We hired Harbor Home Builders in Punta Gorda to help complete our Hurricane Ian repairs after doing much of the work ourselves. We were told they "stand behind their work" and would complete the punch-out list. That was not our experience.
We were asked for final payment over 6-8 weeks while multiple items remained unfinished. We ultimately paid based on assurances that the remaining work would be completed. In our experience, that follow-through did not occur, and several items remain incomplete. These items have remained unresolved since mid-January.
Outstanding issues include incomplete exterior cleanup, rust stains left on the driveway from a dumpster, leftover debris and materials (including a large sand pile in the yard), HVAC foam still on the exterior, and unfinished details throughout. While most of the sheetrock work itself was acceptable, there is still sheetrock mud left on doors, around window perimeters, and on windowsills--basic cleanup that should have been addressed.
We were also told one thing regarding the HVAC system and received something different after questioning it, which reflects a lack of clear communication.
I requested HVAC warranty documentation for our records via email to the owner and have not received a response.
We acknowledge we could have requested a more detailed scope of work upfront. However, we expected the project to be completed and the remaining items addressed. Our review reflects our experience and the current condition of the project. read more