While it is never fun to have to call in with issues, I had the pleasure of working with Jacob and BJ from Harbor Rooter, and I must say, they exceeded all my expectations. From start to finish, their professionalism and dedication were truly exceptional. Jacob and BJ went above and beyond, thinking outside the box and refusing to give up until they found a solution to my plumbing issue. Despite facing unexpected challenges, they remained friendly, kind, and incredibly patient throughout the entire process. What really stood out to me was their willingness to tackle a problem that proved to be more difficult than anticipated. Instead of cutting corners or giving up, they approached the situation with determination and a positive attitude, which made all the difference. Moreover, I was impressed by the level of care and attention they showed towards their work. It's evident that they take pride in what they do and genuinely care about delivering the best possible service to their customers. I also had the opportunity to interact with the owner, who was equally cool and accommodating. It's clear that Harbor Rooter is a company that values both its customers and its employees, creating a positive and supportive environment for everyone involved. Overall, my experience with Harbor Rooter was nothing short of fantastic, thanks to Jacob, BJ, and the entire team. I wouldn't hesitate to recommend them to anyone in need of plumbing services. Keep up the excellent work! read more

Please forgive me if I misspell his name, but Jerramy and his guys at Harbor Rooter are amazing! We do try to DIY some home projects, but for the big stuff, like plumbing, we turn to the pros. This home is new to us, and as the months went by, small plumbing issues were popping up, then not-so-small issues were. It's always stressful finding a new provider or contractor, especially when you've moved from a much bigger city to a smaller one. We were so fortunate to find Harbor Rooter! I knew they'd be busy and that we aren't the only ones in a very old house with toilet and plumbing trouble! Even with that, Jeremy contacted me right away, and set an appointment to come out within a day. He's very communicative, and great at explaining everything in layman's terms. He's knowledgeable and a true pro! The whole crew is great. We've called Harbor Rooter out several times, and they're always quick to serve. They fix our problems, explain everything that was done, and their prices are very reasonable, if not great! As long as Harbor Rooter is in GH County, we will keep being loyal customers! Thank you! read more

I've never before had such a high quality, professional and efficient experience with a plumber. First, when you call, there is someone right there to answer your call. My appt was made for the next day, and they showed up right on time. Justin and Jacob first covered their shoes with protectors before they entered my house. They set up their snake to unclog my kitchen drain. It was all done in about 20 minutes, They were friendly and polite young men, but as true professionals, they wasted not a minute. I had compared prices with a few other plumbers, and received outrageous quotes. I consider the cost for this service well worth it. As a single elderly woman, living alone, I am always wary of having to hire tradesmen,because I so often feel they have taken advantage of me. It would be a different world if all the contractors and tradesmen I had to deal with were like these gentlemen. I makes me proud of Aberdeen. read more

We recently purchased a home in Hoquiam. When we moved in we had a few plumbing issues that I was willing to pay a plumber to do. After weeks of calls unanswered and no shows we decided to fix the few things ourself. Well, about 2 weeks later another issue arouse that we couldn't tackle, so I pulled up plumbers in our area AGAIN and got the same response from local plumbers. In my google search I was desperate to find a plumber I hadn't called and I came across Harbor Rooter. Gave him a call in just a few short hours he was here and tackling the job. He is amazing, friendly, knowledgable, courteous, and reasonably priced.There were a few issues going on behind the wall that we weren't aware of and he rectified those as well on his visit. I would definitely call him in the future, and you should too! read more

The reviews of this company are spot on. When I called Jeremy, he picked up on the second ring. He listened to the problem I was describing and he new exactly what the problem. We scheduled the appointment via text, which was great for me because I was at work. The next day he showed on time and was very professional. Before any work was performed, he laid down a bunch of protective sheets on the floor. He got the clog undone, and then showed my wife that everything was draining. She said she wanted to check one thing to see if it was unclogged and he said go ahead and prove me wrong while laughing. Very professional, very comfortable to talk to, listens to you rather than assuming the problem like some other plumbers. If I could give Jeremy and Harbor Rooter more stars like 20 of them. read more

I left a rave review the last time I used Harbor Rooter but Jeremy and Bob (I hope I have his name correct) simply outdid themselves yesterday installing my shower. If there were any way I could give them more than 5 stars, I would not hesitate to do so. Efficient to the max; went out of their way to perform work I never expected and did so quickly, cheerfully and efficiently; highly skilled and knowledgeable plumbers and very reasonable price. I cannot recommend this outfit highly enough. Simply tops in an area that really, really NEEDS competent plumbers such as these. I hope they read this because I really want to thank them for such a professional job. Simply the best. read more

After getting little or no response from other plumbing establishments over the last couple of weeks I called Harbor Rooter hoping to get something set up for my brothers house... about 3:30 today (the same day I called and left a message) I received a call back saying they could be at my brothers house in 20 minutes... the two of them worked a good couple of hours getting drains running normal... they charged the quoted price and left - all in the same day! They did wear protective clothing covers and plastic throw downs to protect the house. Would use them again if the need arose. read more

thank you so much for the great service! I had leaks under my kitchen sink and your guys came a day earlier then scheduled. I thought it would be a long to wait to get a plumber. Bacon(Jacob) and Justin were there right on time and gave me an estimate. They started working on the problems right away and were completely done with the repairs very quickly. They both had great personalities and were so polite. I will call again without hesitation if I have another problem read more

I have nothing but total respect and appreciation for this company. They are always quick to help with any repair I have, with being a property manager, there are a lot. They are quick, knowledgeable and know how to communicate effectively. They have helped us with so many late night emergencies, I can't thank them enough for taking time out of their personal lives to come and rescue us! I have even referred them to all my friends and family in the area. Great, great company. read more

As a General contractor on jobs sometimes you have to sub contract things out. This can be taxing and time consuming when you hire someone who does inferior work. Harbor Rooter is a company that exceeds expectation and does superior work. We use Harbor Rooter as much as possible to complete jobs with ease and with no headaches. If you are looking for a plumbing service that is fast, efficient, and friendly look no further. We highly recommend using their services. read more

You will not be disappointed. Bob and VJ came a day early, and didn't stop until the problem was resolved. Professional, efficient, and most importantly dedicated to solving the problem. If they did plumbing work I'd would hire them in a heartbeat. Excellent work, price was flat rate no matter how long it took (which is far better than an hourly rate). Thanks for excellent service, I hope I won't need you again, but if I do, you'll be my first call. read more

Excellent service. My phone call was answered immediately and the work was scheduled for the same day. The job scheduled prior to mine took much longer than anticipated,but I was updated twice on his estimated arrival. He arrived at 7:30 p.m. and completed the job. I suggested that he could do it the following day, but he insisted that he follow through with his promise of completing the job on the date promised. I highly recommend this plumbing company. read more

Kitchen a mess with a broken pipe and clogged drain. Called 5 plumbers and this guy showed up in 20 minutes. Didn't even get a coll back from anyone else before he completed the job. Very professional and courteous and I paid way less than expected. I will NEVER call anyone else ever again. This is the way a service business is supposed to be run. I would not hesitate to call this outfit with any plumbing need, Highly recommend!!!! read more

A water pipe in the front yard was leaking underground. Harbor Rooter detected the leak, repaired the pipe and back filled the dirt. Team Jacob and Justin arrived on time after a prompt scheduled date. They were efficient, professional and friendly. The price quoted was upfront and didn't vary at completion. Bravo! And Harbor Rooter was happy to service Ocean Shores. A great Value!! Claudette V. Ocean Shores read more

Wonderful service performed by competent plumbers. I can highly recommend this company to anyone who requires prompt service and reasonable rates. The experts who responded to my call for help were very professional and polite. They explained everything that would be required and offered me several options so I could make an informed decision. Joe and Jacob are a great team and a credit to this business. read more

We needed a hot water heater replaced and we're having a hard time having a plumber get back to us. Called Harbor Rooter and they answered the phone! Got the quote and they showed up Monday morning to do the job. Our water heater was 30 plus years old, but they did the job in less time than I was told. Very professional. We were very pleased with all aspects of the job. Would definitely recommend them.​ read more

Excellent service!! Had called another Harbor company and left a message, but received no call back in 24 hours, so I called Harbor Rooter. I called around 10 a.m. and they were here at 1 p.m. and gone within the hour. Issue was resolved. Joe and Jacob were polite, knowledgeable and cleaned up after themselves. Can't ask for anything more. They'll be my go to guys in the future. Thank you! read more

My water heater blew out and I serched every plumber in the Aberdeen area. All had a 2 week wait before they could check it out. Jeremy called back and came out the same day. He ordered the water heater and replaced it as soon as it came in 2 days later. He stuck to his estimate even though the job was bigger than he had anticipated. Thank you! I will use them again for all plumbing needs. read more

Jerrimy and Zach were able to come the same day I called. They took care of the roots growing into our septic tank through the aggregate lid and also were able to cut out roots from down the pipe that leads to the house. They filled the hole in that they dug, cleaned up, took care of everything. They did a great job and the price was reasonable and worth it. read more