Horrible place to visit. I stopped by real quick on lunch break to grab something and from the…read moremoment I walked into the door the old lurch looking man began to stalk me and stand beside me the entire time I was there from start to finish as if I were there to shoplift something. Very uncomfortable. Maybe business would be better if that nitwit wouldn't harass customers.

I am only rating a one star because a negative zero wasn't an option. Home Depot's customer…read moreservice is excruciatingly awful. I believe in treating people with kindness-- and actually helping others. Here is not the case. So, I just discovered that Home Depot is charging me interest on their card for two (2) different appliances when I only have one appliance (a refrigerator that was on display). I was made aware that my two promo rates have expired and now they are charging $273.58 and $115.03. Joseph was somewhat pleasant over the phone, yet not helpful at all. My only question was to find out what the second item is that I'm being charged for. He said that if I don't have a receipt-- he can't help me. "It's been six months, Joseph. I no longer have the receipt. Can you pull up the appliances that I have with you? That shall solve the problem." That's me thinking that something fraudulent has happened (LOL). But, I was also made aware that because I didn't pay off my refrigerator in six months, I now have a 29% interest rate. For the record, my FICO is close to 800. I also never missed a payment and pay twice the minimum every month. Let me mention again that I have close to an 800 FICO SCORE! A 29% INTEREST RATE? Really? My message is to advise everyone to not open a Home Depot account/card. Shop at LOWE'S; ACE; Walmart. #DeucesHomeDepot

On March 11, went in and asked the clerk if she was the paint expert. She said she was. She…read moreabsolutely was! She matched an old paint color from 2007! Kind, courteous, and professionally handling all customers. I appreciate employees like her.

Used to be great It's like a ghost town now, the store is…read moremostly empty and all of the equipment is gone I guess it's similar to the entire down town, all of the businesses are gone, it's making a slight comeback inn the lower end but for the most part, it's dying

What a difference changing locations can make! Eddie treated us as his most important priority! He…read moreand Pam stayed in constant communication from our initial interaction until our order was complete. Don't waste your time or money going anywhere else! The staff here are the epitome of professional and personal customer service!

I found this locally owned Sears Store to be very #customersatifaction first…read more They showed me what was on sale & directed me to the correct product to satisfy my needs. Thanks! For Great Customer Service!! See you soon.. www.gobza.com/freesignup

Saved by the blade!!…read more I looked all over town for bi-metal reciprocating saw blades for my "saw-zaw." No luck anywhere in town so I gave Sears a try before giving up. Voila!! They had them and I just thought they only sold appliances and mowers. Really saved my fanny on a job I was trying to finish!! I will definitely give them first dibs when blade hunting. Salesman helped me order a Craftsman rotary tool also.

I have had several occasions to buy items that Lowe's and Home Depot service people obviously know…read morenothing about even though they are department managers. Any time I go to Ace in Brandon I am treated with professional courtesy and abundant knowledge about whatever you need to buy. This has become my Go-to store. Ridgeland resident

Went in today looking for help on putting on a motorcycle shield. A couple people helped me special…read morethanks to John! You led me in the right direction I sure do appreciate it

it would be nice to know that your door store hours are different than your online hours. That are…read moreposted. I drove 20 miles thinking of 10 PM only to find out the door says they close at nine. Please update your hours online.

I recently bought a new bathroom faucet set. When I was having it installed, my contractor could…read morenot find the sink stopper. It had evidently been stolen, the box resealed and returned. I called the store and was sent to the Manager, Alisha. She was so kind and simply asked me to return the box and receipt to the store and they would remove a stopper from another box. They did so with no questions asked and my contractor was not kept waiting long to finish the job. What a relief! Thank you Alisha!

Manager Matt was very rude, did not want to help. When I asked Questions he stated I was asking too…read moremany questions. This is not how you treat paying customers.

it's the best when you can walk into a store & not only feel welcomed but feel that your shopping…read moreexperience is valued! i've been to a few ace hardware stores before, but i wanted to leave this review because the staff here was so helpful, friendly & accommodating! thank you for making my experience here the highlight of my day!

Need a nail? This is your place! Old fashioned customer first service with a smile. A welcome…read moreaddition to our area. Sometimes a little pricey, but worth it!