My son has gone in there several times. The big fat man has always been very rude to him. The man…read moresold my son the wrong part. When my son tried to take it back the man would not take it back. My son said you sold me the wrong part. The man pointed to a sign that said, No Returns. I would not do business with these people if they were the last place on earth. I recommend everyone else stay away from there.

I had warranty work to be done on my Cub Cadet. I called this business to set it up, and asked if…read morethe part was in stock, they said it was. I took it in on a Friday and dropped it off, they said it would be done on Wednesday or Thursday. I called on the next Friday, and was told the part was ordered and would be there any time. I called back on Monday, got the same answer. After 10 days, I needed my mower and decided I would just do the work myself. When I went to pick it up I was told I would have to pay for the part "that I didn't get" and the labor "that didn't happen" or I could NOT get my mower back. Each time I spoke to them I was met with an arrogant attitude. I will NEVER patronize this business again..... How it has stayed in business this long is baffling to me.....

Again - renovating a lake property is hard so we had to run up to the closest hardware store and…read moreget some paint. This is a small hardware store but they surprisingly have a large selection of items. Please remember this is not a Lowes or Home depot so keep that in mind. The staff member who helped me was so kind and helped me pick a paint. While the prices are a little higher (which is the only reason I gave them 4 and not 5 stars) it is worth the convenience. And the popcorn is fresh and hot!

Great addition to the area! It's always nice to have an Ace Hardware nearby! They have pretty much…read moreeverything you need unless you are building something. If you need it chances are they have it. This location was pretty much like most other locations. I was just excited returning to see this area growing.

I don't go too frequently, but I have had nothing but the most positive experiences with everyone…read morehere! I can't say enough about how fast they are to help when I have a dumb, 'just moved to the country' question. Genuinely care about their customers, prices are fair enough to not need to drive to town, and a good selection seasonally and all year round. Thank you!

A bunch of teen boys running the store with poor customer service. They all just stand there and…read morelook at you. They all seemed like they were waiting on something (maybe a system reboot ?) for 15 min, but never said a word..... oh wait... there was one adult here, where did he come from? He seemed to be doing all the work, and knew what was going on.

This is a great Ace Hardware. Live to go here in the spring and get bedding plants. The staff is…read morealways extremely helpful and informative. Sometime they can be a little overpriced but the savings from driving to Jasper with little or no service compensates they difference. Ace is the place!

I will never shop at any Lowe's ever again. Lowe's will lock you in to a 48-hour return window and…read moredeny your refund on any of their faulty appliances. I bought a Maytag PetPro stackable washer & dryer set from Lowes.com on Dec 16 2024. I paid for the delivery and "installation kit". When the installers arrived, what I ordered did not include the "stacking kit" so they left them in my living room. In all I had spent $2,230 so far and I ended up paying $60 more for a bag with two brackets and four screws, nothing special about them. I could not install the units until a few days later when I had help available. When they were finally installed and I used them for a few days, I noticed that the washer would leak from the door and the dryer would shut off randomly in the middle of its cycles, saying "Cycle Complete" but the clothes would still be wet. When I reached out to Lowe's customer service, they informed me that their return policy was only 48 hours unless I used the Lowe's credit card, then it was 7 days. They insisted on sending Maytag to repair (or replace) the units and declined a refund. When I persisted, they continued to shift responsibility to Maytag since it was "now under their warranty", and the refund was a "decision that Maytag would make". I provided all the information that Lowe's asked me for. At every step, I declined replacement and repairs and requested a pickup and refund instead. Inexplicably, Lowe's then sent a repair technician to my home anyway. I was given no notice of their arrival and they were turned away. Several more weeks went by with no communication from Lowe's, Maytag, or a repair company until I reached out to Lowe's with a final request for refund. Yet again, the support team deflected responsibility to Maytag and we got nowhere fast, so I am still stuck with two grand worth of appliances that the store won't take back.

Today my wife and I came to Lowes to find a screw to fit old chandelier but could not find it then…read moreMr Jimmy showed up and spent at least 10 min or more and could not find it. He then left and came back in about 5min with exactly what we needed from the plumbing department, a place we never would have looked. Thank you, Jimmy.

Great place to shop. They have a wide selection of outdoor clothing as well as shoes and a ton of…read moregrilling gear. I'm a Green Egg fan and the have a huge selection of BGE products as well as Halo, Loco, Blackstone, Traeger and others. They also carry a wide range of grilling rubs, sauces and seasonings. Super helpful and friendly staff and management. Established way back in the 1950s but under new management now with a larger and better selection of products. UrbanCowgill Sept 2023

Nice store with lots of neat things but the employees are rude! We are new to the area and walked…read morein and we were eyed and followed as though we were going to walk out with their goods without paying. When we did go to the register, the cashier stared at us a moment as though she wondered what we wanted. Checked out our three items and shoved them back toward us without even putting them in a bag. We may go back at some point but next time we'll be loud and verbal.