They advertised a special on backpack sprayers (29.95) a week before Memorial Day weekend. Purchased said sprayer and was surprisingly told at checkout "if there is a problem, don't return to store but contact customer service via e-mail". I asked if there were problems with this product since she brought it up, but was told casually that "no, but it was store policy to make that statement". (Should have been my red flag, but I ignored). Brought home, opened up the box, and found that the product was not finished, not having the backstrap slot cut into the bottom as it should have been. WOW! Upon closer inspection, this product was JUNK (flimsy and apparently not meant to be a real tool). Followed instructions on replacement/return via e-mail....one week, no response. Called Corporate TWICE....long hold period both times, then was disconnected. Called local store where bought...15 minutes later, no resolution and was only told "sorry" no refunds. NEVER WILL I STEP IN THIS PLACE AGAIN. I AM LEAVING SPRAYER, ALONG WITH MY CASH RECEIPT ATTACHED, AT THEIR FRONT DOOR. IT'S NOT ABOUT THE MONEY, BUT HONOR AND SERVICE. CHINESE GARBAGE!!!!!! read more