Hotel is comfortable. Free breakfast is decent. Harbor view rooms are nice. The temperature controls for the room do not work well. It was set to low 60s in March and never got below 71 in the room. Needs more parking for customers with larger parking spaces. read more

DISABLED / MOBILITY ISSUE TRAVELERS BEWARE! This hotel does not care about you! I am on a 100 day tour around Alaska and Canada and have travelled through the south eastern islands / marine highway and Haines Junction / Tok by this point with no issue. 5 nights booking. Stated in booking I had mobility issues. Did not check until I arrived then they downgraded me to a room on the second floor via elevator. Would they come get me in an emergency? Would not have chosen this hotel if I couldn't get the advertised room. The given room only had a single handrail in the bathroom a distance from the toilet or sink. The shower was not step-free but mostly step-free. There was no rubber mat. The breakfast was very difficult to use with a walker and there was no assistance. On 3 occasions non disabled guests parked or blocked the disabled spots, raised with front desk, did nothing. On two of those occasions the lots were also full and I had to walk with my walker a significant distance in the rain. They had company vehicles blocking spots preventing me entering and others leaving and when asked if they could move temporarily I was told no. On third occurrence of disabled use/blocking informed them if I see it again I will be contacting police. Supervisor told me he was unaware of these issues which means they must have never raised or discussed them among themselves. He got sarcastic with me and told me I should call the police right now. I said it's your hotel I'm doing you a courtesy by telling you and not calling the police but I will the next time I see it. I left the hotel at this point as I simply don't know if I can park there or trust they would rescue me. DO NOT STAY HERE Attached are some photos showing these issues read more

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Only one elevator. Strange to say, but it is really slow and busy at times. I can't think of where else you would stay in this tiny town. This is a terrific location and our room faced the harbor for an epic view. Priceless. read more

Harbor 360 Hotel - Hotels Near Me - Seward, Alaska

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Entire hotel was terrific! We went on the recommendation of my brother after booking a hotel room/tour boat excursion and the location, quality of room, and view was great. The only downside is that the parking is tight at the hotel and overflow is across the street in a pay lot. The lobby has a checkin area for the hotel along one side and a great gift shop together with the Major Marine tour boat company check in area. The view straight through takes your eyes out to the marina and the mountains beyond. The hotel has a complimentary breakfast for everyone beginning at 6 am, which is helpful for that morning cup before you start the fishing trip at 6:30 am. The choices for breakfast range from cold cereal, juices, toast, bacon, bagels and pre-cooked eggs. Pastries, yogurts, apples and oranges are also available. If we come back for the excellent fishing, I would definitely recommend booking a marina view room. On the one day of pouring down rain we only had a view of the empty parking lot! read more

Perfect location close and walkable to everything , clean a bit dated, good all around stay

Pretty good hotel in the area! Checked in with Kamon and he was super sweet! Very helpful and friendly. He gave us lots of recommendations for things to do and places to eat and even let me take 2 chocolate bars from the gift shop because I was celebrating my birthday. We had a 2 queen bed room, which was pretty standard with a gorgeous view of the harbor. The beds were nice and comfy and the bathroom was pretty decent. They cleaned the room everyday upon request. The breakfast is included which is amazing! It was a continental spread, so it was the same everyday but it was good. The parking lot could be a bit nicer in my opinion and have more spots available. They do have luggage carts available to help take luggage to your rooms. read more

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It's hard in much of Alaska to separate the generally higher prices from the pricing in the Lower 48 and this hotel suffers for that. This is basically a Holiday Inn Express or Fairfield Inn on a harbor, in a touristy town with amazing views. That all leaves this being way over priced for what you get, but also maybe worth it. Call this a 3.5 Star The Pros: - Super helpful staff (they lent us bear spray for a hike) - Comfortable beds - Pretty clean - Decent water pressure, towels, and soap/shampoo - Amazing views facing the harbor - Breakfast was better than most for this type of hotel - The Major a marine office is in the lobby and the ships leave from directly outside of the hotel - Close to the train station. The Cons: - Thin walls and floors (choose a top floor to avoid sounds from above) - Small, old TV - Feels dated - There really is no where to hang out to look at the mountains or harbor - Expensive for what you get. Overall, this is still one of the better choices in Seward, where everything is expensive. We would probably return. read more

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I realize this is one of the few places to stay in Seward, but as others have said I'd compare this to like a Best Western or Ramada. We had a spring cruise tour that afternoon so after checking in for the cruise at 1130am, I approached the front desk to see if it was possible that our room was ready, said (smiling) "is it too early to check in?" where one woman at the desk not even looking at me, bluntly immediately said "no" without even a smile or a laugh. The girl who actually helped me looked awkward after that then, searched to see and behold the room was ready. Weird first experience. Secondly, was my partner getting ready to shower at 11pm then after waiting for warm water, noticed that it never came. We called the front desk, who said that EVERY NIGHT they drain the hot tub and basically all the hot water is diverted to the hot tub. UM MAYBE TELL YOUR GUESTS THAT?!?! Maybe he is in the low percentage that takes showers after 11pm but wouldn't that be great to know IN A COLD AF CITY/STATE that there isn't hot water after that time? Like a simple notice would've been great for planning. Room otherwise was fine and clean; hotel is in a good location. read more

Unwelcoming service from front desk girl Shiloh. She's clearly incompetent and possibly intoxicated? Very unfriendly. Was disappointed in that. read more

We stayed at five hotels during our trip in Alaska and this had the best breakfast out of the five of them. We didn't stay at super nice hotels, but we didn't pick the cheapest hotels either. The hotel was clean and the staff were all really nice. We also did the Major Marine's tour with them and received 20% off the tour price because we were staying with them. The view from the breakfast area was amazing. read more

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The marina views are lovely, but I started to feel like seen one marina seen'em all. I've seen marinas all over the world, and each is pretty much the same. Still lovely nonetheless but the hotel room itself just felt a bit off to me. It is Alaska, I keep reminding myself so I should be rating these places on a curve. If in Seward again, I think staying here would be fine but it's really nothing to write home about. We were on a road trip and making our way through different towns so stayed just a night. Breakfast is still being provided, just pre packaged which is great. We took one but I didn't end up eating it. Check in and out was easy breezy. If no one has told you, don't visit AK in October. There is nothing to do. You'll thank me for the advice I do wish someone would have given to me. read more

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They ANSWER the phone- they don't make you feel rushed- PHILIP is super helpful! Excited to return to this lodging and LOCATION LOCATION LOCATION-- views- love this place- repeat guest! Elevator- little gift shop this place checks so many boxes! . read more

From the moment we walked in, we could see how crazy this place was. People all over the place, waiting for tour boats in the lobby and they all took up the supposed guest parking only.. if you're a guest, you're supposed to have a card hanging from your mirror in your car to show that you are parking in their spaces trying to find a parking spot and just about every one of them was taken up by cars with no parking pass. I was told wait until the wildlife tour people get off the boat and then they'll be spaces. I waited and no spaces so I had to park across the street and pay $10. What is the point of having a hotel parking pass if they don't enforce the parking. To top it off as soon as we walked in our room, i the bathroom smelled like feces. It didn't go away the whole time. Oh and if you have a waterfront room with a balcony, enjoy the loud humming sound from some factory off to the left. read more

You know I would say this is between four and five stars but I couldn't really complain about anything here. PROS: gorgeous location, breakfast included was decent (and really nowhere around there was going to have any outstanding breakfast anyway), walkable to everything, nice staff CONS: Laundry service limited bc of broken machines, not a lot of chairs to sit on inside the rooms, expensive Is it fancy? No. Is it rundown? No. It was a solid hotel experience in a lovely area and I couldn't really complain about anything other than the washing machine being broken (1 out of three). read more

First time staying here. Mid March. Still off season. Did a package with hotel, major marine 4 hour tour, and sea life center. Fantastic deal this time of year. Hotel is adequate. Rooms are a bit outdated. Bathrooms are super basic. Rate includes breakfast. The hotel sits on the marina and lends itself to great views. Especially at sunset. There's an indoor pool and hot tub but I'm an adult traveling alone and there were a ton of screaming kids so I did not take advantage. Girl at check in was super nice as was the Major Marine host. Very convenient as the boarding is at the hotel. read more

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This review would have been a one star if not for the amazingly friendly gentleman who checked us in (7 Oct, early evening) and the very kind gentleman with the orange bowtie who helped us at checkout (8 Oct, late morning). It's a tourist town and the season was winding down. I reserved a king room with a mountain view vs harbor view. Their king beds are Euro kings size (essentially a queen but longer). Don't get the mountain view, especially if you plan on sleeping past 7:30am. Tour busses start dropping folks from the cruise ships directly outside of your window. No amount of insulation, which this hotel lacks, will prevent you from hearing the hissing of the hydraulics. I can understand wanting to stay here for the convenience if you're going with Major Marine Tours but it just isn't worth staying here if you aren't. God forbid someone with the same color and model car as you parks in the bus lane because reception has no issues cold-calling guests out of a dead sleep to ask if they're the ones parked there. To avoid this, simply take down the plate number at check in instead of waking up a half the hotel asking about a Subaru. Housekeeping was very, very loud and would carry on with 45 minute conversations in the hallway in the morning. This might not have been so bad but I was booked in a room right between the elevator and the vending/laundry room. Hotel guests are not normally the most courteous about their noise levels so you can imagine how little sleep was had. Breakfast was what you would expect: bacon, eggs, assorted cereal, yogurt, bread, and a few premade pastries. Nit-picking now but it is obvious that the shower cap in the bathroom was not replaced after a previous guest had used it as evidence by the hair left in the cap... if that polka dot shower cap was even supposed to come with the room and not simply left behind by a previous guest. Unless you're taking a charter with Major, I wouldn't recommend staying here. Off-season prices are nice but a good night's sleep is infinitely better. read more

From start to finish we were highly satisfied. We booked with the marine tour for a bundled price. We were lucky enough to be able to check-in prior to our departure. We got the Seahawks game on so we could catch up on football while out of the area. The gym facility it allows access to is a little bit of a drive away but it is worth it. The pool and hot tub were also fun for the 20 minutes we were in. The breakfast spread it pretty good. Especially with the limited options around this time of year. We recommend coming in because even the staff from start to finish was awesome. read more

Harbor 360 Hotel - Mountain View Room - Hotels Near Me - Seward, Alaska

Great place right on the water. View of the harbor on one side and the mountains on the other. Mountain side faces the road, FYI. Room was very clean and quiet. Some of the day cruises leave from the dock right at the back of the hotel. Breakfast room overlooking the docks is ok, the selection is limited to cereals, bagels, pastries, and some hot selections kept in a warming tray. Usually eggs of some sort and a meat (bacon or sausage). There was also an auto-pancake maker. Coffee was just ok, nothing special. Quick walk to some gift shops and other restaurants down the road. There are other restaurants a little over a mile away down the same road that are definitely worthwhile to explore. I was truly surprised about the food experience at all of the restaurants that we tried in Seward. Yes, prices are high, but very good food to be had. Try the Creamery or the Flamingo for a nicer place to eat. Or just across the street at the lounge for you other breakfast options and lunches. read more

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Great option for a Seward hotel. Located near the docks and train car shops. Walkable to some stores, gift shops, and whale cruises. Rooms were pretty standard. Clean. TVs were a bit small. Small coffee pot with pods. And limited cleaning services still related to Covid. The lobby area is nice. There's a gift shop that attaches to the hotel where you can purchase various sundries and souvenirs. There is an eating area which has complimentary breakfast. This generally included an egg option, sausage or bacon, pancakes, some bakery items. Can't complain much for a free/included breakfast. Coffee was quite weak however. This is not a place where you order what you want or can customize your eggs. Just buffet style. There was a conference room which could be rented. We used it for an hour and there was no charge.There was also another sitting area with books and a small business center area. They had a pool and small hot tub which the kids loved. This got busy in the evenings. No lifeguard on duty, so be aware, but they did have multiple life preservers and Floaties for borrowing All the staff we interacted with were friendly. Plenty of parking. Given the already limited options for hotels in Seward, I think this is a good option. And take a picture with the huge puffin on the side of the building! read more

We had a great two-night experience at Harbor 360 Hotel. This is right on the edge of town, very easy to access for those who are driving (and easy to get out to nearby trails/excursions) and it's also literally steps away from the marina. It is within a short walking distance to many restaurants, tour company offices and shops. I don't think there is a better location for people staying in a hotel. (more about proximity to "downtown" Seward below). Our room was on the third floor, facing the mountains. I imagine a harbor view is pricier but we came to Alaska to see mountains, so no complaints here! We were directly next to the elevator but heard no commotion from it. The room was large and clean with both a king size bed and a pullout sofa. The shower had a shampoo and body wash dispenser (BYOC- bring your own conditioner!). The continental breakfast was slightly above average - pancakes, cereal, and the usual suspects all included. The seating area is one of the best views in Seward - a great view of the marina! The lobby also contains a gift shop and a tour company office so it can get busy but it was not overwhelming. We came in mid-July - what we are told is one of the busiest times and parking was not an issue. For a small town, Seward is tough on parking! We were told if we could not find a spot, we could park across the street and be reimbursed which was a nice offer that we never had to use. The staff we came in contact with were incredibly friendly and appeared happy to be doing their jobs. The "downtown" area of Seward is about a mile away - a very quick drive and a not too hard walk. I was surprised the area where the hotel in is not the "downtown" since there is much more to do in this part than on that side of town. read more

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I absolutely love staying here. I've stayed here 3 times now and it's never disappointing - unless you accidentally forget to check the pool cleaning dates! Lol but it's always quality service! read more

We stayed here overnight before we got on our cruise. The room was great with beautiful views of the harbor and mountains. The people that work here are so friendly, the front desk girls were so sweet, helpful while very professional. Loved the little town around the hotel. Would definitely recommend and stay here again! read more

Had some family in town at the end of March and decided to spend a day in Seward to show them the gorgeous Resurrection bay. We got a killer deal on the hotel by booking it in conjunction with tickets for Major Marine's gray whale watching tour. Seriously the joint packages Major Marine & Harbor 360 offer are pretty dang good deals. Upon arriving at Harbor 360, the check in at the front desk was seamless, and staff was very friendly and welcoming. This hotel has a great location right on the harbor with beautiful views if you spring for the harborview room. We had a standard room, but also had a nice view of the mountains which was unexpected. If you are cruising with Major Marine the check in desk, and boarding area is conveniently located right in the lobby. It's a newer hotel, and the decor is all updated and modern. The rooms are very clean and comfortable. They room was fairly large with a nice sized bathroom. The beds were comfortable, and had cozy down linens. The hotel also has some great eco friendly practices, which is always great to see. There is also an indoor pool & hot tub available that has beautiful views of the harbor, which was an unexpected perk. The complimentary breakfast buffet was very good, and went beyond the standard bagels and pastries. I never have high expectations for a breakfast buffet, but actually was able to get a pretty decent meal out of their spread. They have their tea and coffee station stocked throughout the day, and also a water bottle filling station in the lobby. We definitely enjoyed our stay here, and if we decided to not camp the next time we are back in Seward we will totally be staying at this hotel again! read more

clean and inviting. the breakfast included was such a blessing. the sausage and eggs was a bit cool but taste was good. I would still definitely recommend staying. the views are incredible!!! the discounts you receive for booking with Major Marine tours are a great savings for both your hotel stay AND the tour cost! recommend doing both! read more

Harbor 360 Hotel - Hotels Near Me - Seward, Alaska

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You can't beat the views at this hotel! Truly wonderful, the picture is the view from our harbor balcony view room. Very comfortable hotel, very clean, the morning breakfast is really nice and the gift shop is great and has lots of cool things including local cookbooks. All the staff we interacted with were super friendly and hospitable. Definitely recommend staying here to anyone visiting Seward. read more

Harbor 360 Hotel - The view from our balcony in our room. - Hotels Near Me - Seward, Alaska

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What a great hotel. The front desk was very friendly and informative upon check in. They quickly answered questions and all our requests. We had a nice view of the harbor and the bathroom was big. It had a nice, long vanity which was great for our family of 4 to all put their things in there. We usually have to take our toiletries in and out with us. The breakfast was satisfying and the location is great. read more

This hotel is very conveniently located, especially if you are taking any tours out of the harbor. You only need to walk out of the back door to catch your boat. Only a short driving distance or even within walking distance of a lot of area shopping and restaurants. The hotel was very clean and the rooms were comfortable and quiet. The parking lot fills up quickly, but we always were able to find a spot. read more

Boom, crash, scuffle, scream. Repeat... for 2 hours. Either the people above us were having a very adventurous time, there was a hippo race, or construction was going in. Needless to say, if there was a farting mouse upstairs, you'd hear it and the walls will shake. I couldn't take it anymore and complained about it and by the time I got back, all the noise was gone. It came back briefly in the morning but we left shorthly after they started their ruckus for our whale watching tour. The rooms are HUGE! Aside from our noisy upstairs neighbors (we were on the 2nd floor) the staff was courteous, friendly, and accommodating to our large group of 14! I didn't take any stars off for the noise but be aware that the floors and walls are pretty thin. If you're sensitive to noise and people walking around, go for the 3rd floor. What's nice about the room we stayed in was that we got a nice harbor view. What made it even better was the fact that we had a daily visitor! There's a nice sea otter that comes around in the morning, afternoon, and evening and you can see it right from the comfort of your room. Walk down stairs through the eating area and you're right on the dock, feet away from the cuteness. Breakfast was not bad here, the standard fair. Breads, muffins, cereals, pancakes and sausage patties. The location is also very good. It's centrally located on the street so it's walking distance to a bunch of restaurants. Go in the summer and be prepared to be gouged. It is what it is. Lots of A couple of pokestops, gyms and critters to catch if you're into that sort of thing... Gotta let the folks with kiddies know the important stuff :D The pool is indoors but didn't partake. It was really warm! read more

Harbor 360 Hotel - Nice otter friend likes to visit just out back! - Hotels Near Me - Seward, Alaska

18 October, 2019 Thanks for being open. Large spacious rooms. Nice balcony view of the harbor. The additional $50 for the view was worth it The room was clean and plenty of hot water for a showers. Breakfast in the morning was nice, with a view of the harbor. The breakfast was complimentary but the pancake machine was out of order. $150 a night. read more

Great place to return to after a day in nature, great place to wake up, just am all around great place! The rooms are very clean and put together. The staff is knowledgeable friendly and they address you first! If you're an early riser, check on w Hoku at the front desk. He'll lead you to the right cup of coffee for you! The breakfast has something for everyone. There's hot tea , coffee and cocoa 24/7. I can't say enough about this hotel. read more

Me and my son had an amazing time there. He had a blast in the swimming pool. Service was great

Heartily recommended. Great staff. Clean rooms. Location can't be beat right on the harbor. Pay a little extra for a harbor view room on a an upper floor. If they are all booked, then request an upper floor on the mountain side because they have balconies. Ground floor is where you end up if you have pets but it's noisy and has the least view. The whole place is great though. During tourist season you can depart from tours directly from here. They actually have a small pool here, which is rare in Alaska, and it overlooks the harbor, which is a nice touch. The location is a teeny bit removed from down town, so lazy Americans might want to bring a bike or car LOL. Seward is a very small town so if you don't mind walking in the misty rain, it won't take you more than 20 minutes or so to reach downtown where the aquarium is from the hotel. But there are several restaurants and stores immediately adjacent to the hotel as well. You really can't go wrong with the Harbor 360. read more

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I have always tended to stay at this property back when it was the Holiday Inn Express, but recently was my first time staying here since they were acquired by Major Marine Tours and became the Harbor 360 Hotel. With the recent gorgeous weather, I decided to take a spur of the moment trip down to Seward and go on the Major Marine grey whale watch tour. And decided to splurge and stay overnight to enjoy the views and weather. I was hoping to stay in one of the King harbor view rooms with balcony, which is often the norm for me. But saw during the reservation process they were all listed as "sold out". Which I later learned was because they are being remodeled and won't be completed until the beginning of May. I ended up booking a double queen harbor view room which was $119.00 plus tax. Check in for the gray whale watch cruise was at the Major Marine office at the front of the hotel so it was quite convenient for me to park in, check in for the cruise and then load at the back ramp. I had a bit of extra time so found myself catching up on email while sitting in the area they serve breakfast. All reservations come with free breakfast, which I didn't partake in the following morning. During my planning process I contacted the hotel explaining I was gluten / soy free and did they have microwaves in their rooms? The front desk was quick to respond to my email and it was during this time I was advised that all rooms had mini fridges but only the king rooms had microwaves. The king rooms, which of course were not available. So I was going to have to get creative with my food planning. I am thankful for the mini fridges though as it came in quite handy that evening. After the grey whale watch cruise ended I returned to the hotel lobby a little after five to find a very long line at the front desk. Two employees were assisting people with check in. One looked quite jovial and the other, not so much. I'm actually glad I ended up being assisted by the jovial one. When he saw my camera gear he assumed I was the photographer checking in for the weekend wedding. Now I know why the line was so long. Despite the long lines the check in went quite quickly. I was given a third floor room and made my way too it after having to wait awhile on the elevator (lot of people at the hotel). After checking out the room, I found it to be clean and quickly went downstairs to pick up the remainder of my items. I noted the parking lot was starting to get full so just decided to take it easy for the remainder of the night and have my meal I had brought in my room. Despite being nearly sold out that evening, I found the room to be quiet and didn't hear any noise from the hallway from people coming and going. I did however hear some of the construction noise from the remodeling, but that ended shortly before 7:00 p.m. Which was acceptable. The bed was comfortable and following a decent nights sleep I checked out early the next morning for an early start to head back to Anchorage. All in all it was a solid stay. A few things to note. Part of the remodeling includes redoing the railings that are on the room balconies. Which I am very supportive of. I always thought the wrought iron railings on the Holiday Inn Express rooms seemed rickety. Additionally the amenities. Wireless access is password secured and you are given the password and account login at check in. My room had a coffee maker with various coffees in the room and noted the shampoo / conditioner was the type where the dispenser is attached to the wall in the shower. A small bar of soap was sitting next to the sink. Beyond that amenities were rather scarce. I would like to see the addition of tea as not everyone is a coffee drinker. Additionally pre-payment is required for all Harbor 360 rooms, even in the off season. read more

The service that I really appreciated is that they transport my luggage to my cruise when I was taking the Kenai Fjords day cruise. This allows me to walk to my day cruise without juggling my luggage. Would also recommend to splurge a little for the harbor view - it was amazing (see photo). Other things I like about the hotel - the wifi (only decent one in Alaska hotels throughout my stay), location (walking distance to the bus drop-off and also cruise terminal), and the attentive services. They also run a special with the local cruise if you booked the package early enough. Supposedly, they have a shuttle between the bus drop-off and the hotel - but there was a no-show. They claimed the bus arrived early. read more

Harbor 360 Hotel - View from hotel room - Hotels Near Me - Seward, Alaska

We had a lovely time at Harbor 360 over Memorial Day weekend! It's during Covid-19 but the breakfast was still nice, the hotel clean and the people very friendly!! read more

Harbor 360 was clean and pleasant. This new hotel went out of their way to make our stay comfortable. The management and staff were so knowledgeable about the area and things to do and experience in the area. I could see people wanting to stay here for longer periods of time. We will be back for sure! Thank you! read more

Great small hotel. Rooms were very clean, nice view of the harbor, nice pool/hot tub, good location, and very good breakfast. I love they are trying to reduce single use plastic waste. Much of Seward was shut down because it was mid-Oct, but the hotel made it a very comfortable stay. read more

A nice clean no frills place to stay. We booked this for the night before our cruise. I believe they called it a King balcony room. Great view of the harbor from the balcony but the room was a little worn and dated. For $375 I thought it would be a little nicer, but it is the best game in town and adjacent to all of the restaurants. The staff is very friendly and helpful. read more

Harbor 360 Hotel - View from the room looking towards the cruise launch site. - Hotels Near Me - Seward, Alaska

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The best hotel to stay in if cruising out of Seward or going on the Alaska Rail. It is literally across the street from the train depot and 10-15 minute walk to the ship . Also did the Orca quest which was amazing and they have several excursions leaving from this hotel. All staff were very nice and courteous and rooms were clean. We left our bags with Alaska Rail and they brought them to hotel for us and then for the ship, we left bags with hotel and they delivered to the ship for us. Highly, highly recommend! read more

Harbor 360 Hotel - Hotels Near Me - Seward, Alaska

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Bring earplugs- there is literally no soundproofing here. Comfortable beds if you can get sleep with all the noise from inconsiderate guests (one guy was so loud on his speaker phone from from 4:00am till 5:00am-front desk was busy until I finally got hold of someone after he'd been at it for 45 minutes). No napping either as they are under construction. Would love to give more stars as the front desk staff and breakfast host are truly nice. read more