If I could give this zero stars I would. Looked this place up on Hotels.com and the pictures are beautiful. The pictures they show are of the highest priced bungalows. When we booked, we did not know which style bungalow we had booked. When we arrived, the restaurant staff was very rude to us when we asked where to go. They told us to go to the check in desk, but did not tell us where that was. We aimlessly walked around looking for the check in desk for 15 minutes with our bags. We then made it to the check in desk where we were informed that the bungalows have no air conditioning (it was 99 degrees this day) and that the WiFi only works near the restaurant and the check in desk. We walked to our bungalow and we were shocked. It was very small with little to no room for walking. The bungalow we got was fit for 3 people, but I don't know how 3 could even fit in there. We were also informed that you had to rent a towel for your stay that cost €2. We tried staying optimistic and go check out the pool, but when we arrived to the pool it was overcrowded and you had to buy and wear a swim cap to step foot into the pool. That was the last straw. We packed our bags after not even being in the room for an hour and a half. We walked to the front desk, said we were leaving, for our tax and tariff money back( €12), and asked if we could get any money back from choosing not to stay. They then told us they couldn't refund us at all even though we were not even staying a night there. We then moved over to the shuttle bus and had to sit for an hour and a half before the next shuttle could take us to the train station because no cars would/could come near here. Do not stay at this place if you are looking for a bungalow. It isn't near anything at all if you are planning on venturing out of the site. I wouldn't recommend this place to my worst enemy. read more