Super friendly and ultra helpful staff. Wide variety of items from tools, household items,…read moregardening, decorations etc... went there first anytime we needed anything. Supporting small businesses rather than big box!!!

How to lose a good customer over less than a dollar! I often…read moreshop at Burney True Value Hardware as it is convenient and I have always liked to support local businesses over the chains like Home Depot and Lowes. Today, was my FINAL shopping experience at Burney. I had purchased a few screws for a project a week or so ago and didn't need them. Today, I tried to return them and buy some more items. I thought I had the receipt in the bag but I did not seem to have it with me. I asked if I could return them without the receipt. The total for the four screws was a whopping .82. I was told that they couldn't return them without the receipt as they have hundreds of SKU numbers and they wouldn't know which one I was returning. This made logical sense until I looked at my bag a little further. The gentleman that helped me pick out the screws didn't seem to write down the SKU number on my bag! How was it rung up when I purchased it? I assume by some generic key that charged me the .82, the same generic key that could have refunded my .82! Sorry Burney you lost me for good over this one, shame on your staff!

Was tracking down a sale item and I live in another state. Found this wonderful caring manager who…read morecared about not only great customer service but exceeding beyond that. Catherine, I really appreciate your friendly & courteous service. Only wish your store was closer. Good service can be spotty at Pier 1 but this was the best C/S I have ever experienced. As long as you have this level of C/S I will be a true customer.

Unfortunately I purchased the wrong size bar stool (after spending $1,000's) at Pier 1 during their…read moreclosing sale. Lauren the manager is so unforgiving, and not considerate to simply EXCHANGE the item for the proper size. Giving Pier 1 more PROFIT EVEN! Yes - I understand all sales are final, but managers HAVE discretion and Lauren actively chooses to not be helpful. With leadership like that in their stores I guess I now understand WHY they are going out of business.

I love my TSC on Raeford Road, Fayetteville, NC. The products I've become a regular with are…read moreALWAYS on the shelves. There is a gal who lives in Hope Mills, McKayla. Each and every one of her reviews are negative, yet she continues to shop there. She did a review on horrible staff that ignored her while she held a 40 lb bag of dog food... McKAYLA! There are shopping baskets right inside the door! Use one!!!

I was having a problem with my credit card. Went in the store and Kisha the manager was soooooooo…read morehelpful. we resolved my issues quickly. this store is so neat clean and beautifully stocked. thank you Mrs Kisha for your help yesterday!

Wonderful, helpful staff. Great place to get business supplies. One perk of using them is that…read morethey also deliver.

Excellent customer service & good prices too! They can accommodate any need you have! Courtney is…read morethe BEST!!

Large selection of just about anything related to plumbing, hardware, farm equipment DIY projects…read moreor repair. I found every thing I wanted for several projects and repair around my home. They also make and print signs of any size and font. Signs are Permanent and do not fade for personal or commercial purposes, like vehicles, etc. Customer was very friendly ,likeable and knowledgeable. I highly recommend this general store.

The service is great, they know what they are talking about, and if they don have what you need…read morethey will tell you the closes place to get it. They are extremely affordable and have most everything you would need.

So, my son was blessed to have some pretty cool gifts from the Foot Locker for Christmas…read more(12-25-15). Unfortunately, the sizes weren't quite right for a few of the items, and we didn't have a receipt for a return. No problem! Ms. Unis (hope that's spelled correctly), the store manager, was more than eager and able to help me. She took codes from the box, found the transaction within the stores system, and viola! We weren't able to find the size we needed, but were blessed to get two other pair of tennis shoes for the price that was paid for one. I also received a military discount as well as a percentage off because of a sale that was going on (how cool is that). Ms. Unis went above and beyond to make sure that I was a satisfied customer. She stayed by our side the entire time. And when her attention was just absolutely needed else where in the store (involving a customer), she had another store associate to assist us until she could resume things with out transaction. However, things don't stop with the help of Ms. Unis. We had to go back to the store to exchange out a pair of the sneakers that at first appeared to fit well. I should have taken the suggestion of Ms. Unis when we initially tried them on, but I didn't (8yr old narrow/skinny feet). Nonetheless, I was in the Cross Creek Mall yesterday, and got them returned. Unfortunately, we had to order a whole different pair all together. NO WORRIES THOUGH! Store associates Lionel and Kiara were more than able to help me. Both of them showed tremendous professionalism during the whole visit at the store. We were in good hands with both associates. Especially Lionel. Not only was he knowledgeable of the stores children's product, but very patient with my son (8yrs) who had a hard time making up his mind.....Way to go Lionel! As for Kiara, what can I say. She made checking out and ordering the shoes a breeze. My experience with store orders haven't always been a pleasant one. But Kiara, went over everything with me ensuring that I understood what to expect in reference to the ordering of the shoes, and for the turn around time for product to be delivered. Not to mention, the finalizing of all receipts that were needed for the transaction, ordering the other pair (sneakers), and making sure that what we were ordering was correct. This may sound insignificant, or a part of the job description, but I have some crazy stories that I could tell you of what should have been a routine return, turned into a disaster. Not one time by either, Unis, Kiara or Lionel, was I treated like an interruption of their day.......WAY TO GO GUYS......KEEP OF THE GREAT STEWARDSHIP......The care of others. I look forward to visiting the Foot Locker at the Cross Creek Mall (Fayetteville NC) in the near future! Candy

BEWARE EMPLOYEES ARE THIEVES AND STEAL RESERVATIONS. Do not EVER shop with this footlocker…read morelocation. Tried to enforce a rule they never do because the KOBE GRINCHES they stole from me have a high resell value. Pathetic can't even trust the company to give you what's rightfully yours because of crooked employees. Funny how the after 5pm rule was NEVER enforced on the previous 15 pick ups I had where the shoe had no resell value. SHAME even the manager is a liar couldn't even keep a straight face.