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    Harbor Freight Tools

    5.0 (2 reviews)
    Open 8:00 am - 8:00 pm

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    8 years ago

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    8 years ago

    Love going in there everybody friendly and nice get great prices and mice gifts

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (15 reviews)

    I will never shop at any Lowe's ever again. Lowe's will lock you in to a 48-hour return window and…read moredeny your refund on any of their faulty appliances. I bought a Maytag PetPro stackable washer & dryer set from Lowes.com on Dec 16 2024. I paid for the delivery and "installation kit". When the installers arrived, what I ordered did not include the "stacking kit" so they left them in my living room. In all I had spent $2,230 so far and I ended up paying $60 more for a bag with two brackets and four screws, nothing special about them. I could not install the units until a few days later when I had help available. When they were finally installed and I used them for a few days, I noticed that the washer would leak from the door and the dryer would shut off randomly in the middle of its cycles, saying "Cycle Complete" but the clothes would still be wet. When I reached out to Lowe's customer service, they informed me that their return policy was only 48 hours unless I used the Lowe's credit card, then it was 7 days. They insisted on sending Maytag to repair (or replace) the units and declined a refund. When I persisted, they continued to shift responsibility to Maytag since it was "now under their warranty", and the refund was a "decision that Maytag would make". I provided all the information that Lowe's asked me for. At every step, I declined replacement and repairs and requested a pickup and refund instead. Inexplicably, Lowe's then sent a repair technician to my home anyway. I was given no notice of their arrival and they were turned away. Several more weeks went by with no communication from Lowe's, Maytag, or a repair company until I reached out to Lowe's with a final request for refund. Yet again, the support team deflected responsibility to Maytag and we got nowhere fast, so I am still stuck with two grand worth of appliances that the store won't take back.

    Today my wife and I came to Lowes to find a screw to fit old chandelier but could not find it then…read moreMr Jimmy showed up and spent at least 10 min or more and could not find it. He then left and came back in about 5min with exactly what we needed from the plumbing department, a place we never would have looked. Thank you, Jimmy.

    Harbor Freight Tools - hardware - Updated May 2026

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