would come and look at Top Golf. Which is a newer attraction that is located right beside the hotel. I always inspect and clean my rooms before doing anything else. The bathroom is very outdated and needs major cleaning and upgrades. The sink stopper was broken, so I called front desk immediately to have someone take a look at it (didn't want to get charge for any incidentals). They had maintenance come up rather quickly. I don't all he did but it really didn't fix the problem bc the sink stopper still didn't work properly as the sink would fill up quickly and drain slowly. We were missing a glass sliding door to the closet. The tub knobs were old and nasty looking. Even after sanitizing and cleaning thoroughly they were still just ugh. As stated the bathroom is very dated. The beds seem smaller than most hotel beds but they weren't that uncomfortable to sleep in. It did get kinda noisy at night since we were located near the window and ice machine. We could hear people hanging out near the window. They offer free shuttle services to MGM, Gaylord and the outlets. You just call them prior to arrange pickup. Last call is 10:45 pm as services stop at 11pm. The first day everything went smooth with no problems or complaints. The second day is when it hit the fan and resulted in the low rating. As stated we hung around the hotel a few hours bc the weather was not the greatest. Once it cleared up a bit we decided to go hang out. The shuttle service picked us up and took us to Gaylord and later to the outlets. Ok after hanging out at the outlets for a few hours, we were tired and ready to head back. I called for shuttle service pick up and was placed on hold for about 5 minutes. I hung up, called back and was told the shuttle was headed our way and would be there in 10 minutes...10-15 minutes later no shuttle. We called back and was told the shuttle came back to the hotel to get guests and was headed back. Mind you the shuttle never showed up to pick us up. 25 minutes later we called back only to be placed on hold again and lied to again saying the shuttle was headed our way. Once again no shuttle! Call again, " oh he's heading that way it should be about 10 minutes". ONCE AGAIN NO SHUTTLE!! At this point we have seen several shuttles from other hotels come and go at least 3 times. I have witnessed people shop and leave! Oh did I mention it was freezing cold!! So we took turns standing and waiting for the shuttle while others went into the warmth of the stores. The shuttle finally arrives 1 HOUR LATER!!! By this time we are all very upset and ticked off. When asked what took so long, the driver gives a snarky reply which doesn't sit well with us. We arrive at the hotel to explain it to the front desk only to be dismissed and given half attempts of an apology. The manager on duty did nothing to assist us and never even talked to us about the situation. I understand totally how shuttles work and busy they are but just be honest with your guests and say "it'll be about 20 min or so he's busy and we only have one driver". Not keep lying saying he's 10 min away or he came and left. I am very disappointed in the overall experience and will not be staying here again.

    The wonky TP spindle
    Laurie J.

    Pt. 3 There are too few if any hangers. There are no luggage racks. The lighting is "off. There is no storage space in the bathroom. There is no lighted magnifying mirror. The toilet paper spindle is wonky and points downward so the toilet paper has a tendency to fall on the floor. There is not adequate storage space in the shower for your body wash and what not. The shower is laid out incorrectly. The showerhead is at the same end where you get in the shower as opposed to being in at the opposite end. We didn't have hot water for two days and we had intermittent television service on a TV that is too small for the size of that room. And there is no channel lineup guide. The elevators need to be vacuumed daily, and that trashcan in the empty ice machine room was never emptied by the time we left on Tuesday. I have no idea what is going on with the locks in the public bathrooms, but in the restaurant one stall was locked from the inside and no, it was not out of order. Same for the public bathroom just around from the lobby and across from the ballroom: two stalls were locked from the inside, but not out of order. This has to be a malfunction, because no woman in her right mind would crawl out of the bathroom on the floor to exit the stall with the door still locked. Oddly, there is a soap dispenser in the handicap stall? My first recommendation is hospitality and customer service training for all staff. Learn how to greet people. Learn how to answer the phone. Learn how to say yes and no and not uh-huh. Smile. Cut your fingernails to a pleasant business length. Muted makeup not Halloween makeup. The lobby furniture is too low to the ground. Everyone who comes to your hotel is not going to be 30 and under or able-bodied. Think of your customer who is 60, 70... 90.

    Hotel Lobby
    Kimber V.

    This hotel has lived many lives. This version of the hotel seems to be the best version.

    Turkey burger with sweet potato tater tots
    Courtney L.

    I visited Harborside Hotel after a day party in the MGM. It was not packed and it was around 8pm. Half the bar was empty and half of the tables were occupied. We sat down on the empty side of the bar and waited for an available bartender. Well, we tried to. Problem #1: there was only one bartender for the entire restaurant. Please let me preface that I totally understand the constraints establishments have with employees during the pandemic. I'm totally supportive and understanding. However, this was not that. They weren't packed at all. Since my friend knew the manager of the restaurant, he was able to alert them of the slow service transpiring. Nonetheless, we were able to get our order in after waiting 20 minutes or so. It took probably an additional 30 min to receive our meals. My burger was cold. The tots were hot. I was so hungry at that point, I just ate the food. I'm unsure if I have the desire to visit again. A lot of changes will need to be made first.

    This spot has been completely redesigned and is very modern looking from previous years.
    Mike R.

    Company paid for a stay here recently so I was excited to check out the place. Been in the restaurant/bar many times but never upstairs to the redesigned rooms. The rooms weren't all that memorable under previous brands/flags or management. It was "The Lexington" prior to it being a "Best Western" and who knows what all else. This property appears to be more in line with the high end image National Harbor is attempting to project over the last several years - even though this hotel is technically located in Oxon Hill. They're going for that Miami SoCal flavor. They did a good job. Service and decor is impressive. The prices reflect that too...lol. I didn't try the breakfast although it appeared inviting from the glimpse I got. Maybe next time.

    Nice, clean rooms.
    Carlyn P.

    Traditionally I stay at the National Harbor when I am in this area. I decided to give Harborside Hotel a try because there wasn't an additional cost for parking. They also included breakfast in their rates. I checked in on a Friday and checked out that Sunday morning. This hotel has a full club. Like. Club club. After a long day and night, I arrive to the hotel late Friday night to find that the parking lot was packed because of the club. As a paying lodging customer, I had to park very far in an area of the lot that was not well lit. I was completely annoyed. I did appreciate that there was a police officer parked in that area of the lot. I walk in the lobby and there were people everywhere. The music and bass was concerning. Actually, I had mixed feelings. I was so exhausted that I was concerned that I would hear the music and bass in my room. I was also intrigued. If I was not so tired, I would have checked out the club. I appreciated the option of having a bar downstairs. My room was on the 6th floor right across from the elevator. The music came right up the shaft and I could hear the music. The great news is that I was so tired that it didn't bother me. I was however bothered by the noise of hearing each person who got off the elevator. They were drunk, loud, running into walls, etc. Again, very annoying. I finally began to go to sleep and a fight breaks out in the hallway. I get up to pack my stuff. I called the front desk to let them know I was checking out. They offered me another room to try first. While they were working out where they were going to move me, you can hear security come upstairs and break things up. Edward and Crystal did an amazing job with expediting my move to a higher floor at the far end of the hallway. They were very apologetic and accommodating. The rooms are pretty nice. They have a sleek look to them that made me feel comfortable. The beds are high and comfortable. The location is in a key area to the major highways, national harbor, casino, outlets, etc. The breakfast was interesting. It was great to have the option to have a hot breakfast. The first morning I went, they ran out of food. The wait for potatoes, sausage, etc. was over 30 minutes. I offer them grace because there was a cheerleading competition. Food probably went quicker than expected. The next morning, they were out of hot food again. I ended up eating fruit loops and calling it a day. Overall, this is not my scene. I need peace and quiet. For me, it is worth paying the additional money for parking and food at the Westin, Gaylord, or Residence Inn at the National Harbor.

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    Page 1 of 3

    Ask the Community - Harborside Hotel

    My god daughter's birthday is the 1st and I would like to throw her party here what is this place like good and bad?

    Not high class at all. Just depends on your standards.

    Don’t See Your Question? Ask Away!

    Review Highlights - Harborside Hotel

    I called and spoke to the Front Desk Supervisor, DaVon and she was a pleasure to speak with and work with.

    Mentioned in 3 reviews

    Read more highlights

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    I recently stayed at the Hyatt Place National Harbor for my birthday and thoroughly enjoyed my…read morestay. The hotel is absolutely gorgeous, and my room had an amazing view of the Potomac River and the Ferris wheel. It was truly an incredible experience from start to finish. What stood out most was the exceptional staff and customer service. From the moment I checked in, they made me feel celebrated. I was greeted with a warm "Happy Birthday," and throughout my stay, every staff member I encountered was friendly, welcoming, and eager to help. They truly went above and beyond to make my birthday special. I especially want to give a huge shoutout to Michael, who was there every morning at breakfast. He was the perfect person to see first thing in the morning -- friendly, helpful, upbeat, and genuinely kind. He made each breakfast experience even better. Queen and Kendra were also incredibly warm, friendly, and helpful during my stay. I also have to recognize the wonderful woman who checked me in upon arrival. First impressions matter, and she absolutely delivered. She welcomed me with a beautiful smile, wished me a happy birthday, and immediately made me feel comfortable, valued, and excited to be there. Her warmth and professionalism set the tone for the entire stay. I wish I caught her name. She deserves to be recognized The hotel itself was spotless, beautiful, and exceeded my expectations in every way. I cannot wait to return, and I absolutely encourage anyone looking for a relaxing, upscale, and welcoming stay to book here. It was an amazing birthday experience that I'll never forget.

    I thoroughly enjoyed my stay at the Hyatt, though the detached parking garage was a minor hassle…read more The location was excellent--surrounded by restaurants, shops, sights, and convenience stores, with endless activities and no dull moments. Location was close to everything we had planned. Check-in: Quick and pleasant. Cleanliness and staff: The hotel was clean, and all staff were helpful. The cleaning staff in particular were attentive. Room: Amazing king suite with harbor views. Felt like a mini apartment with separate seating from the bedroom. Breakfast: Decent complimentary breakfast; my dining man appreciated the turkey sausages (no pork). Overall: A great stay with just a small parking drawback. I will most definitely stay here again.

    MGM National Harbor - Hotel Entrance

    MGM National Harbor

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    I visited the MGM National Harbor two weekends in a row, once just for fun, and once for a…read morestay/spa/soiree. It's definitely a good time! The parking is very easy and accessible to the casino. The stores are fun and the restaurants look great. The atrium is beautiful and I was lucky enough that it was Lunar New Year themed when I visited. The rooms are quite nice and very clean, plus they are spacious. Bed is comfortable and the shower is great. Climate control worked well. It was an enjoyable stay and I would stay here again. The spa was fine, but more on that under separate cover. For food, I ate at the National Market (food court), from both Zizi's Pizza and Noodle Bar, both of which were fine, and I'd eat at again. I also ate at the Bellagio Patisserie, which was good--I liked my flatbread and latte for breakfast, along with my dessert. Room service was enjoyable, as I ordered a very delicious chicken tender and tots meal. I'm not a casino person but I do enjoy walking through one and MGM has a fun vibe. I was hoping to try Blossom during one visit, but it did not open in time. We had drinks in the lobby bar, which is well-appointed and lively with delicious cocktails and great service. We also had drinks at Osteria Costa, but service was not great. The website/app leaves much to be desired. I could not find all needed information and opening times for restaurants and stores were incorrect, which is bewildering and causes one to wonder what else management is overlooking. Staff is super friendly and helpful though, and I am looking forward to returning.

    Big. Shiny. Confident. It has that casino energy where everything feels turned up a notch. Glass…read more Lights. Movement. Money sounds in the background. The architecture is dope too. Sleek without feeling cold. It gives the whole place a real destination feel instead of just a room full of machines. The baccarat setup stood out. Lots of tables. Good weekend energy. It felt active without feeling impossible to get into. The mixed table games gave the floor more range too. Enough variety to wander. Enough action to keep the room alive. Very casino main character. Very "one more hand" behavior. The slot machines were strong. Plenty of options. Bright screens. Good variety. Easy to get pulled into a section and lose track of time. They had that modern casino pull where the machines feel like little video games with rent due. Fun. Loud. Addictive in the expected way. The food area was decent. Convenient more than special. It handled the need. Grab something. Reset. Get back to the floor. Nothing that stole the show but enough to keep the night moving. Parking is huge. First-time confusing though. The size is helpful once you understand it. But pulling in for the first time had that "where exactly am I supposed to go" moment. A few more mental breadcrumbs would help. The vibe is weekend casino polish with a strong National Harbor flex. Big property. Big tables. Big lights. Easy to make a night out of it. it's giving... Ocean's Eleven after the group chat picked Maryland.

    Gaylord National Resort & Convention Center

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    The convention center does a fantastic job of keeping up with both events and guest needs. It…read moreneeds to do some work as the escalators seem to need refreshing and things will be getting old soon. But I loved being able to stay inside the bubble the entire time and was very well cared for. From the pool area below to the roof nightclub, it was a great stay. Check in was easy and well informed, valet was right on point once we figured out the process. Our first room we discovered an AC leak and it took about an hour to investigate but then pretty quickly were able to move to a new room. I am fairly sure this new room is one of their "extra" rooms they don't really use due to some odd screws and dust left on the desk, sticky spot on the floor and just general oddness of things. But everything worked, nothing leaked, and we really liked the chaise couch/bed. I don't know if those are in every room but they should promote those more. The market prices are insanely high, you can accept it but having a fridge and microwave cuts down on a lot of that need for the most part. But be prepared for $14 basic chicken patty on a bun prices. The steakhouse had good service tableside though I cannot wait for the truffle trend to end. Using our drink tickets from check in was very easy and servings were large. I've heard many bad stories of experiences from this hotel and ours was full of weird moments but their texting service was phenomenal for every question. That is how technology should be applied!

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    Residence Inn by Marriott National Harbor Washington, DC Area - Hotel breakfast area

    Residence Inn by Marriott National Harbor Washington, DC Area

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    This will be my go-to hotel in the National Harbor going forward! I've stayed a few in the Harbor,…read morebut this has been the best. We stayed here to attend a party in the Ft. Washington area. You know, trying to be responsible adults. When we pulled up to check in there were a few people ahead of us. The receptionist was still very polite to everybody. She answered our questions about parking and we were set. By the way, it's very convenient that the parking garage is right across the street. You can use your room key to enter the hotel from the backside (across from the parking garage). You can get your parking ticket validated to allow in & out access. The decor is modern and updated. I like the way they've set up seating areas by the dining area for say...... a family with small kids to eat together. There are a few TV's on the walls in the sitting areas if you'd like to just chill. The room, or should I say suite, was nice. I like that the TV swivels 360 degrees so you can turn it around to watch while on the couch. Then swivel it to the bed and watch there as well. We had a kitchenette with microwave, plates, glasses, siverware, a stove, etc. The bed was comfy, but the pillows were a bit lumpy. They did the job. The water was HOT and had good pressure. What else do you need? Oh, the gym was pretty good for a hotel gym! They even had kettlebells. They also had a store with plenty of everything you might need while you're there. I felt comfortable there. The door and elevator both required key-card access. The carpet didn't look worn down. The hallways were painted (or it was probably wallpaper) a nice grey color. It really felt homey. We'll be back.

    My husband and I stayed at the Residence Inn by Marriot for five nights during Podcast Movement in…read morelate August, which was being held at the Gaylord Resort across the street. We stayed here because of our pet, and the hotel allows for fur guests at a reasonable visit fee. The suites are spacious and have all that you need to feel like you have a home base when you're away from home. Some of the highlights or good things about our Residence Inn stay: - There is a nearby parking deck and the back entrance of the hotel is right across the street from it. So, it's very convenient when bringing in luggage or just going in and out daily. - Our room was on the 7th floor and was very spacious. The suite layout was comfortable with the kitchenette, living room area, bedroom area, and bathroom/closet situation. - The kitchen has a full-sized fridge, where you can store groceries and do your own cooking if you want. The drawers and cabinets are supplied with plates, cookware, and various utensils. The kitchen has an energy efficient dishwater and a garbage-disposal sink, too! - The free breakfast buffet is pretty good! Hot food bar, waffle makers, cereal, yogurt, bakery good, hot coffee, cold brew, etc. The whole gamut of breakfast food stuffs. - Laundry room! Our trip to D.C. was nearly two weeks long, so this was great towards the end of our trip. You can ask the front desk for a roll of coins in exchange for cash. The washing machine costs $4 to use for one wash cycle. The dryer is similar to costs except you can add in increments of 25 cents. It's by the gym. - There's a gym and workout machines. My husband who used it said it does the job. - The Residence Inn is close to casual eateries, bars and various entertainment venues (if you're into dueling piano spots, you're in luck!), and within walking distance of a CVS pharmacy if you need.

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    Stayed in a 2-bedroom Presidential Suite at Club Wyndham National Harbor for spring break and…read moreoverall it was a really solid stay. The space is what stood out right away. Two full bedrooms, plenty of room to spread out, and it made a big difference not feeling cramped for a whole week. The full kitchen and separate living area came in handy, especially with kids, being able to cook, snack, and just relax without always going out was a plus. The location is hard to beat. You're right at National Harbor, so everything is walkable....restaurants, shops, the waterfront. It made the trip feel easy and low stress. I will say, while the suite is spacious and comfortable. They have made renovations but some areas could use a little updating. Things like the countertops and faucets felt a bit dated compared to everything else. Not a dealbreaker at all, just something you notice. There is a daily parking fee that guests are responsible for, $25 a day. Service was good overall, staff was friendly and check-in/check-out was smooth. All in all, I'd stay here again. Great for families, great location, and the extra space really makes the difference for a longer stay.

    I was really happy with her stay. It is located at the National Harbor with plenty of things within…read morewalking distance. There's a lot of restaurants around. A CVS for your convenience. At the harbor, you can take a boat ride to Alexandria, ride the Ferris wheel, or just people watch. Parking across the street is $25 per day. It's about 15 minutes away from national Mall, and 10 minutes away from a super Walmart. The rooms are clean and spacious. They have a full kitchen with same accommodations as we were at home. Room was well maintained. Property is clean and inviting. Many activities and daily events. They have an indoor and outdoor pool. They have a large hot tub, corn hole, outdoor electric fireplace with TV, lounge chairs with umbrellas. There have an activities center. It has a pool table, ping-pong, table, foosball, Pac-Man arcade, Lego room, theater, board game room, and video game room. Plenty of things to keep the kids busy.

    Harborside Hotel - hotels - Updated May 2026

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